Used subcompact SUVs for sale near West Springfield, MA

It was a bit rocky in the beginning, but we've had to take our Tesla in and out of the shop since we received it. However, "JOHN" in the service department has been amazing so far! We're currently waiting on a tire and wheel alignment once we get the car back from Tesla. I would highly recommend this dealership without hesitation! They are dedicated, compassionate, and provide excellent customer service!

I purchased this vehicle preowned. For the price I paid, this vehicle definitely was worth it! As a former Lexus owner, I am accustomed to leather heated seats and other amenities, but I am definitely impressed with the speed in which the vehicle is able to leap into moving traffic on the highway. There is ample legroom for backseat passengers, even while I (at 5'10 ) am driving. Overall, I am extremely pleased with my Audi Q3.

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

I usually lease my cars. I loved this one so much, I bought it. My only issue is that it was recalled 4 months after I purchased it. Sue to the supply chain issues, it took nearly 4 months for the parts to fix it. I did have a loaner for the 4 months, but it was disappointing. I love the car and would purchase again.

Robert H. was my service manager. He went way beyond expectations, providing a loaner vehicle for me for flexibility and also in being courteous, fair, and transparent about my vehicle servicing needs. It was the best customer service experience I’ve had in a long time. Thx Robert.

We have a long standing relationship with Mike Iacino at Acura of Avon. He makes it so easy to purchase a new vehicle. He knows his client and knows what that client would be happy with. Of course, we love the product so selling us a new car is easy! All the other salespeople, including the manager, are always warm and welcoming . And, you know that the Service Department will stand tall as well. I can't forget to mention Nissa Johnson in the Finance office. She is really the very best!

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

My only negative is that the seats are very stiff in winter and uncomfortable. Without remote start it takes awhile to warm up. And you cannot leave it to warm up locked. I also find the headrest to be too far back. My favorite features 1st the sound system! I feel like I’m at my own personal concert. In addition to this the Q3 is so quiet so I don’t have to try to hear my audio book above the pot holes, suspension, and trucks around me. 2nd The luxury is in the details. Everything from the indoor running lights you can change, the lift gate level adjustment, the finer details of the wood panels and spacious interior. 3rd The ease of everything. Adaptive cruise, lane assistance, the lift gate opening and closing with just a kick, opening the doors with the key in my pocket, phone charger. 4th The technology. Oh it’s so lovely. Maps, music, customizing every little thing to my own personal preference on the dash and steering wheel. It’s a lovely vehicle. I wanted another small car but fell in love with the Q3. It is smaller so I don’t feel like I’m taking up too much space. I don’t have offspring so it’s more than enough room.

Expensive repair but necessary, got it done in a timely fashion and Tony was a great service manager on communication and evaluating all of the options.

Bought this 2022 Compass Trail Hawk new for my wife. Earlier this year (2025) we landed a sweetheart deal on a new 2024 Wrangler Sport S. Guess who inherited the Compass ? I stepped down from a Grand Cherokee but I have no regrets. It has had a few electrical teething issues but all have been resolved and have not come back. The handling and fuel economy are much better than the Grand Cherokee. There are only 2 downsides..........the size of the gas tank (13.5 gal vs 24.5) and the cargo space behind the 2nd row seats. I have easily adapted to both ! I want to give a shout-out to our local dealership, Tri-City CDJR. Start to finish, an excellent place to purchase and maintain our Jeeps. BRAVO ZULU !

Overall, it's great! It's a Honda and it is reliable and holds up well over time! It can be parked anywhere! However, the heater is terrible - takes over 20 minutes to warm up the car inside (my 1996 Civic and 2002 CR-V had fantastic heaters, I don't know what Honda's done to ruin their heaters). It is also bad for road noise, it is difficult to hear passengers because of all the road noise on a highway!

I bought a 2013 VW CC Sport from them. I am from Binghamton, NY & this car was located at their showroom in Hartford, CT. I saw this car?s listing online and immediately liked it but wanted to test drive the vehicle before putting down my money. I had arranged for my own finance so needed the purchase order for this vehicle. They agreed to give me the purchase order if I put a refundable deposit of $500 on my credit card. I agreed to that. So I put my paper work in order and drove down with a friend on Saturday to their showroom. The condition of the vehicle was good just like I had imagined from the pictures. I took a test drive. The gentleman who was with us on the deal was knowledgeable & helpful. I noticed that above the front passenger headliner there was some black smear. I pointed out this to the salesman & he took care of it immediately. Also the engine bay & the underside of the vehicle looked dirty as if it was not washed so they gave the car a complete rewash before I left. I was unclear on how I would be able to register a CT dealer plate vehicle in NY State. I was told that I would be getting NY plates which I did. Only place where the dealer needs to improve is communication. I had no clue what was going on with my registration & upon calling/emailing I just got the answer that ?A third party company is taking care of it?. This is my first car in this country and it should not be assumed by dealer that everyone knows the process of buying a car over here. It is nice to maintain some transparency during paper work as I am paying for that service as well. Now I got the plates from DMW NY however I never got the title for my car. Upon asking the dealer, they say they mailed the title directly to my finance company and it?s normal. Here?s the thing, my friend got his car a week later mine, went through the same finance company as mine and he got his title from the dealer (different car dealer). He just made sure he added the finance company name as a lien holder on his car?s title & mailed a copy for their record.

