We bought our 5th or 6th vehicle from HOF and had a pretty good experience. It is always a challenge to meet on price but that seems to happen at all dealerships. Our salesperson was kind enough to bring the final paperwork to our home since we were unable to get to the dealership during their regular hours. (We live 2 miles from them.) If you need a vehicle ask for Raj- he delivers old style customer service like courtesy phone calls and he always follows up on email.
The employees are awesome! They worked out a price for me in the car I REALLY REALLY wanted, and that alone made me feel a lot more comfortable. I was actually praying that they were not going to tell me, "Sorry, we can't give you a better price but, we can put you in a different car." No one wants to hear that, especially if you have your heart and mind made up on specific one. The sales professional that helped me went out of his way to get me the car and knew a lot about the car I was buying. Thanks for making it fun and easy to buy a car.
Art Sanchez did a wonderful job, found the right vehicle...got the job done. Titus-Will had a good selection to look through....easy to pick which features were most interesting....thanks to all at T-W Toyota!!
I originally started discussing a new Tacoma with Tae Lee via email. He was a breeze to deal with and was quick to respond. When I showed up to test drive the truck I was treated with respect and taken care of right away. I ended up driving it home that day! They gave me a GREAT deal (truly) on the Tacoma and I couldn’t be more satisfied. 5 stars for sure!!
Sales staff very friendly and knowledgeable about the vehicle we were looking at. Took car for extended test drive, was very happy with salesmen and drive. Decided to purchse vehicle... Buying process went very smooth and extremely satisfied with the process and the purchase...... Kind.courteous.knowledgeable.efficient. highly recommend dealership for future purchases....
Looking to replace my '09 Venza. Tough decision about the Venza I looked at but finally concluded I could not do without a tow package and final evaluation I also want a V6. The salesman, don't have his name, but he was very patient. V6, tow package and ivory/tan interior an absolute. Thanks, Bill
After experiencing several "not so good" experiences with auto dealerships on our side of the water, we made the trip to Edmonds and had the best car buying experience we have had. This is our first Toyota and we are thrilled. Adam, our salesperson was awesome. He explained everything about the car and physically showed us everything. He was not pushy and very honest. The "back and forth" was professional, we were honest with him (we had a very strict budget number) he was honest with us. Adam's manager, Peter, was involved in the process and was great to work with. Peter made it right when there was mistake between what he had written down on the agreement and what came up in the financing. I can't say enough positives about the whole experience. I highly recommend Magic Toyota, Adam, Peter and their team! Well done, and we will be back!
My Advisor, RIZ gave me Superior customer service on Saturday December 1, 2018. He informed me that at my next oil change that I will probably need to have my front brakes replaced. I was glad that he gave me heads up , so that I could plan in advance for it. RIZ was very knowledgeable, courtesy, kind, and very considerate. Thanks so much!
I have been looking for a car for about a year. There have been a few in my area ( Lakewood), but they didn't pan-out. I responded to an ad by Magic Toyota, but realized that, that was just too far to go. I just need to be patient and the right car will come along.
Mr. Hosford was amazing!!! He was patient and had to deal with me coming back 4 times. He made sure we were informed in all the steps of buying the Tundra, and we couldn't be happier. If you visit Michaels Toyota of Bellevue make sure you ask for Eric Hosford, you won't regret it.
Quick and responsive crew that cared for my needs and wanted to help with I nice atmosphere to relax while work was being conducted.
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