Johnny Garner was the salesman who helped me with the purchase of my used truck last month. Johnny provided the type of customer service that is hard to find nowadays. Keep up the good work Johnny and we will be back to see you in the future!
Lou and Becky
Super to deal with! I shopped for a car for my sister. I've never personally dealt with a car salesman before, and I was wary of being taken advantage of, and thought it would be difficult to get a good deal. Nothing could be further from the truth! Not only was I treated more than fairly and respectfully, I absolutely know we got a great deal! I will certainly think of them first for my next purchase, even though we live hours away. I have seen and been closely connected to others who were taken advantage of at other dealerships, and boy, a dealership I can trust is more than worth the trip!
Dekalb Sycamore Chevrolet Buick GMC. My wife and I have purchased multiple vehicles from the dealership and always use them for service on our vehicles. Our experiences have been great from sale to service, and dealing with the staff, management and the owner is a pleasure. They are the absolute best, hands down!!!
I recently purchased two vehicles through Gjovik Ford and the experience was fabulous! Rob Bentley and the rest of the team made the process effortless, enjoyable and pain-free. Rob went above and beyond to ensure our experience was perfect - and he succeeded. Our sincere thanks to Rob, Lou, Eric and the rest of the team at Gjovik Ford! We'll be back!
The staff was very accommodating and work with me prior to making a 200 mile trip on pricing and trade it. We had some unexpected issues with our vehicle we were trading and they were will to work with us to make the deal happen where other dealerships may have done nothing. The process was more more complicated than I expected but that was more due to the unknown issue with my trade. They were patient and straight forward. I left with a new truck and was very pleased at the end of the day.
This is the fourth vehicle that I have purchased from Gjovik Ford. Iggy Campos has sold me all of them and besides being extremely personable, I have found him to be knowledgeable about the products he sells. I have also found the deals to be fair and the process to deliver the new car to be top notch.
Even before I arrived at the dealership, Joshua from the BDC department went above and beyond helping me find cars for my visit. Salesmen Samuel was very friendly and patient and really worked with me on getting my dream car (2018 Jeep Compass Latitude) into my price range. The whole team made my first car buying experience so easy and so enjoyable. Such great people to work with! Thank you!
We bought a 2018 limited Rav4, sales person Adam, finance Dennis and Derick were a great team to work with. Sales manager and Nikki were there to answer any questions. We really will only buy from St. Charles because of the price and great Customer service. Thank you Tricia
I bought a 2018 toyota tacoma. It was done mostly on line and when I did drive up to St Charles, a hour away from home, everything we discussed was there. Great and honest staff. I would highly recommend.
[this is my 3 used toyota dealership that I bought car from and first one that I could wholeheartedly recommend .our salesman Derek Rhatigan was great help ,there was no atempt to upsale us car was ready and paperwork took less than an hour .this is a place that I will buy all my cars in the future .
We were treated very well by our salesman Chris and David. We received a great value on the certified car we purchased and they worked with us after the sale to make sure we were satisfied with all of the details.
The great service continues as usual. Just said car in for tune up brake job and a few other things and everything is excellent the timing was good and job was done when they said it would be. Thank you very much Jim and Jason and the rest of the staff. You have never let me down thanks again. John you have a great group.!
I am so pleased with this dealership they gave me a great price on my car even though I file bankruptcy they were still able to get me a payment I could afford in the car that I wanted and an awesome warranty
Live in crete il drove to Byron il to buy my 2007 chevy suburban ,friendly salesmen great buy very very happy
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