I bought a 2022 Taos and drove it for 3 1/2 years. I liked the car so much that I bought a 2025 Taos. My wife is now driving the 2022 and I am driving the 2025. Both cars are pure joy to sit in and to drive. The interior and legroom are spacious. The only negatives are the VW does not offer a power, passenger seat and a power hatch closer. Other than that, it is the perfect vehicle for us.

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

Very comfortable drive and ride, has all the top shelf features for comfort, technology, safety . Sturdy buttons, interior materials are high class. Can take 89/91 grade gasoline. City drive is 25mpg, highway is upto 32mpg. oil change intervals is 10000mile . Seats in the back recline by adjustment, making it comfortable in long drives. Recently had a 14hour highway drive- was feeling refreshed even at the end of the day. The highway drive at night was not fatiguing to the eyes, likely because the glass quality must be really good compared to other brands. Wish they had a hybrid version to get better mpg or even better, a plug in hybrid version would be welcome for the future. The trunk space is small and can fit only one international size suitcase.

I bought a used Mercedes Benz E350 from them and the buying process was smooth, professional and painless. Alex and Joe were great to work with and I'd recommend them hightly. Thx

Purchased new Taos SE AWD end of April. Only have about 1,700 miles on it so far but I am very impressed. Fit and finish are great; rides smoothly and quietly. Many features on the vehicle for the money. 8 speed trans is seamless in its operation. Engine idles so quietly that my wife asked me why I had shut off engine when it was idling in a parking spot. Only concern (and it’s a very minor one) is need for more horsepower. I know that the’25 Taos has 17 more horsepower than the’22-‘24 models, but vehicle still feels like it needs more on inclines with four people in the car and when driving into high winds. But that is the only concern; made a great decision when I bought this car.

We got awesome treatment and a good deal from this place. My salesman, Jonathan Testa was fantastic, honest and accommodating. The Toyota brand itself is an excellent, reliable car to begin with and the salesman I worked with could not be more pleasant and reasonable.

This is our third MINI. We have a 2008 Cooper and a 2013 Countryman. It's become an addiction. Usually, by the time we pay off a vehicle we want to replace it. Not with MINI. We love ours and the 2016 Countryman is no exception. It's larger than the 2013, but it's still familiar. I'm the shortest at 5'9". Hubby is just under 6' and our son is 6'2". We all feel like the MINI's were designed for tall people. We refer to them as TARDISes because they are bigger on the inside. Smooth ride. Comfortable handling. Safe. Extremely reliable. Stylish. Would highly recommend.

Darryl Wilson has sold me cars over the past several years. I went in looking for a used vehicle with low mileage. The vehicle I wanted was just sold. He showed me the same car but it was a new 2021 Jeep Renegade Trailhawk, for just about the same price. I looked at the vehicle on Wednesday and purchased the vehicle that Saturday July 31, 2021. I am very happy with the attention given, his professionalism, and he is very courteous. I have recommended my friends and family to buy a car from Darryl. Richard and Katreen Shaver

Hello, my review is positive. I'm happy with my jeep compass limited. Stylish body design. I, like having fuel efficiency mileage. Pretty good performance and awd suspension. Comfortable heated seats. Plenty of cargo area for my items. Very cool ride, reliable fun to drive.

Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

ISSUE WITH SUNROOF CLOSING, NEW ONE PUT IN SAME PROBLEM. IN COLD WEATHER SEVERAL DOORS WOULD NOT LOCK AT ALL. AT FIRST I THOUGHT THEY WERE FROZEN THE DEALERSHIP IS STILL NOT SURE WHY THIS HAPPENED. I WAS UNABLE TO DRIVE IT WHEN THIS OCCURRED. JUST HAD THE IGNITION REPLACED - CAR WOULD NOT SHUT OFF. I REALLY LOVED THIS CAR THE SUNROOF IS HUGE, MY FIRST NEW CAR, IT IS A LITTLE SMALL IN THE BACK SEAT FOR PASSENGERS BUT NICE, I LOVE HAVING A HATCH AND NO TRUNK TO MOVE THINGS IF I WANT. I HAVE ALWAYS WANTED A JEEP AND I ABSOLUTELY LOVE THE 4 WHEEL DRIVE AND OPEN FEEL OF THIS CAR. IT DOES VERY WELL ON THE HIGHWAY. THE REAL ISSUE I AM HAVING IS WITH CASTLE JEEP/ RAM IN NAPERVILLE,ILLINOIS COVRING THESE ISSUES WITH MY 100,000 MI WARRANTY.

