Used Subaru Outback for sale near Lake Grove, NY

If the last review was written on my behalf it is inaccurate. There is a miscommunication but Stevens 112 ford is working diligently to make make it right.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Slower than molasses in January if you don't get the turbo. But a reliable wagon that's absolutely awesome for parents. Plus, you can make up for the lack of speed by just running over stuff thanks to the ground clearance.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

I've been bringing my Legacy to East Hills Subaru for service for many years and think they're great, especially Jamie and Laurie!! Super nice, helpful, and trustworthy!!

2023 Subaru Outback Limited XT. A great station wagon (it’s not really a SUV). Comfortable leather seats, smooth ride and extremely quick with the turbo. If you don’t need seating for eight, you have no need for the Ascent. Same engine and cargo capacity and ground clearance, lower to the ground, faster, better handling and several thousand dollars cheaper. Standard all wheel drive. Full safety suite. 11.6” infotainment system is really closer to 8” as the climate control takes the additional 3.6”. The Harmon Kardon sound system will blow your doors off. Good in car navigation. Wireless Apple Car Play and Android Auto. Hands free tailgate. 0-60 in 5.8 on regular gas. Standard roof rails. Even has heated outboard rear seats. If you’re considering a midsize or smaller SUV you owe it to yourself to drive this first.

We have been Leasing our vehicles from this dealership for the last 10 years with Bill as our salesman And sent family members to do business there.

The Subaru Outback is one of the best cars on the road. This car is definitely worth every penny that it costs. Performance at reliability cannot be underestimated. The company stands behind its warranty in every way. It’s like having a more expensive car without the hassle and expense!

I visited on the second day being opened and had a great experience in buying a 2022 Explorer and trading in a 2016. It was seamless. Had an issue with the new car that turned out to be a factory defect that they had Ford correct. All good. I’ll be back.

The acceleration lag that this car has is immediately outweighed by everything else. This car is super smooth and granny sedan comfy, and it has more utility than any equally priced SUV. The roof rails have built-in cross bars that stow, it tows 3500 pounds, and the Harmon-Kardon sound system kicks. It has butt fans, people. Additionally, the aftermarket base is thick, so accessories, customization, and reflashing options abound. The tech is old, the powertrain is old, but you see 300 of them a day for a reason.

Eric and Matt were wonderful to work with! This is my 3rd Subaru with them and I will always look to them for anything my family needs.

The Touring XT has all the bells and whistles of a luxury SUV for a lower price point. The extra turbo thrust is impressive! It has a very comfortable ride for long trips.

Excellent customer service, honest and trustworthy!!!! They were friendly polite understanding. Never a problem reaching out to them .jim was and amazing man. Thank you capital motors

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

Buying a used car from Jayware cars was the easiest and best experience I ever had buying a used car. I bought a few cars from them and they’ve always given me the best price and the best service. I recommend highly.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

I have never dealt with not friendly sales people, no high pressure sales pitches just easy to deal with

We currently own the Outback 2024 XT, and it’s a great car to drive. However, its turbo CVT engine does produce a slight lag in acceleration and when slowing down. Just a matter of getting used to. Also had issue with the lift gate button, which broke after only two months in possession. My wife and I are in our 60s, and all our kids have their own families, so thank goodness we don’t have to drive those 8 seater SUVs anymore. This outback has been the best alternative for us.

I was given this car back in November 2023. I owned the car for 1 year and 3 months. Loved the heated cloth seats. Drove from Washington to California and back no problem. Near the end I drove it though the Washington winter. I had to sell it because my mother wanted me to get a newer vehicle. A new driver is driving the car now. Highly recommend this car.

It was a great smooth experience. Ed the General Manager and his staff were wonderful. The process was seamless and we are so happy with the car!! Ed worked with us and we received a great price. I would recommend to everyone!

I’ve owned some great cars, and my 2014 Subaru Outback is arguably the best, most reliable and most practical car I’ve ever owned. Truly, I love my Subaru.

Zeeshan is great, very informative, the staff is very kind and i was in & our fast. I try believe this dealership cares about me as a person. I am recommending Zee & the staff to everyone i know!

Very comfortable and reliable. It is a very functional vehicle. Very pleased with it. I would buy again without question. Has all the necessary electronic features.

I traded in my 2015 Outback and am now one month into driving my 2023 vehicle which I quite like. But I have a serious complaint about the new headlight system Subaru is using. I drive many unlit country roads that have quite a few short but somewhat steep hills. When heading on a flat the low beam lights do an okay, not great but okay, job of illuminating the road in front (the2015 was better). But when heading downhill, the line of decmarcation between the lit and unlit field of vision area often does not seem to extend far enough forward to allow me to see even 25 yards ahead. When traveling at 35 or 40 mph, I find this dangerous and unnerving. While driving 35 mph downhill on a 40 or 50 yard stretch of the road on 2/18/23 I was unable to see far enough forward and therefore slow down in time before hitting a cat. Additionally, the display screen requires me to take my eyes off the road far too often to see what control I might be touching, be that a temperature control, a radio station, or something else. Those things not withstanding I like the car.

