December 3, 2018
Just wanted to express my thanks to Brett and Don, although I am not longer the proud owner of an Audi, as I have been since 1997, Brett has always been there in a pinch. In the end Brett's recommendation of Don Bragg to help us out of a situation couldn't have been more spot on. Just as it has always been at Audi of San Diego, Don treated us with kindness and consideration. Although I certainly miss my A6, the wife is happy and I avoided a 12 thousand dollar fix in the process. I do think Audi needs to look at this manufacturing and repair situation a bit deeper, when consider the cars of the world and the average cost to fix a timing issue, 12k is insane! Regardless I will always appreciate Brett for the kind and generous help and Don for closing up a less than happy situation with professionalism and compassion. Wife's happy, I'm good:-) Thanks for everything guys!