Vallejo Toyota was great. Not only did the find the exact car I was looking for they gave me a fair price. Nataly Diaz did a great job. Would come back and even tell my friends to come all this way to get a car.
My wife and I had a great experience when we bought a new car at Toyota of Vallejo. I would like to thank our salesman, Dan Terruel, who was there for us for any questions and concerns. Dan is knowledgeable and easy to work with but most of all he went above and beyond to make sure we're happy. All in all we are totally pleased with our purchased . The following week my son went to Dan to buy a new truck.
Found a 2005 RAV4L on Cars.com offered by Toyota Vallejo. First off I was impressed by how many pictures they posted on the site. Even though it was an older vehicle with higher miles, the fact that this Toyota dealership had it for sale on their lot (most dealers would have put this out to auction) really intrigued me. The Carfax report that was provided looked great, save for a strange gap in maintenance early in its life (we would soon find out the answer to this mystery). I sent out a message and was quickly contacted by Nataly Diaz, Internet Sales Manager. She was very pleasant to talk with and so I made plans to make the hour drive from Sacramento to take a look at this SUV in person.
When I arrived Nataly took me out to the RAV4 and my friend and I were immediately struck by how clean this 12 year old car was. It was incredibly well taken care of by the one owner. When I asked about the lack of maintenance from 2005-2007, Nataly explained that it was originally a dealer car and all maintenance work was done there at Toyota Vallejo and thus would not have been entered into the Carfax database. When it was eventually sold in 2007, the new owner was meticulous with oil changes, tire rotations and other necessary vehicle maintenance. The darn thing was clean, clean, clean inside and out and the fact it was icy green in color only made it that much more likeable. Nataly called it a unicorn and boy was it ever! We took it for a test drive and I knew then that this was the SUV for me.
Nataly was terrific during the negotiations. She answered all my questions and took into account my finances. After some back and forth with her manager we arrived at a mutually satisfactory deal and without any heartburn or headache! I really think that it was Nataly that made this transaction happen and I felt like she really went to bat for me on it. She truly made it possible for me to get a car that I am just plain in love with.
This buying experience was such a positive one that when it comes time to purchase new or used in the future, I will consider making the drive to do business with Toyota Vallejo and specifically Nataly Diaz again Thank you for my unicorn!
My 2006 Camry was totaled in a hit and run accident, so I wasn't looking forward to purchasing another car and having a car payment. In the midst of dealing with the frustration of insurance companies and insurance adjusters, the last thing I wanted to do is wheel and deal for a car. However, Ricky listened to what I was looking for and worked with my brother and I to get a car that I was happy with and a monthly payment that fit my budget. I would highly recommend Ricky Mellomida at Toyota Vallejo if you are looking for a car.
I spent a ton of time on the Cars.com app looking for the right vehicle before I called this place. When I did I worried that the price would go up. But the price actually went down a bit. They were totally transparent. Sharon Mercado was lovely in showing me around the car and the paperwork. It felt like a win win.
I went to Napa Toyota looking for a used NEW car for myself. Let me tell you, I was in and out of there much more quickly than expected. Lawrence exceeded my expectations in a "car salesman" you just don't get that "pressure" feel with him. He's there to do his job and most of all help. He definitely allows you to express exactly what your looking for and will do his best to find it. Lucas and Jill were just as amazing! They helped with the process that made everything run so smoothly. Thank you for making the process enjoyable.
While the dealership and its service are what you would expect, and sometimes better, this dealership is lacking in one area. I had to pick up my vehicle in the morning so I could be to an important meeting by 9am. After waiting 18 minutes for my planned shuttle, I called to see what was going on. Apparently the shuttle person hadn't looked at the note the dealership gave him and was outside of town at the airport. This left me with little time to find an alternate way of getting to my meeting. The people are nice, but don't rely on their shuttle service for pickup, especially if you're on a tight schedule.
Bought 2 cars from this dealer and this is the best car dealer not just Toyota but car dealer. George in sales and Jim (manager) always go above and beyond!!!
Honest, helpful, and just awesome!!! I recommend this dealer to anyone looking!!! George and Mario in sales are great and the manager Jim really exemplifies what/how a car dealership should be!!! 10 stars out of 5 start there that good!!!!
Bought a trd pro and could not be happier!! George in sales and Jim sales Mrg are awesome. Did everything they said and more!!! Great service and great people!! Defiantly recommend if your looking to buy a car!!!
Excellent Service and pricing Completely Satisfied
by s4sandeep from DealerRater.com
October 7, 2018
I was almost done with purchase with other dealer but at last stage was approched by Ashley, she offered a deal without negotiatation that was unbeatable, every step in the purchase process was easy and hassle free. Love to do business with Ashley.
My experience was a bit of a roller coaster, but I want to focus on the end of my experience. After having to sign two different contracts for the vehicle we purchased, because the first two finance managers messed up and did not notify us: Julio was able to help us get in contact with Felipe another finance manager of Hilltop Toyota to get the issue resolved. They both were very apologetic in regards to our situation and made up for all the bumps in the road that we had prior by providing us with excellent customer service and for staying late that night that we had to re-sign the contract. I felt bad that they had to deal with the burden of my frustration, but even with having to deal with that they were able to turn my whole experience right around. If you go Hilltop Toyota, I recommend you ask for Julio and Felipe! Thank you again for all your help.
I was in the market for a commercial vehicle for my startup business. Julio and Olivia help me out and got me into a used ford transit! Amazing customer service!!! I was able to leave happy knowing that I had the best deal, I even purchased the extended warranty!!! I would total recommend hilltop Toyota to any of my friend and family!!!
We went to Michael Stead Hilltop Jeep to look at the New Jeep Cherokee. I knew what I wanted. We meant Dave Holt , Internet Manager. He took the time to try and find me the Cherokee I wanted, however we could not locate one. Dave suggested we order the Jeep Trailhawk just the way we wanted it. So we did. He keep in contact with us each week to let us know how the build was coming along. Today we picked up our New Jeep Trailhawk. It was better than I thought it would be. Dave took the time to explain all the features. I just love my New Cherokee and would buy my next car from Dave Holt. If you want a fair deal and great service go see Dave Holt at Michael Stead Hilltop Jeep
This is the third vehicle my family purchased from Hanlees Hilltop Toyota! Barry, Zack and Antonio made the process as easy as possible. I was helping my brother in law with the purchase and they gave a great price and took the time to answer ALL of his questions.
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