Used Toyota Highlander for Sale in Brockton, MA

I been searching for a car for a month for two, and it hasn't been an easy process. Other dealerships were basically giving me the run around and playing the numbers game. I initially went to see Erik for a car that they had on sale. He was very attentive and well informed of the vehicle. After the test drive, we talked numbers. Unfortunately, I didn't agree with the number because I felt it was too high. Erik did try his best, in the end we couldn't reach an agreement. I was basically back at square one. A few days later, I received an email from Erik, this time he found a car that has not been on the market yet, and it had everything i wanted. He was able to reserve it for me to see it that night. Even though there was a storm coming in, he agreed to stay till 7 to wait for us. We saw the car, test drove it, loved it and sign that very night. Erik Thompson and Copeland has been nothing but outstanding in their customer satisfaction and by going above and beyond for me. I will definitely recommend anyone who is interested in a Toyota to go here!

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

From start to finish it was the best car buying experience of my life. The entire team at Copeland made it so easy...I couldn't buy a car from anyone else.

this Big Suv makes me feel safer and I love all the safety features. I love the comfort of the Suv . This Highlander rates very high in Consumer Reports as a reliable, safe and a great SuV to buy and helped me consider it a potential buy which I did end up buying. Who could ask better than that.????

My family has purchased all of our Toyota vehicles brand new from Copeland so we have history with this particular location. Make sure when you come here that you ask for Matthew Pierre to be your sales consultant! Matthew is the ideal car salesman because he isn't pushy ( like most salesman trying to make a sale), he makes sure that you are comfortable and are at ease, he is a great listener and makes it a priority to find exactly what you are looking for/what you want. He also makes sure that you know all the features and important facts about the car ( some facts that most salesman wouldn't even know or bother to tell you!). My family and I were extremely pleased with his customer service and honesty. We also had the pleasure of working with Michael Burden when it came down to the finances. Michael is also a hard worker who makes it his priority to get what the customer is asking for. He's very understanding and very accommodating. He lays out all the facts and makes sure you understand all the paperwork before your pen touches the dotted line. The only negative experience we had at this location (EVER) was with one of the Sales managers who was very misleading. He caused quite a bit of frustration and confusion by GUARANTEEING a car ( that they didn't even have in stock) at an exact price without checking in with finance department to make sure it was even possible. We spent 4 hours there ready to leave and discuss our other options since they didn't have the exact car we were looking for, but the sales manager refused to let us leave so he made a false promise just to make a sale. Seeing as how my family has been a loyal customer to this location for over 10+ years, we took his word for it and even shook on it. We signed the purchase of sale and of course no time was wasted in the money being taken. He told us the car would come in at a particular time ( no later) and it didn't...it came a week after!This sales manager mislead us with false information, but in the end everything was resolved and that is a HUGE THANKS to the EXTREMELY hard work of Michael Burden and AMAZING customer service of Matthew Pierre. They were so patient, professional, and kind every step of the way, its so unfortunate that they had to clean up the sales manager's mess. I'm just glad that we FINALLY got the exact car that we wanted at the price we could afford. I can't speak for everyone at this location but one thing for sure is that you can expect quality service and honesty from Matthew Pierre and Michael Burden. Come to Copeland to buy your car(s)!

No chance to rate properly as I was injured in accident that totaled my previous car so I'm not able to drive at this point but seems like a well made car

most practical sub for family. built with high quality interior, nice design, and toyota reliability. all-wheel drive v6 has excellent performance with good fuel efficiency (hybrid - most efficient in its class). atkinson cycle v6 has both efficiency and power (although this v6 is not true atkin). overall -excellent drive train!

Sunny did a great job showing the Camry and all of it's features. He was very knowledgeable about the product and took the time to take us for a test drive. Sunny is a personable salesman who was easy to deal with.

Really thought Toyota Highlander would be an excellent replacement for our 2011 Subaru Outback. Other than styling and 3rd row seating it fails on all levels. Not confidence inspiring in snow and ice. Annoying radar cruise. Odd unintuitive controls. Weak engine. If I'd have known Subaru was coming out with an SUV with a 3rd row we'd be happy still.