It was a very helpful telephone inquiry. The salesman answered all of my questions pertaining to the many photos of vehicle.

Great all around car, no reliability issues. Fun to drive and is big enough to comfortably seat 5. I have really enjoyed this new car.

I chose Liberty Honda after doing research and tons of test driving at multiple dealerships. They won out because I decided on a Honda and I had such a good experience test driving there. Lori was so helpful, NOT pushy and overall really great to work with. Lori understood I wanted to take my time, do my research and wait until I found the RIGHT car. I had a HORRIBLE experience at Middletown Nissan the week before because they took my car keys to value my trade and then were CRAZY pushy and more or less demanded I buy from them right then and there and didn't give me back my keys so I couldn't leave--I finally told them I refused to be pushed into buying a car and would ABSOLUTELY NOT be purchasing that evening, so they finally relented. Once I picked a car the rest was easy...Liberty got me GREAT financing (I was shocked because I knew my credit score!) and gave me a fair price on my trade. Plus the car price wasn't inflated so I didn't have to play around for hours "haggling" Being a single woman can be tough when it comes to car shopping because sales people tend to be very pushy and that's NOT how I roll! The whole experience was easy and painless- Thank you SO MUCH to Lori because I LOVE LOVE LOVE my car!

I have owned my HR-V for about a month. Did have to tint my windows was no big deal. I think it had great power has alot on get up and go. Just the right size for me. Still learning what all the buttons do. Overall I am very pleased. First Honda owned.

I decided on Honda Civic Coupe. I had spoken to Stephanie and I told her that I wanted her to help with the style and purchase of the auto. This was a simple process and I am very happy with the Sport in Rallye Red. She is very professional as I also found everyone at Liberty Honda to be.

Love the car....I have 2 concerns. First, the driver's seat is not comfortable (this is my wife's car) ....the other seats are fine. This is weird. We have the all wheeled drive version. It loves gasoline !!! My Toyota Corolla gets 38-40 mpg with a smaller but peppier engine. This HR-V Gets between 25-28.....not sure why. HOWEVER. This car drives like a dream... VERY SMOOTH. Love the car !!!

My wife and I recently purchased a used car for our son from Liberty Honda. After we bought the car, we discovered that the radio and Bluetooth did not work. We contacted the dealership and they were amazing at helping us get the problem fixed. They assured us that they would cover the cost of the repair and they were good to their word. While they couldn’t repair it themselves, once we submitted the bill, they paid it immediately. Amazing customer service and most importantly, they showed integrity and stood behind the car that they sold us.

Being my second HR-V, this is by far the best upgrade. and I had an amazing sales person JP Parham I recommend him to all my friends he’s very professional and patient

100000000% HIGHLY RECOMMEND LIBERTY HONDA!!!!!!! I can’t speak highly enough about this amazing caring group of people that helped me and my daughter with her Honda. Anthony, Carl and Joe were so caring, making sure my daughters car is fixed and safe for her to drive. The care and concern for my daughter safety was of the utmost importance to me….. but was even so important to the guys that helped us. They cared about my daughter as if she was one of their own daughters!!! So sweet and kindhearted. I am so grateful to have had such an amazing group of guys to help us. Unfortunately, as a woman- I am constantly ripped off on car repairs and it’s so frustrating…. I know in my heart that Liberty Honda cares and would never rip me off or take advantage of our unfortunate situation, needing car repair. I definitely 10000000% HIGHLY HIGHLY RECOMMEND LIBERTY HONDA and I will never go anywhere else for repairs… Thank you to Anthony, Carl and Joe for the amazing service and help you provided to me and for my daughter. You guys are a total blessing !!! Amen!

After 3 years, I was able to upgrade from the 2022 to the 2025 HR-V. This is all thanks to the amazing salesman Manny at DCH Paramus. I left as happy as can be knowing that I had a smooth transition from my old to my newest car along with the best customer service!

Justin was very responsive; test drive was very good, waiting now to complet the deal

Totally satisfied with my new ride. I am so happy to own a bran new SUV. I have worked very hard to acquire this Audi Q3 Comfortable ride‼️ My daughter Dejah pick out this ride for me. A special thank you to Justin Yattey, the sale representative who humbly guided me.

My service advisor, Zach was helpful as always. Once again, he provided me with important information regarding the car’s needs and was attentive to my questions.

Our 2022 Taos is almost 2 years old with about 21K mileage. Very satisfied with our car. For the price point (25K) it provides good handling, a comfortable ride and great interior space for a subcompact SUV. The gas mileage is amazing at over 40 MPG on the highway and about 30 MPG tooling around town. Couldn't be happier!