Well let me say," I got a new Mech today. why, Is because my normal Mech was not there. I must say, Dan the new Mach I had was as good as Scoot when he work on my car. Very Happy with every thing that was done. My service writer always make sure things are done wright That is Kevin. Thank You Nick Sirico.
This dealership is phenomenal! The level of customer service is off the charts.
I spent several weeks trying to decide on a vehicle that would best suit our needs.
My husband is a Disabled Veteran so many things had to be considered.
Patience and understanding with everyone I spoke to.
I would definitely refer this Dealership!
NEW CAR PURCHASE: Tim Moats was excellent to work with. He was recommended by a friend. I called on Tuesday and discussed what we wanted to purchase and ask if we could schedule an appointment to meet on Wednesday. Tim was scheduled off the Wed before Thanksgiving but came in to meet us. He was excellent thru the entire deal. The evening of delivery he took time with my husband to review all the options, paired his phone, explained each feature in detail and filled vehicle with gas (38 gallon tank!). Picked up on a Thursday and he called on Saturday to see if we had any questions or concerns. This is our 6th Toyota and Tim made vehicle purchase one of the best.
by Bob Y and 11month old son Bruce from Rockville MD
November 0, 2018
I never bought a used car before for fear
of getting a lemon! I have no idea if the
previous owner did oil changes on time
and other routune maintenance....so i was always afraid of getting burned.
Fast Lane has a warranty program that simply works,in my case i bought a 2017
Dodge Caravan with 48,000 on it......they
did me a great deal on it but what i left
feeling was the same kinda peace of mind
you have in a new car knowing all is covered for 3 years 36k miles.....they custom priced me a warranty for the next
25k miles i drive....in my case about 3 years worth......it covers all major functions but not wear items like brakes
and hoses etc.....i never buy warranties
In anything,but this made too much sense to me! It is a Dodge dealer recognized warranty,ok i paid 1300 bucks
for it but they wrapped it into my loan for
about 9 dollars a month.....if engine or transmission goes its covered,if i breakdown they tow me,pay car rental,
brung gas etc......i came all the way from Rockville......and my Grand Caravan SXT
2017 is selling here for 19k and higher......
new they are about 29k.......Melanie was
able to get my price down to 15,100 !!!!!!
I had the room to buy warranty and peace
of mind.....i love their honest approach....
The best thing i can say for them is I would buy from them again with no hesitation! Thanks Melanie,and Tom,and Tim for explaining the warranty!
Our salesman, Micah Youngbar, once again gave us impressive and responsive customer service. (We are repeat customers). He came in twice on his days off to make sure that we were happy and taken care of. I have yet to visit a friendlier and more responsive dealership than Hagerstown Honda and I visited or contacted four area Honda dealers before purchasing our new 2018 Honda CRV LX. Ian Smith was also responsive with all of my internet inquiries before my on-site visit to the dealership.
Dealing with Apple Valley Hyundai and my great salesman Steven Trevor was one of the easiest and enjoyable experiences that I have ever had in purchasing a new vehicle. He was very professional and curtious and caring. Not pushy or being in a hurry for me to purchase my new vehicle.
I loved the customer service and the non-pressure of the buying experience. The cars were clean, well maintained, and the ability to fix anything was greatly appreciated. I also appreciated the owner telling us how he gets his cars and his transparency. I would recommend Top Gear to anyone!
I went to Top Gear Motors after having a terrible experience with another dealership in the area. I worked with AJ who was honest, patient, and extremely flexible. The customer service I experienced was Top Notch and I would recommend them to any of my friends or family looking for a quality used vehicle at a fair price. Thank you AJ for going above and beyond and making the process of purchasing a vehicle as pleasant as possible!
I recently purchased a Toyota Rav 4 for there and it was by far the easiest experience I've ever had buying a car. I'm from out of state and took the vehicle to my local mechanic in WV and it passed their inspection with flying colors. So I will definitely buy here again in a few weeks when my daughter get the license.
I bought a car over the internet taking the risk of something goes wrong ,Im from florida and just talk with the owner by phone and thanks god everything was perfect, the car, the documents and service.Im very happy w Top Gear, highly recommend to anyone who want to buy a car. HONDA S2000
Wonderful cars they have. They are not junkers. They get selected cars for sale at reasonable prices. They negotiated a reasonable price and I drove it off the same day. They accepted my check and away I went. Great people, great cars, and great service. Thanks guys for all your help Tom B
We had very good service for our Honda Accord last Friday ! Harold took very good care of my car. We are glad we drive this 10 year old car and enjoy all our journeys. Whenever we have a problem we get good service from Miller Honda. Time to get on the road! Thank you Miller Honda!
Happy Journeys to you, Murray & Gail Labman
Scheduling and service was performed promptly. Harold Schneider was excellent in advising about future work needed and best timing to perform it. I'm always pleased with service for my CRV at Miller Honda.
Skylar was our salesman, what a nice, courteous young man and very helpful. Jason Vaughn, the manager, he was very courteous as well and answered all our questions. We bought a car from this dealership 2008 and we were very pleased with the whole process and the car was a great car. We decided to revisit this dealership and were once again, very pleased. My husband and I highly recommend this dealership and ask for Skylar. Thanks to Jason for all his help as well.
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 5, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
I went there to buy 2013 Kia Sorento and I met some lady her name is Debbie, she is a very smartest underwriter and salesperson.
She is a very friendly person like my sister and works professionally with amazingly quick.I arrived there at about 3:30 PM but I could pick my new car up at 4:30 PM, it took only 1 hour!! test driving/all paper works with loan processing.I strongly recommend this dealer and Debbie and you will be happy~~Thanks, Debbie.
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