Bought a new Sienna XLE at Toyota of Braintree on 4/13/17 - my experience from the first call made to get a quote, to the pick-up of the car 24 hours later was well beyond expectation. I had no prior knowledge about Toyota of Braintree, calling them and a number of other local dealers from an internet search of "Toyota Dealers MA". Edward Walsh (Internet Sales) was my first contact and he was terrific. Edward gave me an excellent quote, right to the point. I explained that it was important to me that I have an experienced sales person and Edward assured me he would make that happen. Edward's easy way and listening were absolutely a major reason I made an appointment to visit Toyota of Braintree. They also had a very competitive quote too. I drove by two Toyota dealers to go to Toyota of Braintree due to Edward being forthright and listening to what I was looking for - rather than just talking as I found with the other dealers. Upon arriving, a few hours after my initial call, Mark McElroy a Sales Manager met me at the front desk greeting me with "we've been expecting you and Manny Javier an experienced Sales Consultant is moving two XLE's around to the front". Mark then called Edward to meet with me in person. It was all very professional. Mark was just super, it was easy to tell he was going to make sure that this process went smoothly. After being introduced by Mark, Manny took over doing a fantastic job walking me through the Sienna and taking me out for test drives in each vehicle I was interested in looking at.. No rushing, wanted me to take my time, just a super experience. Manny could not have been nicer. After the test drives we got down to business and very professionally negotiated a price that I couldn't be happier with. Manny listened to my logic and understood, no BS just business. Mark the Sales Manager finalized our deal - it was as smooth as possible. The next person I had the pleasure of dealing with was Eric Francke who walked me through servicing the vehicle, explained the maintenance that came with the vehicle and set-up a future appointment based upon my guess of usage. Took all of ten minutes. Eric was really great. Manny then introduced me to Ian Merrill in the Finance or Business Dept. I let Ian know I was running late to pick-up my wife and he moved through the paperwork like lightning. Ian was very professional, knowledgeable and courteous. He offered me an extended warranty at a very good price and was understanding when I told him I needed a few days to think on it. I had only been at the dealer for a little over two hours and was back on my way out the door. I returned a couple hours later with a check and Ian had arranged all my insurance with my agent, letting me know that the van was being prepared for delivery to me the next day at noon. Really appreciate his efforts! The following morning Manny called me at 9:15AM to let me know everything was set. Upon arrival my wife and I were greeted like a long time customer -- a very, very nice feeling! Manny walked my wife through the van's operation, taking his time and repeatedly asking her if she had any questions, could not have been a better experience. Manny was just fantastic from beginning to end. Everyone, including the two receptionists (whom regrettably I did not get their names) made this buying process terrific. Without reservation I recommend Toyota of Braintree.

Drives like a truck, but meets the needs of my family! plenty of space for all the kids things plus more. Very comfy and classy!

