Used 2020 Subaru Outback for sale near Derwood, MD

TLDR: A great no pressure place to buy a new Toyota. A fantastic stress free experience purchasing my 2024 Toyota Prius XLE and trading in my 2014 Ford Focus. My car sales associate was Dulane Barnes who acted professionally throughout the whole process. He did not give me any round about talk and always was straight to the point with no pressure and always provided me with additional options when one wasn't available. He was very respectful of my time going above and beyond to provide me transportation after trading in my Ford. I was given a fair trade in value for my Ford and was provided quotes from three different sources to explain the number given. Mr. Barnes was professional and personable throughout the whole process and it is appreciated. Sean was my finance associate for the process. He was also very professional, took the time to explain all options, provided me quickly with my temporary tags & registration, and did not pressure me to purchase any additional plans. I had Jazzmine as my customer service representative who acted as quality control. She was very professional and courteous when inquiring about the process I went through to ensure that I had a good experience and what could have been done to improve it. The only recommendation I have, it's not really feasible, would be a snack/small meal (not vending machine) for those who are present more than four hours within the store. Over all the experience was much better than I had been anticipating and I recommend Safford Brown for Sales. Very Respectfully, Shea

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Excellent Customer Service and very friendly staff. I was provided a rental to get back to office and back to dealership when vehicle was ready.

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

Gracias por todo Petra, segunda trocka compramos cobtigo, otra cez para la compañía y regresamos de nuevo! Eres siempre muy amable y patience, de verdad agradecemos mucho.

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

Wow! my expectations were met!! Polite and on time. I was able to book an appointment. They were not pushing every option down my throat. I?ll be back. Thank you!

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

Excellent service ! Sam Lee our salesperson was terrific, calm and knowledgable . We never felt pressure to buy. They made a great effort to find us the car we wanted.

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Brian Chanin did a great job working with me on my purchase. He was upfront with me on the whole process, because my budget was a big concern. We knew the car we wanted, but we were tight on funds. At no point did I feel pressured to make a decision. He just explained where we were during the discussion and make sure both my wife and I understood. Once the deal was in place, he checked in on us with the finance department, and even helped migrate the items from our trade in to our new car. Great experience.

Bought 3 cars with zero problems. Currently have my RAV4 maintenance service done and appt was as scheduled. Jordan was assigned and I received updates on what he was doing and a final report for what was checked and what was done.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

Great team, everyone is and was friendly no one was aggressive and everyone was helpful especially the sales manager and Guyanese finance manager. Thank you for your help!

The website was accurate and the employees were helpful. I found exactly what I was looking for.

Service dept. did an excellent job! especially from Ms. Lara Stauff she was very responsive when i had a question. Staffs are friendly and professionals. Highly recommended.

Jay was great. They helped me every step of the way. I appreciate everything they did for me

Super easy to sell my old car at Carmax, Dulles location. Highly recommend it! Outstanding customer service!

I got my used 2014 Toyota Camry here with the help of German! It was a very smooth process and couldn’t have left more content!

We just purchased a new Acura Integra from Yong Kim at Pohanka Acura. This is the second Acura we purchased from Yong because he goes out of his way to make it an A+ overall experience. We really enjoyed catching up with Yong since the previous Acura purchase a few years ago. Yong provides excellent communication, straightforward pricing and no pressure. We also had the pleasure of working with Shahbaz Butt in the finance department. It was a very efficient process. We highly recommend Pohanka Acura and wouldn't go anywhere else.