I visited Rick Case Acura because I was looking to lease a 2018 RDX. My salesperson was Kimberly and she exceeded my expectations in her knowledge and willingness to deliver great customer service. She provided a proper presentation that allowed me to understand the vehicle's features. I decided to do the lease and then comes the hard part for me and that is the negotiation. Kimberly and the Sales Manager were great to work with and assisted me in getting a good deal. I picked up my RDX the next day and the process was smooth. I was introduced to my service contact person, the service manager, and the cashier. I could not have been more pleased with the entire process
They are the Ritz Carlton of the car world. Everything from the minute I walked in to when I drove off was above what I expected. From the Salesman, Bryan Medina to the Sales Mgr Ron Martin, all very helpful and professional. I now understand why they have been the #1 Selling Subaru store in Florida. Highly reccomend
If the could find a way to buy a car and not take hours to do it you would sell more cars. Buying a car is awful. It???s not even like the old days. The salesman brings one car up you look at it drive then take it from there. You should have more cars next to each other to compare and make sure the salesman tells you everything that is on the car. Don???t promise anyone something that you know is impossible
Mr. Emanuel our salesperson was outstanding. His friendly demeanor made the transition very easy. The price of the car was very competitive besides the fact that the Subaru product line is the best. We are very satisfied.
Kyle was a great salesman who helped me find exactly what I wanted! Steven from the service center helped me with all the add ons and getting them installed! The car drives amazingly! Super stoked to have such a fun car and a great dealership for whenever service time comes!
Subaru of Pembroke Pines, especially Alain and Jamie, made buying my first car a pleseant and easy experience! They weren???t pushy like a lot of other people are, they listened to my needs and delivered. I???m loving my Subaru crosstrek, highly recommend!
Greeted promptly, service representative explained the days service and future service at 12000 miles. Estimate of service time was close allowing me to get a run in while waiting. Complimentary service
Was very happy with our purchase as well as the service we received when purchasing the vehicle. Everything was very quick and painless. Would definately buy from this dealership again as well as our sales rep. Everything was better than expected.
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