We were on our way to our daughter's in PA for Thanksgiving when the water pump & serpentine belt went on our 2500. Travis and the team at Whitten Brothers were FANTASTIC! They took care of the problem in record time & got us back on the road so we could enjoy the holiday with our family. Ten stars...oh heck no, these guys earned 12 out of 10 stars! I would recommend them in a heartbeat!
Best decision I’ve ever made
by Bernard from Exeter,RI
January 14, 2019
This car is comfortable to drive, gets great gas mileage, has all of the safety features I want , has enough room for my kids and all of their stuff all with 4 wheel drive.
My daughter was in need of a car. I had shopped at MW Auto before so decided to take a look at the inventory. Was quite pleased they had a vehicle under $5000. She took a test drive in the car and liked it. I gave them a call and we worked out all the details over the phone. She picked the car up 2 days later. Amazing!!! Where else could this happen?? Go see for yourself............
I like RAV4 limited owsam. Car I like everything
by Brian from Cambridge Ontario
January 9, 2019
Really good family car it has all the features that we need to make our life luxury plus previous owner installed Remot Startar i recommend everyone one to buy limited rav4
I tell you the truth these guys are legit. If you don't want to get ripped off, if you want a quality car and want to deal with people who actually keep their word in this day and age, Northbrook Auto is the place for you. I recently purchased a Ford Xscape 2008 from Northbrook after my Ford Taurus was totaled( which I also brought from NBA) When I decided on the Ford Escape, I asked if I could have it looked at by my mechanic they didn't bat a eye they answered yes (I am a woman who knows nothing about car's but how to drive them.) I Loved that; first because it let me know they had nothing to hide and secondly because they fixed want was found to be in disrepair at cost. (I have to mention that I had gone to another local used car dealership and asked for the same privilege and they declined to allow me to have a mechanic look the car over.) They didnt fixed ever little thing but the important things. I could go on and on about but I'll just end with Northbrook Auto is a Quality Used Car dealership.
by Susie from South St Paul, MN 55075-3451
January 12, 2019
The only flaw I find with this Rav4 is how the cargo area opens. Very inconvenient, opens to side instead of up. Still a good vehicle.
I have nothing but praise for this dealership and it's employees, which are all second to none. A couple of year ago I've purchased my first used vehicle at this dealership, not knowing WHAT to expect of a used vehicle, but gave it a shot as I gifted my Camry to my daughter to use at college. The vehicle inspection on this vehicle was so thorough, that in all my years driving the Tuscon I had not a single days of trouble with it. My only expense was filling up with gas, the annual oil replacement and a one-time brake and battery replacement. When I was in the market for another vehicle, I immediately thought about Pearson Mazda due to my previous experience and their track record. I did not regret it. After multiple test drives and comparison research between the Tuscon, Rav-4 and XR-5, I've decided on the Mazda XR-5 and cannot be happier with my choice or the most impressive and effective customer service provided by James Balsamo, Joseph Jackson and Kevin Johnson. They are all absolutely outstanding professionals that take excellent care of their customers, knows their product and are easy to work with. Thank you all for yet another terrific car buying experience and for turning my second experience at Pearson Mazda into another excellent one. I appreciate it. Rene
Another excellent Toyota vehicle
by Catmom4 from Dallas, TX
December 16, 2018
We are on our 3rd Sienna in 18 years and all have been extremely reliable and safe (2nd Sienna was totaled). When it came to buying a vehicle for one of my kids to inherit, we looked only at Toyotas.
The RAV4 doesn't disappoint. The ride and handling are fantastic. It's easy to maneuver. My only complaints are that it doesn't have automatic headlights or power seats on the XLE.
Please call before go there. Many car isn't longer available once I arrived. Very busy on the weekend.
I absolutely love my car!
by Christina20 from Seattle, WA
January 11, 2019
I recently traded in my 2016 Scion iA because that car was just too small especially with having kids. I upgraded to the 2015 Toyota RAV4 and I was not disappointed. There is SO much room inside the car and I didn’t lose any truck space that you would get with a sedan vehicle. It has nice power, spacious interior and comfort with style. I would recommend a RAV4 to anyone looking for a reliable, spacious family vehicle.
We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!
I Picked A Winner!
by LyndaS from Red Lion, PA
January 7, 2019
This car is amazing! I went out looking for a preowned RAV4 because it has a great reputation for being reliable. Everyone I spoke to who owns a RAV4 said they would purchase another one. This car has a lot of leg room in the front and back and more than enough room in the back to carry things. I can adjust my seat up and down to fit my needs. I was surprised with the pick up this car has while merging onto the highway. The rear mirror is a big plus! The sleek exterior is icing on the cake. I look forward to many years with my RAV4!!
