Used 2020 Subaru Outback for sale near Akron, OH

Simple process friendly service warm and welcoming great atmosphere very clean and comfortable that’s all

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Connected with Steevy and I’m so glad I did. Very knowledgeable and definitely went the extra mile! Great experience!

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

When I went to SERPENTINI CHEVROLET to purchase a used 2012 SRX. I had really excellent credit. I made a big GIGANTIC mistake. On 4 APRIL of this year I purchased a used 2012 SRX with 145,000 miles on it. Going in to the deal, I did not realize how hard it was going to be to get someone to finance a vehicle with that many miles on it, and at 12 years old in car years. This SRX is considered to be an OLD, over the HILL motor vehicle on LIFE SUPPORT. In other words this 2012 SRX needs a MAJOR HEART TRANSPLANT. I am still getting loan TURNED DOWN NOTICES in the mail. It has been over ONE MONTH since I drove it off the lot. I am currently making the TURNED down NOTICES that keep coming in the mail into a big GIGANTIC roll of toilet paper.

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

The service that you deliver is exemplary. You have always been there for me. The great service, I think it is to hard work of Dave. He has gotten me through.

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

Pete is an excellent salesman at Liberty Ford in Aurora , OH?took the time to give me personal attention and a comprehensive buying experience.

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

Adam is just a really nice man. There was absolutely no pressure. The transaction wasn’t the least bit stressful. They didn’t have the car I wanted in stock so they got it in on a dealer trade. I made one trip to the dealership, signed all of the paperwork, and drove home in the new car in less than an hour and a half.

Laura was very helpful. Even though I found a car elsewhere, when I was looking at car(s) on her lot she was very responsive and sent photos and videos of the vehicles

This is the second Subaru I have bought from this dealer. The wife bought her Outback in 2015, and she is still in love with it. Due to physical issues, I needed a car that was easier for me to get into, decided to give the Forester a look and it was a perfect fit. I am also well pleased with the service dept and sales staff. Highly recommend Serra Subaru.

Over the past 15 years, we’ve bought several cars from Dave Somerville, and we’ve sent countless friends and family his way. The few times we went elsewhere ended up being really disappointing experiences. Dave is a true professional. He listens, guides you through the process, and genuinely wants you to drive away with a car that’s right for you—not just make a sale. If you’re in the market, I highly recommend stopping by to talk with him. Be honest about what you want (and don’t want). Dave will go to bat for you and make sure you have the best experience possible.

I would like to take a minute and say though I didn't buy from them, it was not due to their professionalism and were good to work with sending images and good conversation of a vehicle they had. I ended up buying closer to home. That said I wouldn't hesitate to buy from them as they are good to work with on the front end at least.

Great experience with Jason , He went above and beyond to help me and answer my questions. I Highly recommend Kellys to anyone looking.