I would like to thank both Dennis McWeeney and Tara Mullins for making my transition from a 2016 Crosstrek to a 2019 Crosstrek both seamless and pleasant. Having worked with Dennis before, I knew what to expect and he came through for me. With her knowledge of the vehicles, Tara easily took me through the changes in the cars and she did it in a fun way.
not pressured, informed of process, upfront with info, no gimmicks,
My trade-in was valued fairly, financing balance was acceptable due to my not so great credit,
but they got me financed, ok! Am happy and comfortable with the results and I love my new TRUCK!
Having bought a used Nissan Altima 2017 I was helped by Rudy The Manager and Cindy to get a good deal. Also the car works well as it is still under warranty by Nissan. I recommend this dealership for any customers for Volvo cars and some great bargains on Used vehicles.
Ozzy was prompt, attentive and knowledgeable about the cars. He listened to my thoughts and helped me pick out a car that I am very happy with. When I call the dealership with questions he is always responsive. I decided I want a red Prius. A couple of days later he contacted me to say they were having difficulty locating a red one, would I like silver? I said no, I'd like a red one. He said OK, and 3 days later he called to tell me my red one was being prepped to be ready the next day. Good service. Thank you. Finance department was fine but I wasn't crazy about the way the extended warrantee was presented--it allowed me no time to examine the detail of a nearly $4000 purchase. Take it or leave it is not my way of purchasing anything. After I raised this objection I was told I may cancel within 30 days. A little better,a little late, and it cost me $70 to make my decision. My only negative to this experience.
I bought a Nissan Altima and it is a great car. The sales process was relaxed and they are totally honest with you all the way. It was a totally awesome experience. Thoroughly recommend this dealership.
I will highly recommend this place ! I went to buy a used Chrysler Sebring and Chris and his staff helped me as much as they can especially with helping with the minor downsides of the vehicle. I was extremely excited and impatient for the car and Chris met the needs and had the patience and helped and give me referral to other resources I may need
From the moment I walked in the door at Lester Glenn I felt at ease. NO high pressure. I knew what I wanted and Frank understood that. Frank A. was my salesman and had absolutely the best car buying experience. I had a million questions and they were answered without judgement (not always the case when a woman is buying a car alone) even though a couple of my questions might have been considered silly. We went out to the lot to look at what was in stock but the Lime Twist I had my heart set on was not available. He took the time to go through the computer to see when one in that color was going to be in. I was pretty lucky in that respect too! I picked up my new car today and even though it was raining it didn't dampen my experience in the least. I proudly rang that bell on the way out the door and was proud to have my pic taken with Frank with my cool new ride! Thanks Frank. I'll be sending anyone who asks for a recommendation to you.
Keano was very nice regarding the customer service and tried very hard to get us good deal. He explained every feature of each car and was pretty clear on details.
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