Used 2020 Subaru Outback for sale near Akron, OH

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

The salesperson was helpful and answered all my questions. We were able to complete a test drive and look at different option and modals of Subaru Outback's.

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

I brought my father’s vehicle in for a recall and some minor additional work and was so impressed with the service. Theresa was excellent and went above and beyond and made my experience smooth and easy. Highly recommend them!

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

Quick to respond to several messages. Seemed interested in helping me with the purchase and asked what they could do to make me happy

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

The atmosphere was welcoming. Individuals readily introduced themselves even before I made a decision to purchase a new car. Liked the personal touch and ease in finding my way around the Subaru sales space. Matt Harteis was thorough, offered detailed explanations, and professional style mixed with personal touch. Introduced me to serveral employees.

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

They talked me out of service I didn't need but had scheduled, so I appreciate that! Very friendly, kept me informed with both the standard text updates and video walk through. He also came into the waiting room several times to personally give me updates.

I would like to take a minute and say though I didn't buy from them, it was not due to their professionalism and were good to work with sending images and good conversation of a vehicle they had. I ended up buying closer to home. That said I wouldn't hesitate to buy from them as they are good to work with on the front end at least.

I had the pleasure of dealing with Robert Zarella in the service dept. He was very accommodating, professional, and went above and beyond with exceptional customer service given to me , making me feel very welcome that i chose Roush Honda! I look forward in returning again because of the way he made me feel with his friendly personality! Thanks again Mr. Zarella!

Logan is a fantastic salesman and super friendly. I will be a return customer when my wife needs a newer vehicle.

David Huff my technician did a very great clear video of my vehicle inspection thank you