My wife and I were referred to Michelle Abele, at Ted Russell Ford Lincoln, by a friend who said she was terrific to deal with. Our friend was correct, Michelle was a dream. She is very friendly and she didn't get pushy at all. Definitely not the typical obnoxious salesperson. She was very HELPFUL! She found just the car we want and we signed all the paperwork. Everything went great. I rate Michelle Abele and Ted Russell Ford Lincoln 5 STARS!!! You need to ask for Michelle when you get to the dealership. You and your wallet will be glad you did!

Best reliable car around Toyota Highlander 2019. Great all road trips. Spaces and plenty of room for everyone. Bars inside seat for car seats to connect to keep baby safe. I have bought 3 Highlanders and loved everyone.

John Brooks did a great job finding us the car we wanted. Highly recommended

My highlander has 87,000 miles and is good as new. Never had any mechanical issues. Just had it detailed and it looks like new. Still has original brakes which have some miles remaining!

Cody was my salesperson. He did a great job very knowledgeable and not pushy. I will be a return customer. The purchase process was smooth and I had a great experience.

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

My husband and I had an excellent experience at Harper Audi working with our sales associate, Dustin, in the selection and purchase of a leased car. Dustin was knowledgeable, attentive to our preferences, professional and yet personable as were the sales and business managers. Moreover, our sales associate was quite efficient in effectively demonstrating the operation of the vehicle and its advanced technology.

It’s been a very reliable car the past 7 years. No issues mechanically speaking. Body style is great Mine has no safety warning features. My dislikes are the huge side mirrors and window frame. I’m 5’1” and they are a huge blind spot issue for me. Even my 5’10” son has issues. You cannot see the curb on a curve and you have to be extra careful to watch for pedestrians at thr crosswalks. And the nav screen/system and back up camera are USELESS during a sunny afternoon. The angle they installed it and without something to shade it makes it impossible to use. Actually dangerous at times. The only other thing is the road noise. It’s not terrible but next car I’m going for will be a quiet ride.

Chloe Reis provided exceptional, dedicated service for my 2020 Rav4. I trust Toyota of Knoxville to provide the parts and service my new hybrid needs. And I know that Chloe will insure the job is properly completed.

We purchased a 2021 Toyota Highlander Limited in April of 2021. We absolutely love this car! The convenience features and comfort are the best we have experienced, and the interior design and quality is the best in the class. The upgraded 12.3" screen is worth the extra money, as the text is clear and precise, and the surround view monitor is incredibly useful for parking in tight spaces. We have friends with a comparable Explorer Limited, and the interior quality is far below that of our Highlander, and the ride quality with the 4-cylinder is jerky and noisy. However, even though we have had no mechanical issues, we have had issues with wind noise and a leaking AC unit into the car, both of which were fixed by the dealer for free due to warranty. Other than those minor hiccups, we love our Highlander!

We drove from out of state to shop for a used vehicle. The vehicle was super clean and they described it well beforehand so I didn’t waste a trip.

All-round is a very comfortable and reliable car which is good for commute, transportation and having fun with ur family with space for cargo and people

Without a doubt...the best car buying experience I have ever had. Rocky was extremely easy to deal with and help us get the car we wanted. Financing was a breeze and we never felt anything less than that we were their most important customer. Highly recommend!!

I got a used Highlander from IDEAL half an year ago, it fits its description as a family utility vehicle. Especially when starting and driving at low speed, the electric drive is very fast, no sound, has a big difference from the traditional gasoline car. When the speed is over more than 80, it has a big noise, rapid acceleration of the engine vomit roar, mixed common disease, comfort level is general. Driving downtown really saves fuel. Especially the traffic jams, not to mention the highway, which is better for downtown. It would be nice if most pure urban transportation had a need for space. If there is a plug-in hybrid version worth recommending.

My Sales rep was very attentive and pleasant his name is ANDY I would recommend his services to all, he made the purchase experiences of the truck I purchased in December and last week the most recent my daughters vehicle.It made both times the best experience I've ever had in the purchase in my life experiences of buying a vehicle from a dealership I differently recommend making your next purchase at Mini of Knoxville I would ask for ANDY his the best!!!!!!!!!

We purchased our 2020 Highlander in November of 2020. It is the XLE trim line and traded in our 2015 ML 350 Mercedes. Couldn't be happier with the choice as it is comparable to the Mercedes. Gas milage is in city averaging 25 mpg and highway reach as high as 34.1 mpg. This is all on regular as opposed to premium on the Mercedes. Car rides beautifully on the road although the Bridgestone tires cause some outside road noise. When the tires are worn, will switch over to a softer tire to lessen the road noise, The car is a keeper and truly enjoy all aspects of it. Would recommend to anyone who wants a top notch vehicle.

excellent response and ordered a car from nashville location good selection , no pressure and answered all our questions would recommend this location to a friend or relative

I own 2003 Toyota 4 runner before after almost 20 years switch to the Highlander. Ride is hard, seats are not that comfortable. I should have got another 4runner. Mpg not that grt.

I used to own the Infiniti QX60 and loved it in every way. Had to get rid of it because of the famous transmission cvt problems so I got a Toyota. Aside from the interior which is not super sophisticated as the Infiniti, Toyota is a very reliable car. I know engine will always start and the car will always perform. Very comfortable and mileage is great for a V6! Toyota is the best! Everybody else is just an mature.

This is my second Highlander. The first was a 2008 model and still in the family running great. This model has also served me well. I have 75,000 miles on it. I bought new tires at 60,000 and just had the battery replaced 3 weeks ago. The car runs great!

