Used compact SUVs for sale near Springfield, MA

It was a bit rocky in the beginning, but we've had to take our Tesla in and out of the shop since we received it. However, "JOHN" in the service department has been amazing so far! We're currently waiting on a tire and wheel alignment once we get the car back from Tesla. I would highly recommend this dealership without hesitation! They are dedicated, compassionate, and provide excellent customer service!

I recently leased a 2024 Quattro premium plus 55. I have not had the severe issues others mention in reviews, but agree that the electronics and software are sometimes frustrating. It drives nicely for an SUV (I prefer driving small cars). I don’t like the behavior of the brakes. You have to really step on them for the final 5 mph to complete stop — they are not linear. I know VW knows how to do brakes in an EV, because the e-Golf is fantastic. Also annoying are the steering wheel buttons — again, big downgrade from the e-Golf. Overall, happy with the great lease deal I got.

Super professional staff, respectful of time and cost. Love the little extras that make you feel appreciated. Theres a screen with your name on it when you arrive at your service appointment, comfy waiting area and water and coffee.

Perfect vehicle for a regular working stiff. It fits lots of stuff and still handles like a sports car. It’s also a subtle flex at work.

We got awesome treatment and a good deal from this place. My salesman, Jonathan Testa was fantastic, honest and accommodating. The Toyota brand itself is an excellent, reliable car to begin with and the salesman I worked with could not be more pleasant and reasonable.

Purchased the car a month ago and it does not disappoint. Has got a kick to it. Brakes are a little choppy but reliable. Inside is comfortable. Enough room and yet compact.

Lee Maloney was extremely helpful in getting us a new vehicle on a tight timeline.

Like the look and has plenty of power we have the v6 option The interior is very comfortable with all the bells and whistles you can appreciate. We traded in a Liberty and the ride is so much smoother.

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

My first EV and a ton of fun to drive. Loaded with tech but it does take a while to get it all working. Fortunately, Audi has free phone support and they are great. The car is so smart, it tells you when to take you foot off the accelerator and slows the car down when you approach an intersection with stopped traffic. Amazing! The car handles well with a low center of gravity, accelerates well and gets the advertised mpeg. My car averages 3.2 miles/KW in mixed driving which is right at 307 miles per full charge, although you should never run it down to 0%. On a 160 mile trip with some stop and go traffic, the car used 50% total charge so my range anxiety is gone. On a fast charger, it starts at 135 KW/hr slowing decreasing to 90. That translates into a reasonable 25 minutes 30-80% charge. I had great reservations trading in my pristine BMW M550i, but it turned out to be a smart move. Buy one!

Setting up a appointment was quick and easy. I got the day and time I wanted on the first phone call. Also, on the day of the appointment, I was greeted immediately. The car was ready when promised. The whole transaction was smooth, from the appointment until the time of pickup. This was all made possible by Dan Morrow.

The Kona is a nice car, has plenty of power for the 2.0L engine, as long its in sport mode. Gas economy is ok at around 28mpg. Sun roof is great. All the auto features are nice, but I wish that the "Turn the motor Off" at a stop was off by default. I don't like the jerk feel it does when it turns itself back on after you release the brake, I tend to manually turn that feature off, if I remember to press the manual override button. Plenty of room for normal size people. if your pushing 6 foot I wouldn't recommend this vehicle, as it would be hard to duck to get in and out of the front seats. I do like the warranty BUT Hyundai hides a few things from you, like the computers are NOT covered by their 5 year, 60k or 10 year 100k warranty only 3 year 36k. I would suggest an extended warranty to cover the 35 computers alone in this vehicle. Also These new cars are all drive by wire. meaning NO cables anymore to throttle, brakes, etc.It is all done by a computer and sensors, keep that in mind. GPS computer is pretty good, map works good. I still like that Hyundai still offers a USB for flash drives with MP3 music, Not everyone wants to use your stupid phone to play music.

Great service. Shout out to Tom for always taking care of the customer. He responds promptly and follows through, always with a smile.

I traded in a Corolla hatchback for this RAV4. I love the size inside. I love the screen and it’s pretty comfortable though. I haven’t taken it on a very long trip. My gas mileage has decline since winter has come, but so far the all-wheel-drive is handling the snow

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

The dealer and sales people everyone was amazing. G was awesome! He stayed late and worked with me through everything! I could not have asked for a better experience with everything that happened this day.

It was a very helpful telephone inquiry. The salesman answered all of my questions pertaining to the many photos of vehicle.

I had multiple problems with infotainment screen which were finally resolved with replacement at 3.5 years. Car is solid, a joy to drive ....a true tight German machine. so many nice features, handling, turning radius, quiet comfort, visabiltiy and still solid after 4 years. the software may have some needs but the car is great. I am out of warranty and kept the car. It has been dependable after replacement of the screen. The price for a new one is now too high so I purchased an extended VW warranty.

Troy Colin was a great salesman. Best experience buying a car. No game playing,did a good job with us 100percent in all areas. Thanks!

