Used Toyota Highlander for Sale in Ames, IA

We just purchased our second new Toyota vehicle from Wilson Toyota in Ames. We purchased a Toyota Venza in 2013. That purchase experience went smoothly, and we have been very satisfied with the car. Wilson Toyota has handled all service for our Venza, and we have been highly satisfied with their customer service. Our positive experience brought us back to Wilson Toyota for our most recent purchase of a 2018 Highlander Hybrid. We spent a considerable amount of time with our sales rep, Jacob Harmelink, exploring vehicle features of both the RAV4 and the Highlander before settling on the Highlander Hybrid. Because Wilson Toyota didn't have a vehicle on the lot that had the specific features we preferred, Jacob arranged to get our vehicle from another dealer. In the end, we got the vehicle we wanted. Finalizing the purchase went very smoothly. Thus, we've had another positive purchase experience with Wilson Toyota.

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

My background is with higher-end retail sales, unfortunately, I loathe shopping for a new vehicle. I am not exactly a "dream customer". Fortunately, Dan Holz, was very responsive to my myriad of tech questions and applied the appropriate nudges to keep this deal going forward. I was impressed with the dealership's flexibility and an amicable purchase price was decided upon. Despite being 156 miles away, Dan at Wilson Toyota, will be my first call regarding any future purchases. The child's letter adorning his office wall was pure gold and this old sales rep even learned a few things. Thank you Dan, and Wilson for the new truck. Karl

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

Brad is very helpful! Such a nice guy! He will do ANYTHING he can to get you what you are looking for! He is willing to go above and beyond(which is an understatement) for his customers and takes very good care of them! HIGHLY recommend him to anyone looking for a new vehicle! He is not just about making a sale like some, but he is truly passionate about every aspect of your experience! He did everything he could to get my boyfriend and I into EXACTLY what we were looking for in our price range! He originally told us we could pick up the car Thursday or Friday but when he found out my birthday was Tuesday, he made sure he had our vehicle ready to go for us on Tuesday so we could pick it up for my birthday! That was awesome! He even put a big red bow on the hood of the vehicle and rolled out the red carpet for us! Overall was a GREAT experience and HIGHLY recommend him to anyone in the market for a new vehicle!

Very smooth ride and holds my family of 6 nicely. The model is basic, but the standard features are nice. My whole family enjoys the leg room.

Wow! Usually when looking for a car I dread the idea of working with dealers based on past experience with other businesses. I had narrowed it down to wanting a Prius because my friends rave about them and I wanted a car that was reliable, and after an unfortunate collision with a deer that totalled my last car, that I would be safe in. Right off the bat, Brad is really nice and welcoming and listens to what you want in a car. He's very honest about comparing vehicles in your price range. He also showed us all the features on the car while testing it out, but he did it in a manner that shows he's really interested in the cars and showing people all the features of the cars they are trying out to get a feel for all the situations when we will likely be driving as opposed to trying to sell you hard on the car. I loved the car so it was an easy decision for me, but based on my interaction with him, I get the feeling he is very interested in getting people in the right car for them. My mom was with me, and she decided she wanted a car too. My mom described a handful of things she liked, as far as features, interiors, etc. and he literally picked the perfect car for her right off the bat. It was so perfect, that when I sat down in the back seat for her test drive after returning my rental, I said "wow, this would be the car for you." Another great thing, after the sale is made he makes sure to check in with you and tell you where everything is at on getting through the back office to get you on the road in your car. There were just a couple of people in front of us to do the financial side of the deal, and he chatted with us and told us more features about the cars while we waited. Cannot recommend him enough. The next time I need a vehicle I will be back.

This car is just what we wanted, after test driving the other Brands this one just felt better all the way around and gets better mpg's than I had expected, we Love it.

We recently traded vehicles with Wilson of Ames Toyota. I can't say enough about how pleasant everyone we dealt with was in terms of friendliness, attention to detail and service. Brad was the most pleasant car salesman to work with - and very knowledgeable and thorough in his explanations. We've worked with Jack Taylor several times and we are always amazed at how he makes such a paperwork heavy process easy to take. We wanted a few extras on this vehicle and talked to Dan Wolf. We've been working with Dan for over 20 years now.

This is my 2nd Highlander. It is so easy and comfortable to drive. Third row is handy and plenty of room for 3 children. I'm thankful for the larger cargo space when 3rd row is up compared to 2009 model.

Ames was much larger than I expected. What I needed most to set-up my life in this new city was a car. To get a car, there were many many many things I had to take care of - including financing, social security, and drivers license. In the middle of days of overcoming jetlag from 14 hours of flying from my home country, I met Jacob at Wilson Toyota by chance. Though I was not ready for purchasing a car, he helped me get all the information I needed. In fact, I sincerely wanted to buy Honda cr-v for certain reasons since last year. However, I am now one of Rav-4 owners. It is no doubt that I changed my car in my bucket list absolutely thanks to the great supporter, rather than DEALER, Jacob. I appreciate this wonderful experience.

