Used SUVs for sale near Plainfield, IL

I was there today because, as it turns out, the service team damaged a tire pressure sensor a few weeks ago when replacing one of my tires. So the fact that I was there at all was very annoying. But I was treated courteously, given a reasonable expectation of how long it would take, (that time estimate was accurate) and a clear statement that the problem was due to an error by the service department. I appreciate that acceptance of accountability. The oil change and car wash was nice, too.

I have owned over 10 different midsize SUVs from the Mazda, Blazer, Highlander, land cruiser, and others. I have found that the palisade is by far the best I have ever. Now, if I could just figure out all of the electronics available, I would be very very happy.

Still shopping and may yet purchase from this dealer. They are an impressively large dealership. Yet, I felt welcomed and comfortable there.

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

Salesman was very professional, courteous, and very helpful. Transaction went smoothly and to my liking

The prices are always way above what they should be😶.So that's why there was a 4 starwith pricing, but the interior I find the compartments hold dirt and capture things. Lots of cubbies. There is no way to clean out without deep cleaning other than that, the inter is fine with is looks. Electronics a little complicated. I have never seen a car with this color leather seats🤔.But they are growing on me☺️. Other than those things this car is absolutely perfect. Had a lot of zip to it with the 3.6 v6 engine. I love the way it drives. I love the way it maneuvers, and it's very classy looking

My first experience at this dealership will definitely bring me back. We are so happy with our purchased! We had Alex Alverio from Sales, he was very professional & helpful, has awesome customer service & we highly recommend Alex. Thank you so much and keep it up!

The exterior is sporty. The placement of the vehicle's features are well placed. All three rows give even tall people room, such that they do not feel confined. With four adults and a toddler, we were able to have enough space to carry all planned luggage and snacks for a 2400 mile round trip journey. With all this space, I can still get this vehicle inside the garage.

So this was my first new vehicle purchase as well as being my first truck. Jake was very informative and efficient with the buying process. Big shout out to Walter too for crunching numbers and getting me the best rate like a beast! Would definitely buy from Phillips again!

2017 GC Limited 4WD. Bought it 3 years ago with 53k miles and now approaching 108k miles. When we bought it, we went to fill the tank for the first time and the gas pump kept shutting off. Turns out there was a known issue with the fuel filler neck assembly. The selling dealer replaced it under warranty and we literally didn't have another issue until 100k miles. At 100k miles took it in for new spark plugs, which is normal maintenance, and found the radiator leaking. The new radiator was not cheap. Have not had any other issues, just replaced the factory original brakes, they made it almost to 108k! We live in Minnesota and this vehicle is an absolute beast in the snow. Put it in snow mode and it is very stable and feels unstoppable. It is a comfortable long distance cruiser and gets decent mileage on the highway, between 24-27mpg. The UConnect system is very easy to use, and the nav is pretty good, but the whole system operates quite slowly. That's a minor complaint I think. Overall we are pretty happy with our WK2.

We had an issue with the carpet in a new vehicle but they are working with Ford to address it. I was very satisfied with the service.

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

This was my best car buying experience ever. Gerard Dumas greeted me when I cam in and answered all my questions, accompanied me on the test drive and walked the lot as we looked at color option. He never pressured me for a sale, asked when I wanted to buy. He simply provide information. When I asked for a price he found the GM - Pat Dazzo and gave me a great starting price. Once we agreed on specifics, they found acquired the vehicle with the options color I wanted within 24 hours and closed the deal. Pat and Gerard could not have been more professional and helpful. After the sales Gerard called to made sure everything was going well with the car. Fantastic experience overall.

The Luxury and comfort leveli is not the same that. people got from the early 2000's and earlier models.Disappointing and makes you wonder why you are paying an upcharge over a basic gm or chevrolet of same size just for the name

This is the 10th car my family has purchased at Willowbrook Kia and Traje. I sent my daughter there because she was looking for a car and Traje took really good care of her. Got the car at a great price.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

They called promptly and gave me information about the car but unfortunately this car wasn't eligible for a tax credit.

So happy Agnes is back! You should be grateful to have such an amazing sales person on your team! She is truly remarkable in so many ways!

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

Purchased a pre owned car today the sales manager Cameron was professional and straightforward happy I finally found an honest dealership!! Definitely would recommend great experience start to finish

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

The service experience was very good. I brought my vehicle in for an oil change and a recall. It went well but then a few minor things happened with the electronics. They were quickly fixed except I couldn’t then get the AM stations back on the radio. So the Service Dept ordered a new radio for me, which should fix this issue.

It is a great car, my uncle drove it in the west hamptons in New York to the beach. Very fun when the roof is not there.

If you get a chance to work with Agnes i would do so. She made sure that i had everythingp i needed and even after the deal was done she was still attentive and helpful!

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Eva and the team at Castle cars of Naperville we great! In and out, the team was friendly and very attentive to my questions and needs. Highly recommend!

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

Very competitive price and willing to negotiate. Good overall experience. Edwin was a great sales person and he has followed up already a few times to ensure we are happy and have everything we need. Would highly recoomend.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I was skeptical at first, but Jonathan Medina quickly put me at ease. He was outgoing, but not pushy. He allowed me to fully inspect the vehicle at my pace. He was very forthcoming about the vehicle and very reasonable negotiating the price for the vehicle. Felt very comfortable with him and the other sales staff. The process was seamless. Very happy with the purchase. Would recommend them to anyone.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

Agnes Landowski and the team at Bill Jacobs Jaguar Land Rover Hinsdale are truly personal and honest people. They made me feel comfortable throughout the entire process and were transparent every step of the way. I really appreciated their integrity, professionalism, and genuine care for their customers. Highly recommended!

Bought it used in May 2022. It's a 2016 Buick Enclave awd Tucson Edition (displayed as leather). It's a nice car, was around $28,000 from carmax with 70k miles. It's first problem occurred in June 2025 when the ac stopped working, it got fixed. Only major problem was at 105k miles when the transmission had trouble. Reason why was because the dealer said it had the 4,500 lb tow package, but it was missing a crucial part needed to tow. Transmission was fixed, and car still runs fine to this day at 108k miles. 3.6L V6 288 horsepower.

John Czech was excellent as our salesman, giving sound advice to our needs and wants. He was aware of our time constraints with other commitments and got us done in a timely manner. Will definitely be back to purchase other vehicles in the future.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.