Smooth ride with tons of safety features Great gas mileage Roomy Only dislike is no Apple car play. Will buy another in future 5 stars

After searching high and low for a great truck for a reasonable price, I found a 2008 GMC Sierra Denali at this place called Know Drives. It had 146k miles, but was in really great shape. The dealers at Knox Drives were very laid back and totally made the buying experience wonderful. It was well worth the 3.5hour drive from Atlanta and I strongly suggest that anyone searching for the best vehicle for the best cost from the coolest sales people, please take a trip to Knox Drive in Knoxville, TN before your final purchase choice. Ask for Justin, he's very accessible and easy to work with. The financing process was equally high ranking (SouthEast Credit Union) ! I hope this review helps ! I'm not the type to leave feedback, but this experience is worth sharing.

Toyota Highlander, Limited Platinum is gorgeous, materials, like Lexus. They did not cheap out like other car brands. Love the reliability, design, features, interior, is luxurious looking without the crazy price tag. This is the way to go, especially if you want a reliable, resale, dependable, value for the money, vehicle for the family. If your starting a family, this is the way to go. Would buy again!!!!

I wouldn't buy anywhere else. Everyone is friendly and treats you like family! My 2nd vehicle from here and will be my go to dealer for any and everything.

My mother recently rented this car for a family vacation to West Virginia and it was amazing! Excellent mileage for an SUV its size. Great performance. Tons of safety features (which is a VERY GOOD thing). Beautiful acceleration. The only problem we had was with the fact that the car will adjust the speed depending on the cars around it (or something like that), but it only happened when cruise control was on. It was overall a very nice car and we are actually planning on purchasing one soon.

My son needed a car to get back and forth to school.I really don't like sales people but Connor did a great job on getting conrad what he needed in his price range.we were very pleased.

I leased a 2021 hybrid XLE. I had no idea the mileage would be insane for a vehicle this size. 37 to 40 mpg. I didn’t believe it either. I have saved two pmts maybe 3 in one year over the 2019 standard engine. Car drives great and many safety features make a completely reliable auto for my family. I will be getting another one when this lease is up I have no doubt. If you room for all your you won’t be disappointed.

I walked in and was immediately greeted by Kenny Buckner. I explained to him I was looking to see what I could finance before even thinking about a vehicle purchase. Unlike other Dealerships, I was treated extremely well. Lonnie Stooksbury (the Finance Manager) immediately took the time to get my financials in order and was quick about it. I could afford way more than I thought. Overall the people here are amazing. I will be a repeat customer and I recommend you come if you haven't. Here at Fox I was treated like an individual and not a target. I can't thank these guys enough!

Purchased 2021 Limited in August and have been very pleased with the safety features, especially the front and rear sensors. I hear 2022 trim levels XLE and higher have the passenger power height adjustment, finally! This the biggest issue I have with my Highlander. I also think the front seats could be a little longer to support legs better! They used to have this in the 2nd generation. Otherwise I like my vehicle a lot. 7,800 miles so far!

Best dealership I've ever been to and trust me when I say I'll be back! So many dealerships treat you like a $ and don't care about you as a person. It's special at Fox. Everyone is genuine, no one plays games, they talk to you like a friend, and they don't degrade women like other places! They are patient and loving, their communication is amazing, and their service is outstanding. Matt was our salesman and I couldn't praise his service higher! Kim and Ryan helped us in finance and they were incredible too. It's like you've been friends forever with these strangers. We absolutely loved our experience in this crazy market.

Has a good ride, handles well, good fuel economy for the size and weight of the vehicle. Transaxle was replaced by dealer in June 2021 with no hassle.

Replaced my 2020 Leased TOYOTA HIGHLANDER (6cyl) with a 2023 version (4cyl Turbo). I only have it one day, but am very happy. I personally exude and appreciate both Loyalty and Quality in my business dealings and in my business relationships, and that's exactly why I just purchased my 3rd automobile from the folks that own, and run WESTBURY TOYOTA. There's a myriad of reasons why WESTBURY TOYOTA is consistently rated the #1 TOYOTA Dealership and Service Center in The Tri-State Area. They routinely provide: - Fairly priced deals that normally beat the competition. - A large inventory to choose from. - Terrific Financing options and interest rates. - Stellar, Knowledgeable, well-trained Managers; Salespeople; Finance Department Staff; Service Personnel and Support Staff. A Service Department comprised of astutely competent, thorough, well-trained Managers, Technicians/Mechanics and Service Advisors. I not only trust these guys with my life, but with the lives of my family members, and those of my clients and friends that ride with me. Drop-in to WESTBURY TOYOTA, see the Financing & Leasing Manager, Luis Bono, "The Consummate Deal-Maker". Ask Luis to introduce you to Certified Sales Consultant, Cristian Reyes. You'll be glad you did, because Cristian handles everything related to your Sale or Lease, and then some, to bring about a most pleasurable, successful conclusion!!! Last, but not least, see Alex, the expert Finance Manager....a great guy and fun to deal with. Please mention to these wonderful folks at WESTBURY TOYOTA that P. J. sent you. I sure hope that you'll enjoy your new car and your great deal at WESTBURY TOYOTA, as much as I always have!!! God bless.... I’ll get back to you, with true SUV review, after my traditional new car maiden voyage on The Taconic State Parkway to Hunter Mountain. It’s New York’s version of World famous U. S. 1, that runs along California’s Pacific Coastline (PCH)….

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

the car meets all my needs except the rear seat room is very difficult to get to plenty of storage room. great safety features. good gas mileage.