When you like the meal at a restaurant you'd go back, when you like a movie you'd watch it again. When you like the experience of,..say, buying a car at a dealer, you'd return. I would go back to Cochran Subaru-Butler and Associate Brandon Fehl. Brandon has earned my trust,something I don't extend easily, especially when making the decision on a car. Brandon was recommended by a friend and I heartily pass that recommendation on. Brandon knew what I wanted and the price range and it fit to a tee. ....And like I said, I would go back there again.
I first arrived and was welcomed by Jesse in the showroom. I told him i wanted to purchase a truck that I saw online. He brought the truck up that I was interested in and got my trade in appraised. The Numbers were exactly what I was expecting. Not a single hassle with the deal. I would refer anyone to work with either MIke or Jesse.
My wife and I were considering a new vehicle for her. We went to the Cochran Subaru of Butler County just to see what they had. We weren't really looking to buy right away, just looking at options. Our soon to be salesman Ed came out and greeted us. He ran our credit and next thing I know, I'm signing papers for a brand new Imprezza. There was no smooth talking or empty promises, only honest talk and honest efforts. GM Mike went out of his way to ensure we got the best deal possible on our trade in and I really believe that we wouldn't have got the same deal at another dealer. Even after sales communication has been great.
It was my best car buying experience ever! I needed a good used car for my son. I found this car on the internet and it was in his price range. Their salesman, Bob Guckert, was fantastic and very professional! i explained what car we wanted see and we took it for a test drive. There was no pressure to up sell us. We got a great deal on the car we wanted. I highly recommend Bobby Rahal Automotive no matter what you are shopping for; new or used. They have a great selection of vehicles on their lot and are great to work with!
Tried to get a test drive during the first big snowfall of the year. WIth a little shuffling between salespeople, they were glad to pull out my car and let me take it around the block a few times. Came back a few days later to buy it and am now zipping along happily. Thanks Ben!
Ask for Mary Beth. She was wonderful. Didn't play games, got right to the point with price and knowledgeable on the cars and dealership. Call ahead for an appointment. They are busy and were short staffed the Tuesday we were there.
I have friends who are leery of taking their vehicles to a dealership because they fear that the dealership will suggest unnecessary repairs. This is NOT the case with Baierl Honda. I have taken my CRV for servicing and repair several times, and each time asked that the service department check, for example, front end alignment or to rotate the tires, etc. Each time, I was told that (a) alignment was fine and needed no adjustment; and (b) tire tread was perfect and didn't need rotation. This, to me, is the mark of a solid dealership that understands the value of ethics and customer appreciation. I have never had a bad service experience at Baierl.
It was very important that I had a good description and photos of the vehicle on line because I had a long drive to get there to see the vehicle and did not want to waste a trip. After talking to a salesmen on the phone, I made the trip. They were waiting for me and knew exactly what I was there for and who I was.
I bought a car there...no fuss. It was quick and easy. Best car buying experience I have had. Almost a year later and I'm still very happy with my little car and the little payment that came with it. Awesome deal!
When your salesman gets on the phone to GM Financial, and convinces them to bump us up a credit tier to get me in the payment range I wanted... That's outstanding service, thank you Aaron for going above and beyond to earn a customer for life.
No wash, no vac, and dusty footprints all over the driver side mat. Not what I expected. I left sewickley and got about the same level of mediocre service.
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