From the time I got there was greeted pleasantly now with the people they worked diligently to try to get me into what I needed they help me probably several Vehicles show me sell vehicles just Pleasant all around experience good people good employees makes you feel good about what you purchased thank you
Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
I was looking for a Fiat 500e - they are hard to find here on the east coast. Or really anywhere outside California or Oregon. I happened across the ads from Red Rock Automotive. I finally called them and spoke with Mike. I've never purchased a car sight unseen before, and Mike was very accommodating, supplying information, videos of the car and was never pushy. Excellent follow up. I purchased the car and Mike arranged shipping for me. When the car arrived, the condition was exactly as advertised. It was a pleasure to do business with them, and I'm quite happy with the car.
What a great place, loved the dealership and the staff. They found me exactly what I was looking for with the custom sourcing they do. Kirk was trustworthy and worked hard to make me happy. I love my car, financing was a breeze and its ALL inside. Do yourselves a favor and make you next purchase from Jones.
Needed a replacement Kia Sedona for work and needed it fast. They were the first to contact me back and setup nearly everything over the phone and email as I live in Tucson and had to keep working during the process. Once I was pre-approved all that was left was to head up, test drive, and sign. Super friendly and helpful every step of the way even to a Wildcat fan like myself. Do yourself a favor and shop with these guys. They will get you what you need at the price you are looking for. Good to know there are still trustworthy family owned businesses still out there even if they are Sundevil fans. These guys are quality people.
I bought my first car with Keith. He was so laid back, straight forward, and accommodating. Didn’t pressure me like usual dealers. He made my first time experience so enjoyable and stress free. I would absolutely recommend this dealership to anyone. Great and honest people here.
Bought my new car from this dealership and was in and out within just a couple hours. I worked with Chris and Dean and was treated with respect and they went above and beyond to make it an easy and enjoyable experience. I would absolutely recommend them to my friends and family!
Requested information about a vehicle by email only, no phone number was given. Salesman called another person associated to me and was rude to them. Hung up when the person tried to explain they didn’t know what he was talking about. Salesman then finally emailed me saying that it was not okay that I gave someone else’s number. Very rude, will never buy a car from this dealer.
Greg has always been so easy to work with and always finds a way to fit me into his schedule. He goes over everything with me and I always have my car back within the time promised. Right as you pull up someone is there to help you. Always great service with Greg at Infiniti of Peoria!
Took my car in for schedule 1 service which included an oil change. I bought the car used from this dealership and it had a blend for the oil at that time. About 20K miles ago I switched to full synthetic and when I dropped the car off I wrote in my instructions please use synthetic oil for the oil change. Instead of the synthetic or even a blend, regular oil was used. They offered to change it out but because of time I declined. This is the 1st time any of my instructions were not followed. I have always had 1st class service from this dealership.
The best experience buying a car, new or used, it doesn't matter. Great dealership. Anthony, the sales manager, was friendly and patient. a Home Run. Thanks guys.
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