Appointment was at 4 - did not leave til 6:30 Answer about heating system to technical so I was unable to conprend and walked away Charged different price then quoted Usually give you a quick wash. Was never asked not was done
Always a solid choice in a SUV
by Mikkel31 from Stillwater, MN
December 17, 2018
I’v owned several Toyota’s and their always dependable. The RAV4 gets decent gas mileage, is easy to get in and out of, and it’s great in snow! It comfortable to ride in and everything is laid out nicely. It’s a solid overall vehicle.
Easy process; plenty of clean late model vehicles to choose from. The no haggle price is spot on, better deal than possible at carmax. Highly recommend if in the market for a good modern car at a very decent price.
I owned my last car for 23 years
by SusanW from San Antonio, Texas
December 23, 2018
This RAV 4 is significantly different than my 23 year old Suburban, but I am in a different stage of my life and I was happy to scale down. I like the power of this vehicle and appreciate the quiet, both in its ride and the ability to screen outside noise. I think this a perfect match for me!
If your headed to Whitten Bros., ask for Bruce Anderson! He was a pleasure to talk to and he doesn't beat around the bush. Very knowledgeable and goes out of his way to get you what you desire! By far the best dealership I ever worked with, the atmosphere was energized. Thank You for the experience I will never forget!
Upgraded from a 2010 to a 2016
by Loves Toyota’s! from Denver, co
January 12, 2019
I loved my 2010!!
-no power port in the hatch area
-less cargo room and cubbies to store things
-doesn’t do as well in the snow
-has more power
-overall handles better
-the base model has some bells and whistles
I love Toyota’s and have always been impressed! It has taken me a little bit to get use to the new blind spots. Overall love it!
The friendly staff at Volkswagen helped put my growing family in a new car that had everything we needed (and wanted) at a great price.
Toyota reliability is nearly unmatched
by Midwaygolfer from Midway, UT
January 2, 2019
I purchased this vehicle to be my personal take me to the mountains, rivers, golf course, etc. It has been totally reliable and given good comfort doing it. On long trips I get better than advertised gas mileage.
Over the years I've purchased a lot of cars. My experience with Richmond BMW Midlothian was very positive. Charles Armstrong offered the perfect example of how to treat a serious car buyer, especially when I live two hours away. After my initial contact, he responded within minutes. I told him the inventory stock number of the car I wanted, and said I would buy the car from the dealership that gave me the best price and was honest with me. He sent me a detailed sheet of the numbers. I was surprised that BMW Midlothian could compete with the pricing of the dealers in Northern Virginia and Maryland. They did! Also, my car was in excellent condition, and they gave me a fair price for my trade-in on my 2014 BMW X3. The staff is very professional and doesn't use high pressure tactics that some car dealers do. In short, they respects their customers. If you're going to buy a BMW definitely contact BMW Midlothian first. Oh, and be sure to ask for Charles Armstrong. You'll be glad you did.
by Timtothy from Kittanning
January 11, 2019
I have it for only 2 months,but its nice to drive.Lots of room inside,quiet and smooth ride.One con is no speed control for intermite wipers,one speed only.Nice looking interior. I hear that toyota is reliable,will find out. Checked mpg,22 around town ,27 trip
Small, independent place. almost like single owner. No pressure whatsoever. went strait to the truck I was looking at online.
I bought my rav4 new in 2003 and I still love it.
by Margaret from Crosby, mn.
June 27, 2018
Has over 189,000 miles when in Jan. 2018 began having minor hints of shifting issues, I assumed it needed spark plugs, but by June, shifting was much worse. Replaced Ecm, and had refurbished tranny put in. Shop had it for a month and still has issues. Toyota won't help even though they know of these same problems happen to many other rav4's from 2001-2003 suffer same things. Cost me $5,897.79 , only now, the tranny place is responsible for what further repairs it needs still. NOT HAPPY with them or TOYOTA.
A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!
A perfect fit for me
by Jimmyjam from Des moines iowa
January 11, 2019
2015 rav 4. It’s the right size. All wheel drive. Efficient. Capable in the winter. A little road noise but fixable with dynamat in the doors.
It was a great experience! Would recommend absolutely to others! Although I didn’t purchase my vehicle from this dealership, the prices were extremely fair and the people kind. I only didn’t buy the car from here because I was too far away and I didn’t get a chance to test drive the vehicle that I wanted.
BEST CAR FOR GAS MILEAGE AND COMFORT IN THIS SIZE
by ROZANNE from NIAGARA FALLS
December 8, 2018
LOVE IT, I'M ALONE BUT IT HAS ALL THE ROOM I NEED FOR 2 CAR SEATS AND LOTS OF SPACE IN THE REAR FOR THINGS
Love this car and hope it will last for a long time. Ride is great, lots of room for storage and can seat up to 5
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