My 85 year old mom and I went to buy her a new Toyota Corolla 2018. I lined up everything ahead of time on the internet: 1) Price of Toyota (down to the penny ; they call it the Out The Door Price). and 2) The range I could expect for my mom's trade in. One hears lots of stories how buying a car goes -many on the ugly side. Thus, I expected a battle. Nothing like that. There were brief moments, where we were not on the same page (I mean it ain't going to be heaven...though they actually have good food there you can buy while you are waiting and everyone is pretty friendly). But here's the thing in these situations: Everything hinges on what happens in those few moments of 'disconnect' and that is where this dealership and our awesome salesman, Alberto, rose to the occasion like Brady with 2 minutes on the clock and 80 yards to travel down the field. All I did was show my paper work I had done ahead of time before walking in and it was settled in less than 3 minutes in my favor every time. I just highlight the smaller part of our time at Boch when things where not perfect as that is what most of you readers want to know about: Do they come through for you? Can you manage the situation if you know how to structure it? Does it mean more for them for you to be happy and tell your friends than leave feeling ripped off? All big Y E S 'S. (yes) The other more mundane kitchen-work pieces certainly count too of how caring Albeto was for our needs and to my mother especially who for sure needed some extra time (eg., with aspects of the new car like getting used to computer integrative systems and so forth and in the whole buying process). He has a calm and a clearly authentic 'good guy' nature about him. I was relieved some even just initially in how he was walking us through the process (mom's walker included). There were no last second surprises when we did the meeting with the back-office money guy (who was friendly too). My mom was able to get the car she wanted, including the color inside and out they promised, for a very reasonable price and a 'good enough trade' in price on a pretty old and definitely beat up Toyota Corolla as well. Could we have pushed a little more on the trade? Maybe, but we were getting the best price of 3 other dealerships I had contacted, the only dealership that found the exact car we wanted (not just color but short length of time on the lot) and was not putting us through xxxx to do it : fair is fair. Lastly, and still wondering if I dreamt the next part...... When my mother said she found it a little stressful to come back with her new car for the inspection and some other paper work matters (needed cause we bought the car on a weekend), Alberto quickly volunteered to go to her condo complex in Newton and make all the final pieces happen, in a short time span, so she didn't have to worry about anything ........and...... he didn't want the 'last part' to be any kind of a smudge on her overall experience. I have rarely seen that level of customer service and dedication at 4 star hotels never mind car dealerships. So mom is happy driving around her new car. I got 'good son points' for getting her it and through the process. Do your part in this very real-life transaction (i.e. fairy tales don't exist), be vigilant each step of the way so you are able to correct any misunderstandings that come along, and Boch Toyota South in Norwood and Alberto can be very good for your pocket book and anxiety level. I shall hold my food critic review for the food stand there...... but while not appropriate for fine dining and special occasions ... :)...... it holds it own as well. (as does the awesome folk in the internet/call center department that set me up to win in such a major way) Superstar there and who should also get a huge award, this time for for patience, research, and good information to help an an anxious and highly questioning/inquisitive customer (me): ALEXUS ALDER

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

You asked for it! I went to McGee for my 24,000 mile service and the service team was incredible, as usual. While there, the service person Tim, who has been awesome for every service appointmentt, offered me an extended service agreement. I mentioned to him that I was considering moving to a new Rav 4 and he suggested a sales rep. I met with the sales representative who gave me a lot of time but made a ridiculously low offer on my vehicle in trade and never offered any further discounts since I was purchasing one of the 2028 models with the 2019 vehicles coming out soon. I didn???t negotiate with him and pretended I would give the offer serious consideration. I left the dealership and went to the nearby Subaru dealership where things were the exact opposite. They made a very reasonable offer on my Camry in trade and reduced the price of the new vehicle substantively if I was willing to purchase an on the lot 2018 vehicle. Later on the Toyota sales rep called to see if I was still interested and then, for the first time, offered to reduce the price of the 2018 car which I felt he should have done in the first place (especially since an incentive program had either just ended the previous day or was ending that day.). When I purchased my 2017 Toyota Camry at McGee, they were absolutely amazing and provided me with the best deal I could have ever asked for. Needless to say, I was disappointed and considered contacting the sales manager who was so helpful during my last purchase but opted not too. It just wasn???t worth the trouble. I have agreed to purchase the Subaru but will definitely miss the service folks at McGee. I have sent numerous friends to that dealership over the past two years.. Respectfully Dr. Joseph E. Arsenault Jr.

LS plus Trim: Plus: great comfort, beautiful, lots of room, locking glove compartment, auto trunk, front end collision prevention aid, auto high beams Minus: weird heater, heavy 2nd row, unnecessary unusable buttons meant for higher trims, terrible Navi app. No alarm available

This Is My Second Truck Purchased With AMER, Never Pushy, Never No HIDIN Cost, AMER Is There For You From The Beginning, And Even After The Sale. A Honest Guy Who Works With You On What Your Looking For And What You Can Afford. If It Wasn???t For (EMPLOYEES) Like This D.C.D. AUTOMOTIVE HOLDING GROUP, Aka BOCH Toyota Would Not exist It???s Hard Working Staff Like This That Go Through A Lot Of Daily Hoops To Make Sure The Customer Gets What They Want It???s Sales Personnel That Make This Dealership What It Is , And Continues To Keep It The Same STATUS As It Always Was If Your Not Buying From AMIR Your Not Getting The Service You Deserve D.C.D. AUTOMOTIVE HOLDING Aka BOCH Toyota Must (NEVER) Forget The Little Guy Thanks Again For My New TRD PRO Tacoma Many Years Of Friendship Ahead Sincerely, KEVIN McCarthy 💪🍀🍀🍀🍀🔨

