Great experience. Would definitely recommend to friends and family. Friendly sales staff and smooth process. Very knowledgeable about the vehicle and overall process. Great job
Been waiting for this car
by MoonChild827 from Yakima, WA
December 3, 2018
I Love this car! I have looked for a Subaru Outback for almost 2 years and finally found the car I wanted! I have only had it a few days, but I am so happy with it already. I LOVE my heated seats, they come in handy in this cold weather. My visibility is awesome. I sit a bit higher than my last car and have no problem seeing clearly out of every window. The back-up camera comes in handy in those tight spots too! This vehicle handles like a dream! The AWD will come in handy when I am traveling for work also. I highly recommend a Subaru to anyone looking for a good, solid, reliable car.
Frank Tinelli, great salesman/excellent experience
by Aviphd from Nanuet, NY
December 5, 2018
4.9 (2278 reviews)
Frank got back to me immediately and was able to give me a clear, honest offer within a day. I had the best closing experience ever on my Forester lease. The paperwork was prepared in advance, I just walked in, signed and left with my vehicle, exactly as expected. I have dealt with many dealerships in the past, having purchased or lease many cars. This experience was, by far, the best one I have ever had. I am a real customer. I would definitely come back again for my next vehicle. This is a class act dealership. Thank you.
My fourth Subaru
by Jillo from Corry, PA
January 27, 2019
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
Our son needed a car and had expressed interest in a Subaru Legacy. We had visited another dealerships but felt most comfortable here even though Bill Kolb Jr. Subaru was a distance from home. Glen was helpful, patient and made the experience a good one. It was our second time at the dealership with Glen to review our options of used versus new car purchase. We love that our son will be in a safe vehicle and he's excited to own his first car.
by Kellyw from Nicholasville, KY
January 29, 2019
Comfortable ride,love the adjustable seat that fits me perfectly. Very quiet. Every amenity you could possibly need. Safety features sold me on this vehicle. Sound system is great.
Gary Mendelsohn was honest, very helpful and easy to deal with. I purchased a 2019 Forester from Gary Their finance dept. was very helpful, they contacted Subaru of America to find an Owner Loyalty coupon in the amount of $ 500.00 that I couldn't find.
All around competent performer
by OldDog from Salem,MA
January 22, 2019
Decent value for the money. Superb AWD. Good quality materials used in interior. Mileage in the 6cyl is so-so. But better performance makes it worth it. Quality issues with the high end head units, and a recall for gas gauge being off by 1/8th tank.
I recently went to Subaru to test drive the Forester and the Outback with intentions of trading in my mini van. The staff were pleasant and quick to serve us. Once introduced to Howard Bonfield, he asked some questions to ascertain what type of vehicle and features I was looking for. Howard is very knowledgeable of the Subaru product and explained differences of many aspects of the vehicles. The test drive was most important and helped me make my decision. The purchasing process was easy and when I returned to pick my car, Howard reviewed everything on paper and also directly within the vehicle. I drove out of the Subaru dealership very confiddant that I made the best decision on this purchase.
Great car, good gas mileage and very comfortable.
by dixie95051 from Fox Island, WA
January 11, 2019
This car met all my needs, is stylish, comfortable and has great gas mileage. I love the car! It’s a great car if you have dog!
Our Sales Consultant did an outstanding job of explaining all of the features of the vehicle we purchased, a Forester. He did it when we first walked in, when we did the test drive, and when the dealer was turning the vehicle over to us. He came in on his regular day off to turn the vehicle over to us. The dealer needs to enlarge his facility, which is very busy, and they have plans to do so in the near future by relocating the service department to a separate nearby building which will allow them to outfit a bigger showroom. I will have to get used to the no-haggle pricing arrangement which I believe was bona fide but can you really ever know, but it definitely is a step in the right direction. MSRP versus invoice has always been too much of a moving target which has depended on one's price knowledge and negotiating skills. I gave four stars for pricing, not five, because I don't really know if it was the best possible pricing but it was reasonable. I bought the car for safety, AWD as a standard, reliability ratings and fuel economy. It looks great also. I don't know why the Forester is classified as a compact. It seems spacious.
Great car for commuting and heading for adventure
by Marty from Seattle, WA
January 3, 2019
This is my adventure car. It is great in the rain and snow and for heading to the mountain trails. The ground clearance is great for the rough mountain roads. Love it.
Bill Kolb Jr was a great experience for getting a Subaru. The sales people are knowledgeable. They wanted me to get the car I wanted and not something more expensive or something that was on the lot already. When they realized I needed the car before Thanksgiving they pulled out all the stops and got the car ready for me as soon as possible. The financial staff was incredibly helpful and straightforward. When I get another Subaru I will go here.