I was hesitant to give up the RAV-4 I had owned for several years because it was so easy to drive. But my wife and I found we needed a larger vehicle when we both retired as we wanted to start taking more and longer road trips. My wife and I both love the Highlander...everything about it. It has so many safety features that make us feel more comfortable when driving on freeways and also city streets. I love the increased leg room (I'm 6'4") so the seats fit my long legs better. The pearl white color is gorgeous, the overall design is really nice, and the reliability is excellent. We are so happy we purchased the Highlander...our road trips are a great experience in this vehicle.

Friendly, speedy service! Got right in with no wait at the Quick Lube Service. Complimentary car was always appreciated! Service employees take time to tell you what was done & answer any questions.

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

I liked that my car got in the bay right away at 8:30am on a Monday. The wait time was adequate for the oil change.

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

This service center is accommodative of customer needs. While they were unable to get my car in for two weeks while my engine was not running smoothly (the last time this happened, I had to replace my engine) they we're accommodative once the service was performed. There were recommendations to change parts which were contrary to what my primary other shop had indicated, such as: replacing rear shocks and bearings and replacing breaks. Although my brakes have approx 25% left and I plan on replacing them at the 70k mile mark (currently at 66k) the dealer insinuated that I should replace them immediately. After providing a realistic timeline, they agreed that the replacement was not necessary at this time, but should be done in the next 5-10k miles. Regarding the shocks, I had a vehicle inspection at 64k miles, and there was no indication that shocks were in need of repair. At 66k miles, they were apparently completely blown. This is confusing to me, as this drastic a change should not occur over 2k miles. Further, I have not experienced diminished ride quality or "clunking" sounds typical of blown shocks.

I needed a 7 passenger vehicle that was more reliable than my 2007 Chrysler Pacifica. I wanted everything that my pac had. This limited was it! It had Everything I wanted including a Navi system. Only thing I wish it had were parking sensors like my Lr2 has.( my lr2 doesn’t have a backup system 😞) Very reliable!! Had for two years and just replaced rear brakes & key fob battery. Luv keyless entry. Cant go wrong. The seats are not as comfortable as I would have liked( drove to Ohio, Virginia & Iowa) and it’s not as comfortable as my lr2) very Good buy especially here in the North East! No problems!

Overall, I would rate my experience as 4.5 stars, only falling short of 5 stars because of trade in value & purchase price of used car. To be fair here, my vehicle was 16 years old with over 190K miles and the used vehicle I bought was owned by a mechanic and in very good shape. I certainly don't feel ripped off, but spent more than I intended to. In regards to the service at the dealership, it was top notch, I emailed dealership to look at my preferred vehicle (2007 Infiniti G35X); and let them know the approximate time I would be there and, and the vehicle was already running to be warmed up for me by Alen (ideal in Midwest in February!) The vehicle drove great and is by far the most luxurious and most fun vehicle I have ever owned. After the test drive, we went through trade in and negotiations for buying car. The full process with Alen was professional and understanding of my expectations. We were able to find common ground and make the deal happen quickly. Follow through on service occurred next day as tire pressure light was on with air put in tires before with assumption light would go off after driving briefly as was cold day. Light didn't go off and dealership has stood behind sale for "as is warranty" car to fix the faulty tire pressure sensor as it was on during test drive and day of sale. I truly appreciate this respect and level of service as I had the complete opposite happen at another dealership with last vehicle having e-brake lock up day after sale with no assistance given whatsoever. I would certainly recommend not only Alen, but Acura of Johnston as a whole for anyone looking to buy/lease a quality new or used vehicle from a dealership with a keen sense of respect and professionalism for their clients.

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.

Allie was professional and friendly. I didn???t see Dave Merchant anywhere so I hope he???s OK. I was very glad to see dark roast K-cups added to your selection. I did receive a car wash code but when I drove around to the car wash both bays were blocked with orange cones. When I called from my car, the young man who answered didn???t seem to understand what I was trying to tell him. I don???t know if the car wash was broken or what but he did not seem at all interested in helping me find out. And for what it???s worth, discontinuing the Scion xB was the biggest mistake Toyota ever made. I love my Scion!😍

Really thought Toyota Highlander would be an excellent replacement for our 2011 Subaru Outback. Other than styling and 3rd row seating it fails on all levels. Not confidence inspiring in snow and ice. Annoying radar cruise. Odd unintuitive controls. Weak engine. If I'd have known Subaru was coming out with an SUV with a 3rd row we'd be happy still.