This car drives like my MDX at 20k less CV ost. V6 engine has great acceleration Handles well on snow. Interior has the finished of a much more expensive car

I would like to bring to your attention the great experience I had at your dealership. The sales people were very friendly and knowledgeable about the different vehicles in both new and used stock. I never felt pressured while there but they were available to answer any questions I had. The facility was very clean and the restroom was exceptional. Thank your employees for a job well done.

This is my second HIghlander replacing a ten year old vehicle which was still running great and no problems. The vehicle rates well as a comfortable, reliable SUV and comes a number of safety features depending on the trim level, mine is the XLE. I thought I would point out a few negatives that may impact your buying decision. I would buy this vehicle again. Cons: - The entertainment system. Toyota does not have Android or Apple play, instead they have their useless Entune system. This is baffling and if you really need Aor A play, look elsewhere. Controls are too far from the driver and you must use the steering wheel to control the radio. Hopefully in the future, Toyota will perform a software download and add these features. The navigation system is lousy and you will want to use Google Maps or Waze on your phone. The voice command system is hit or miss, mostly miss. -Safety features. The rear cross traffic warning can sense a car coming from the side. It CANNOT sense pedestrians behind you or even a car directly behind you. I have no clue if the emergency braking works and if the system will sense a pedestrian or bicycle in front of you but I would not count on it. Even with these limitations, I would not buy another SUV or any car with the cross traffic alert and rear camera. Ergonomic driver problem - There is no place to rest your right arm and this is a problem on long trips. This is a surprising screw up. Other than that, very comfortable. I notice a huge difference in Toyota seats - the leather seats are much better and more supportive than the cloth seats which knocks you up to a higher trim level. We rejected the Rav 4 on the grounds of basic comfort. Extra warranty - if buying new, check with your auto insurance company to see if they offer a "mechanical breakdown policy" as they word it. I have Geico and it is dirt cheap. I never had to use it on my old Highlander!

It is a 7 seater which I need with a large family. We have grown children and they will fit in the third row. I love the dynamic cruise control and other safety features.

If you drive prudently, mileage is way better than expected. I am averaging 27-29 with city driving but using the engine off option at all traffic lights. I try to have any rabbit starts. The fit and finish of this car is typical Toyota quality, just like my past 6 Toyota. I purchased this after trading a Rav 4 so I could transport more people. It works!

My salesperson Ron Alexander and Carlos were very attentitive , informative and professional. ¿¿ I cannot wait to pick it up.

Very smooth ride and holds my family of 6 nicely. The model is basic, but the standard features are nice. My whole family enjoys the leg room.

Amy and Liz in the service department took great care of me and my car. A quick, accurate diagnosis and a day later, a new wheel bearing. Their prices were very reasonable and their customer service was equally satisfactory! Don’t hesitate to bring your car to Expressway.

Since my kids have grown-up, I had the need to replace my very reliable, comfortable Honda Odyssey with a more fun, family hauler SUV. Money was not a big concern, so I was shopping between 2017 Audi Q7, 2016 MB GL, 2016 Lexus GX, new Honda Pilot and new Toyota Highlander - ALL of them 7/8 seater. I know 3 of the cars are luxury but all of these cars are very close in price. Previously, I owned BMW X3, BMW 535xi and my latest BMW X5 which I sold last month and I am an enthusiastic driver. Even though I love BMW overall, the new BMW X7 was out of my reach at this point. I test drove all the cars and here is my honest opinion. Audi Q7 was great performance and fun to drive, but going in the 3rd row seat is cumbersome and my kids will not want to do it. Too many steps just to enter there - Audi do something about this? Can you not make it simpler? MB GL was nice with all features - but big, detached from road and dealer was not negotiating price. GX was a truck-like and didn't like the drive. After lot of research, videos and blogs - finally bought a brand-new 2018 Highlander AWD Limited. Absolutely love it!!! Great feature comfort, nice styling. I had dealer put running-boards and door moldings. It looks gorgeous! I would say looks are on par with my bimmer. Love the interior and the shelf is so useful. I have put 300 miles so far and it is comfortable. 3rd row access is fine and seating is comfortable. I am planning to keep the car for at least 5-6 years. I would highly recommend it to anyone!