I love my Pearl.
by Laura from Tampa
January 26, 2019
I drove my Pearl across the country from California to Tampa Florida, with no issues! Dependable/reliable and durable. Pearl was love at first site and thanks to the folks at Capitol Subaru, California I was able to finance my Subaru, with not stellar credit they helped. Now my car is fully paid for and I love my Outback. I got my son to buy his own 2016 Subaru!
The dealership's no-haggling pricing on used cars and salesman Howard Bonfield's straightforward and informative attitude made my used car purchase fast and easy. The price I paid for the car was lower than competing area dealers. If you are in the market for a used Subaru, they have a great selection and very competitive pricing.
by Karen Singleton from Lancaster, PA
January 20, 2019
I thought this vehicle was a great car for the value. It drives well, and has great "get up and go." It's a great family vehicle, and has plenty of cargo space for all of the gear hauling you do as a parent or active person!
When we walked into Bill Kolb Subaru we were very fortunate to meet salesperson Howard Bonfield. We explained what we were looking for in a used car. Than he said I will bring you the car you want and he did. When he appraised our used outback for trade in, we looked it over together and we agreed on a very fair price for me. Howard was extremely knowable and went above and beyond answering our questioned. The finance person also was excellent to deal with. There was no pressure at this dealership. Howard placed us in a fantastic used outback limited with all of the safety features. We enjoyed our buying experience with kiln Subaru, all very capable people taking good care of their customers.
Powerful and comfortable and stylish
by GennyK from Del Haven NJ,
December 29, 2018
Comfortable and smart interior, sporty handling. Looks good on the outside, plenty of space in trunk, seats fold down very easily. Good all round visibility
It was a pleasure to get my new suv CX5 GT from Wayne Mazda. Thanks James you help me a lot to get a good deal.
Have only owned vehicle for a few days
by MaryGMA from Ashford Wa
January 23, 2019
Very well accessorized. Really too many bells and whistles for my need.
Someone that is younger and more into cities and technology with cell phones will appreciate what this car has to offer. I personally will probably never use all of the gadgets.
I previously bought 3 subaru's from Bill Kolb Jr. Subaru, then bought a 2018 Honda CRV, very unhappy so I went back to Bill Kolb Jr. Subaru and bought a 2019 Subaru Forester. I felt like I was home again !!! I was only gone for 6 months but it felt like a lifetime. Joe Postighone sales manager, Marty in finance, Howard, my salesman, Nixon and Gregory in service all accepted me with open arms. This is the best dealer that I have ever dealt with. They are knowledgeable, friendly, honest, and give the best service. They are thorough when you go in for any type of service. They treat you like FAMILY !!! I feel so much safer in my Subaru then I did in the CRV. I would recommend this dealer to everyone.
Test drive of an outback
by Paul from Sandy
January 20, 2019
Great potential vehicle unless you have very tall people. The vehicle lacked leg room in the second seat if the driver seat is all the way back. The lane assist feature is great along with the four wheel drive system. I looked carefully at purchasing this car until we hit the leg room issue.
Very happy with this car mainly because I have 6 cyl. version. Therefore no issues with acceleration. 10 way power driver seat, V6 power when I need it, Lots of safety features such as lane departure warning, low speed front and reverse crash warning. Blind spot detection warning. AWD system does have some jerky shifting at low speeds. Nav/Info/Entertaintment screen sometimes goes blank. But overall, very happy with this car. It is the top trim, so Im not sure I would feel the same with the lower trims.
My Outback is very comfortable and convenient, and has all the bells and whistles I need. It is very reliable and goes through all kinds of weather. The drive is quiet and smooth, and my 2 golden retrievers fit in the back.
The dealership it???s self and the staff working here are the best! Amazing help from all staff, even taking me to the bank to get the check.
Basically a good vehicle with bothersome flaws
by Daktuh from Harrisville, NH
December 23, 2018
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
I must say European Auto Expo really offers the best cars at the best prices. If you want to find a fully loaded Lexus with free maintenance you definitely need to check these guys out. Thanks to Zach your credit application always gets a guaranteed approval and you can even get some extended warranties for your car. I'm really pleased with the service and with my new Honda Accord
by Marc A from Finksburg, Maryland
January 17, 2019
First time owner of a Subaru, but I had heard they were safe and reliable. Purchased a 2016 used Outback. I love everything about it, and I love the customer service by Subaru and the local dealership. Plus, one of the safest cars on the road. I love the driving experience.
Keano was very nice regarding the customer service and tried very hard to get us good deal. He explained every feature of each car and was pretty clear on details.
Very happy with our purchase
by Therese from Mpls, Mn.
January 29, 2019
This car meets all of my needs. It is a dependable car with a few preferred features: AWD, heated seats, leather interior, excellent repair history , affordable .
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