This was our first experience buying a Toyota. We were able to walk through the lot and into the main doors without being approached by a pushy sales person. We were directed to Dan Murray who was polite and easy to talk to. We told him what we were looking for (4Runner) and he was able to help us right away. He did not try to sell us any other type of vehicle and was able to find us the best options. Even though we were able to find a used 4Runner, Dan let us know of a great deal on a new 2018 4Runner that was available. He froze his buns off defrosting the vehicle before the test drive. He explained the different options and deals between the two vehicles and gave us time to make our decision. At no time did Dan try to influence our decision, which made it a great experience. We decided on the new 4Runner and Dan began the paperwork. Our new vehicle was cleaned (which we thought it was clean before but they made it look extremely nice) and brought to us. Staff walked us through the options on the vehicle and synced our phone. We noticed a small scratch on the door, but Dan jumped on it right away to have it fixed. Even though it could not be repaired right away, they set up a time to have it repaired at a later date. We are extremely pleased with the service we received and would recommend to our family and friends to go to Toyota of Des Moines.

this Big Suv makes me feel safer and I love all the safety features. I love the comfort of the Suv . This Highlander rates very high in Consumer Reports as a reliable, safe and a great SuV to buy and helped me consider it a potential buy which I did end up buying. Who could ask better than that.????

Erika was so personable, wonderful, and knowledgeable in answering any questions I had in regards to my new car in email/texts the few days before I came down from Minnesota to pick my car up! Also, both Jeff and Austin were really great in going over everything I needed to know in regards to my new Ford Taurus before I left the dealership!

No chance to rate properly as I was injured in accident that totaled my previous car so I'm not able to drive at this point but seems like a well made car

Good looking, easy to get in and out of. I love the easy opening back door for groceries and other items. Also gets great gas millage.

I did the entire negotiation for my 2014 BMW 550 through text messaging....it was simple and stress-free. Jim and I went back and forth a couple times before we reached an agreement on trade difference. That's how car buying is supposed to be!

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

Service department daw friendly and helpful. Jeremiah even showed me some settings on the console that I couldn’t figure out. He was super helpful.

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

Excellent service I had when looking for a used car. Joe was kind and considerate with my requests and even let me drive the car home so my dad could look at it as well. Tom's Auto went above and beyond to make it the best experience for a single mom on a limited budget. Thank you again for a great experience and look forward to doing more business with you!

Good looking car. Drives smooth. Roomy and comfortable inside. My teenage son has plenty of leg room in the back. Love the Bluetooth, 6 CD player, backup camera and steering wheel controls. Screen tells me how many miles I have left in the tank. Only complaint, back seat technically seats 3 ppl. They're bucket seats, not bench, and the middle seat is only wide enough to fit a small, skinny child.

I moved to Iowa and discovered that the only Infiniti dealership would be in Des Moines, about 120 miles from home. I contacted them to have my car serviced (scheduled maintenance) and they offered to pick-up the car at home and drop off a loaner. It takes a little bit more time than just walking in for service (one day for travel each way, plus the service), but it is a VERY good perk, as it is convenient and do not cost anything. All people that I dealt with were nice and everything went as expected. The only small downside is that the loaner is far from the same level from my car. However, this is something you can live with, considering the benefits.

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

Needed new bumper cover, windshield on my 2004 MINI. Made appointment at a convenient time, car was done a couple of days later. Work is well done - no wind whistles from the new windshield, seams at bumper cover line up perfectly and color is so close to perfect match for 13-year-old paint you can't tell it's newer. Price charged was reasonable.

It is a 7 seater which I need with a large family. We have grown children and they will fit in the third row. I love the dynamic cruise control and other safety features.

We used them for a car collision repair. Not only was their job of a great quality but they helped us coordinate everything with the insurance company including arranging for car rental pickup and drop off at their office. They called us with weekly updates as necessary. It was the most painless major car repair process I have ever been through. Thank you to Willis Auto for their excellent customer service and willingness to help.

Since my kids have grown-up, I had the need to replace my very reliable, comfortable Honda Odyssey with a more fun, family hauler SUV. Money was not a big concern, so I was shopping between 2017 Audi Q7, 2016 MB GL, 2016 Lexus GX, new Honda Pilot and new Toyota Highlander - ALL of them 7/8 seater. I know 3 of the cars are luxury but all of these cars are very close in price. Previously, I owned BMW X3, BMW 535xi and my latest BMW X5 which I sold last month and I am an enthusiastic driver. Even though I love BMW overall, the new BMW X7 was out of my reach at this point. I test drove all the cars and here is my honest opinion. Audi Q7 was great performance and fun to drive, but going in the 3rd row seat is cumbersome and my kids will not want to do it. Too many steps just to enter there - Audi do something about this? Can you not make it simpler? MB GL was nice with all features - but big, detached from road and dealer was not negotiating price. GX was a truck-like and didn't like the drive. After lot of research, videos and blogs - finally bought a brand-new 2018 Highlander AWD Limited. Absolutely love it!!! Great feature comfort, nice styling. I had dealer put running-boards and door moldings. It looks gorgeous! I would say looks are on par with my bimmer. Love the interior and the shelf is so useful. I have put 300 miles so far and it is comfortable. 3rd row access is fine and seating is comfortable. I am planning to keep the car for at least 5-6 years. I would highly recommend it to anyone!