I bring my 2012 Rav4 here for service. The service reps are always very friendly and helpful. This time they even offered to set me up in a quiet private area, as I was waiting on site for the service and taking several work calls, etc. This may sound like a joke but I'm 100% serious--my favorite part of service at Expressway is their little cafe. Their cooked to order food is always great! The facility is not the newest or fanciest, but it is bright with walls of windows and if you have to kill a couple of hours there, do it during lunch and try one of their lunch specials.

Love everthing about this vehicle,legroom,performance,style,comfort.A real value for your money and Toyota Care.Peterson sales person Brit Messmann was the greatest,really knows his product.One great experience!

I walked in to inquire about purchasing a new Avalon. I was very close to purchasing a new Subaru Outback. This was a sanity check because I was driving a 2006 Avalon at the time, liked it very much, and thought I'd check out a new Avalon before pulling the trigger on a new Outvack. I was assigned to Jose. He was extremely knowledgeable and professional. We spent a few hours together. He did not disparage the Outback, but did accentuate the positives of the Toyota brand and the Avalon model. He worked with his sales manager to get the price I told him I would purchase at. We made a deal. When my wife and I arrived a few days later for delivery, Jose was prepared, organized and thorough. I was fully informed in regard to all aspects of my new car.

Great car! Drives great. Looks good. So far meeting all my needs. Nice and quiet. Lots of room too. Very comfy to drive and we love all the room.

Audi Natick Service is as close to perfect as you can get.

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

I am a college student here in the area. My parents came from Ohio to help me buy my first car, and after our experience at Woburn Toyota, my family is going to be making the trip from Ohio to purchase all of our future cars! Our sales representative, Ernest Memminger, was patient and friendly, and he worked with us throughout the whole process. He was knowledgable and helped us find the right fit. I chose a 2017 Toyota Corolla SE, and I am very confident in my purchase. The service at Woburn Toyota was great throughout all stages of the buying process. Any dealership that can secure long-term customers from 600+ miles away must be doing something right!

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

I've just bought my 2015 Avalon Ltd.Hybrid from Woburn Toyota. In nearly 50 years of driving and having my cars ('69 Cougar, '73 Celica, '79 Supra, Cressida, '07 Avalon) serviced in several locations in Boston, I've never received anything like the quality customer service I've received from Woburn Toyota. From start to finish: from choosing the vehicle to driving it away, this is a dealership that I would recommend to all of my friends - without hesitation. I would like to thank Robin Duquette, Floor Manager, for greeting me and making sure that I met with the folks that I needed to. I Especially thank Nema Heshmatpour, Sales Consultant for his wonderful, welcoming and outgoing attitude and his professionalism in guiding me through the car-buying process and ensuring that I was conversant in the operation of the car before I finally drove away. Well done Nimo!! Thank you also to Hank Ung, Finance Manager, for making sure that all the "i's" were dotted and all the "t's" were crossed. Woburn Toyota is a stellar dealership!

Good looking, easy to get in and out of. I love the easy opening back door for groceries and other items. Also gets great gas millage.

I have been purchasing Toyota's @ Woburn Toyota since 1982, my last three transactions with Robert Fahey (since 2003). I love Robert's no nonsense way of doing business, he listens to what you are looking for and makes sound recommendations. I have never been pressured to purchase any add-on's, and the transactions have gone smoothly from start to delivery. I have recommended Robert to family and friends, and they were just as happy. Update - just picked up my new 2016 Camry XLE, so now I've completed 4 transactions with Robert. Once again, Robert was patient with me as I tested different vehicles, went over all the different lease costs associated with the cars I was considering. All said and done, I was delivered a top of a line car, plates, sticker and a full tank of gas. A satisfied customer!

This car is just what we wanted, after test driving the other Brands this one just felt better all the way around and gets better mpg's than I had expected, we Love it.