Junko to the rescue!!!!
December 3, 2018
My ignition key broke in half when I put it in to start the car from downtown! Desperation set in! In what seemed like a lifetime, I cobbled the pieces to be able to start the car, drove to Toyota where my regular, preferred, and ONLY PERSON, Junko, handles my maintenance visits--has done this for the life of my 11-year-old Rav 4 ! I ask for her, I accept no one else, and scan calendars to see when she is in! If she is ever not there I will change maintenance locations--no kidding! So lucky day for me, a SINGLE TOYOTA key was found in inventory and microchip was transferred as necessary. It was pricey ($180.00+) but Junko said new models begin key replacement at $350, so I quieted down. Junko is knowledgable, efficient, pleasant, reliable to advise me such as knowing when to add new windshield wipers, how to add relief fragrance for stale inside-auto air, when to buy tires, when to get maintenance. SHE IS THE BEST. Give her a raise, ha ha. Carolyn Lucas