Victor was super nice and professional and patient. Knew much about the vehicle and its history and had maintenance documents ready to give me along with carfax. He also have the vehicle washed before my visit. He was very prepared. I did not buy on that day but I’m hoping to return should they agree to be flexible on their pricing. Seems like a well run dealership.

This is my 3rd Subaru Outback. I have found the Outbacck to be a very reliable, comfortable and excellent all-wheel-drive vehicle. I love that even with the updated Subaru makes every few years, when I purchase a new one I have very little I have to learn to drive the newer version. However, it is always good to have the dealer go over the various updates and idiosyncrasies of your new or used Subaru Outback. I have been driving an Outbac since 1990's, and always seem to go back to this same brand and model because it is so safe in North Carolina's winter months when we get icy roads and sometimes snow. I have even tried to spin out my Subaru Outback on ice covered snow, just toseewhatwould happen. The car skidded to the side of the road but didn't sin out. And yes, I did this in a very safe environment where I had lots of empty space and room. I'm not totally crazy. The Subaru outback is a perfect car for individuals that doa variety of sports, for families looking for a safe and roomy car for up to 3 children. It easily sits 5 comfortable lying, and has child locks on the doors. The All-wheel-drive is the best other road. I also love the daylights that stay on all the time, and don't effect the battery running down as Logan you drive it regularly. My 2017 pairs well with my Samsung phone, as it would with any Android or I-phone. Ithaca plenty of additional electric outlets for listening to your MVP player or for your children playing games on their cell phones or tablets. The cargo area, whichI love, it bigger than that on a Forester, although Iusually put the backseat down sour dog s can move around while we drive. They have been trained Nottoway come into the frontseat area, unless invited at the beginning of a ride. You can also use a dog seat belt or a baby or dog seat installs easily in the Outback. And your can easily reach into a baby seat of dog seat to check on your human or pet baby, if it is placed on the opposite side inches backseat from where you are seated.in newer models of the Outback they have added extra storage compartments for electronics or other small to medium size objects that you may need handy. I also like that their is no ashtray, though one can be requested being put in. Their are plenty of cup holder both in the frontseat area and back seat area. An Ihave haul lumber an long items on top ofthe vehicle on the storage rack, and bought home a considerable load of plants and soil with the back seat folded down. The protective Tay and backend storage net came standard with my 2017 Subaru Outback, unlike many more expensive stationwagons or SUVs. The rear net is great for holding a small amount of grocery bags in place or several trays of plants. My 1917 Subaru Outback has airbags front and on the sides. The dashboard elements are easy ro read, and setting up the cruise control and distance from cars is easy to do. I sometimes frustrates me, but the 2017 Outback is set to slow down automatically if you are behind an vehicle. This can be a pain when you are wanting to past another car, but I've learned through habit to exceleratemanually when passing, so it is not a big deal, and the slow down feature is great when traveling it tracific, such as in big cities like Charlotte or Raleigh. Lastly I love my leather seats. They looks good today in 2022 as they did when I first purchase this car is December 2017. With regular washings, and dusting and or leather treating the interior the leather will last beautifully until the car has well over 250,000 miles on it. And that is both on road and off road driving. I've taken my Outback on some pretty rough roads, like Old 105going from Lake James area Linville using very old forestry back roads. My car takes these dirt, bumpy roads like a dream, with room to spare underneath.

Empire Subaru is a very pleasant dealership. The facility is very comfortable from arrival to departure. The team is pleasant and knowledgeable. Rich Ciarletta was my customer service agent he was pleasant and efficient with his service. He kept me informed during my service.

It’s a great car! The interior is very nice and easy to use, the car looks amazing, it heats up quick and handles great! Also lots of cargo space and plenty of space for your passengers…highly recommend the 2023 suburu outback

This is my third Legacy Subaru with Empire Subaru and as in the past I’ve been thoroughly satisfied with the service and staff. Rolisa Reid was extremely friendly and courteous and kept me up to date during the whole process. She answered all my questions. I was impressed with the efficiency and speed on the day of picking up my new car.

I fell in love with the Wilderness Trim from the very first time i saw it. I had a 2017 Outback Limited and loved it too. Had a co-worker who really needed a reliable, well taken care of SUV. I told her I will sell it to her. With the money i got Wilderness. Best decision ever. Has that little extra ground clearance and details that makes this car so unique. Yes the screen is large and has a lot on it, but after a while got used to it. If the Outback was my dream car, This Wilderness is beyond my dreams! The Turbo is great, gives that extra +80HP compared to my Outback and it's noticeable specially when using paddle shifters. Hope i can keep this one for many many years.

I had no AC on Saturday. Rich Ciarletta told me to come right over. Very accommodating. Car was done in two hours. He’s the best.

Car has an excellent ride. It is quiet. The comfort, interior quality is very good including leather seats. Fit and finish is very good. I enjoy the quality.

HIGHLY Recommend! Great experience all around. Second time getting a car from this dealer and I will be back!