I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I was expecting high pressure to purchase a new car. The Sales Representative, Answered all the questions
I had prepared before going to the Dealership, without any rush, sale pitch, or pressure in purchasing. He
was very helpful in explaining, each package that was on the various Prius models. We felt he was truly outstanding. We are happy with our purchase.
Very accommodating sales person (Johnny T). He understands our situation as a first-time buyer with a low score trying to build up one through this car purchase. He sees our need and got me the car that i want. Wow! Thanks Johnny!
needed a car to get me from A to B and they had it
by CDHimmel from San Francisco, CA
February 15, 2017
I needed a car that would get me from A to B to keep in the city of SF and they had exactly that. They were friendly, real, no pressure, prompt, easy going, etc.
It may have been the type of car I was looking for (a very cheap one that was not their normal car), but the whole process went really smoothly.
I really appreciate Cars.com introducing me to them, and then for their customer service to get me set up with exactly what I needed.
My sales person ( Athena ) was extremely pleasant and helpful to deal with. Her professionalism at Fremont Mazda is an asset to your dealership! I will come back in the future when I need to purchase another vehicle....
Look around first so you understand that their prices can't be haggled but it is worth it. I couldn't find a single car within $1K of their price. And the quality of the car was outstanding. Easy. Great kid's corner keeps them occupied too. No pressure sales is a beautiful thing.
We recently purchased a used car and everyone was very helpful in the approval process. We did have to inconveniently come back a couple times for paperwork but as long as they kept us in good communication, which they did, everything was fine. Pasha sold us the car and Zack helped us finance it. They were both great.
Adam Raines was a friendly and knowledgeable sales person. He helped me learn about the car I was interested and wasn't pushy. All of my special requests were fulfilled without any issues. Overall I had great experience and felt that I got a fair price.
Our experience at Boardwalk Chevrolet last month was exceptional. I walked in knowing the model I was interested in, but none were in stock. Within moments, Ben found the exact car I wanted at another dealership and made a trade so that the car I wanted would be available the following day. Ian made the trip and took good care of it along the way. When it came time to complete the paperwork, Ian was efficient, thorough, and made the process as painless and hassle-free as possible. A tiny ding in the door was taken care of quickly and was done well. They have a friendly, responsive, and capable team at Boardwalk Chevrolet. I am a completely satisfied customer and will return when I'm in the market for another Chevrolet vehicle.
Exceptional Customer Service, thank you toyota 101
by ROGELIO.ANGEL from DealerRater.com
December 4, 2018
So ive purchases from this dealer before but the team here in my experience these few times throughout the years although different people have definitely never been pushy, they took thier time to explain, we reviewed the numbers, everything checked out and they gave me a very good deal at the end of the day, so again thank you and I will buy from here again
Took my 4RUNNER in for the 15k mile service. Took a few minutes to be acknowledged by employees but whe they did they were polite and it was an easy drop off. They even washed it before I picked it up.
I just got my second lease from this dealer, they are by far the best in the bay... No hidden agenda. Professional and personable. I will not be going anywhere else ever!
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