I bought the 2023 SEL Kona for my wife. However, she has been traveling for work and I've driven it 4000 miles. I really enjoy the fun little car. Mileage overall 32-40 MPG. Handles/ looks great. Great experience

professional service appreciated. Had routine car service and work done efficiently and expertly in a timely manner.. waiting area was pleasant and customer friendly. i was pleased with service.

Great crew! Everyone made it so easy and not a lot of stress at all

I've had this vehicle limited fwd edition over a year now and it's still awesome as the first day I bought it. Smoother ride and quieter ride than the Honda CRV or the Toyota RAV4. I love that it has GDI and multiport injection which the competition does not. I also love that it has a regular transmission and not a CVT. This vehicle comes with all the luxuries my old Cadillacs had plus a lot more features. This car has plenty of pick up and go. You just have to learn to push down on the accelerator not punch it. I would highly recommend this to anyone in the small SUV class. Cause believe me I test drove them all, and this was by far the quietest smoothest ride and most comfortable car that I test drove.

Justin was very responsive; test drive was very good, waiting now to complet the deal

I am a senior citizen and I want to feel secure while driving, and the SUV gives me that. I am on the short side so getting in and out was a new experience for me, but I learned how to manage it. Once, I found the seat setting the visibility is exceptionally good. It handles nicely on the road with quick pick-up, and the gas mileage is about average.

So glad we went with Monaco Ford. We were treated with respect and honesty from the get go. No pushy sales tactics, no pressure to make decisions at that moment and no billion follow ups when I asked for a few days to consider my options. When it came time to finalize everything answers were promptly given and it was the smoothest car buying process I?ve had.

Pickup is quick. Looks amazing. Maintenance and maintenance cost is negligible. For my 40K mile service done at Ford dealer my bill was $0! You read the right. Charges well and works. Heated seats and heated steering wheel in MI weather is a blessing. I have it set where it heats up the cabin & conditions the battery on its own at my departure time everyday. It is also set up, where it doesnt charge at the time when my electric company charges a premium on electricity. No issues what so ever. I love the car.

I brought my car to have the trunk switch replaced, which had failed and the only way that I could open the trunk was using with the car's remote. The switch replacement took less than an hour to perform and I'm glad that that the functionality has been successfully restored.

My wife and I enjoy our XT4 and we have drive it over 19,000 miles in 11 months. People complaining about issues apparently didn’t test drive one before they purchased other wise they shouldn’t be complaining. Performance 8 Comfort. 8 Quality. 7 Exterior finish 9 Interior 8 Ride. 7 Quietness. 8 Nimbleness. 8 Handling. 7 Rear seat room 6 Over all for the value it’s a very nice car. The sunroof had a rattle - dealer repaired a loose clip - fixed - - dealership replaced its battery it seemed weak - replaced with a more powerful one. We have at times spent 7-8 hours highway driving found it very comfortable and quiet. Headlights light of the road ahead very good. In all a very good car. Sounds like some owners should have driven one more before purchasing one or maybe purchased a larger model. We have owned many much more expensive vehicles and this one is in the top ones we have owned. We are in our 70’s so its smaller size is great for getting around. We haven’t had any issues like their complaining about. We will purchase another one possibly a 2025 model.

MJ was the best! He walked me through everything and made buying a great car so easy. Riccardo, the finance manager, explained everything until I was completely comfortable. I can’t stop telling my friends and family how amazing they were to me. I won’t go anywhere else again!

very good . the pm's that werte compleated were checked off and not everey box was checked off like last time . it i see a box checked off and that service was not required or compleated i will go somplace other than your location. a good pm programhave has certain guidelines to fallow. the person compleating the pm's should not check of a pm that he did not comcomplete, and checked off after completion. i hav worked with vehicle pm programe in the U,S MARINES AND U.S Army and U.S Air Force . alos for the city of chicopee for 30 years. it was unacceptable and quite shocking when i picked up my truck to find all pm check boxed checked . this was not my last pm with you but the one befor. ,

Let me add to the engine problems. Overall I really like this vehicle. We have taken many trips and enjoy the feel on the road. Maintenance has not been a major issue until recently. It started using oil on a regular basis. About a quart every two to three weeks. At around 92k miles it is now in the shop waiting to see if Hyundai will honor their warranty. It needs a new engine. It runs ok now, for a sewing machine. Hopefully Hyundai will honor their warranty and I can get another 90k miles out of the vehicle.

Full Line Auto was a pleasure to deal with and made buying a car a very easy process.

I love my 2013 RAV4. It runs great. I haven’t had any problems with it. The key is to always keep up the maintenance Toyota makes the best cars.

Excellent service, very polite, honest and looking to satisfy and meet the customers needs. The text are very knowledgeable and they explain everything they do. Angel V goes behind the expectations by the company. You couldn’t find anyone to help you more.

I love so many things about this car. I have owned may cars in my 45+ years as a driver and this is my favorite. I love the plug-in feature as my typical drive is stoplight to stoplight. I can go for months without putting gas in the rank, and plugging in to my home power to charge the car has not affected my power bill at all. My folks were in a bad wreck this summer in their 2024 Tucson plug-in, and they walked away with fairly minor injuries despite being plowed into by a large produce truck traveling in excess of 55 mph while Mom and Dad were at a standstill on the highway. That just reinforced my love for this car.