I got a call around 1pm today asking me to bring my 2016 Corolla in for a recall repair. I was a little worried, but Bob Martin in the service department made the process quick and easy for me. I was able to drop my car off around 330, and it was ready for pickup by 540.
No complaints, all praise and compliments! I admire carmax business model, and them having a no negotiation rule is a beautiful thing. Ray was my consultant and we sold our 2012 forte to buy an suv. Message me if you have any questions and I will answer them.
I had the car I wanted transferred in and from start to end they kept me informed. The waiting period was a bit of a bummer, but knowing that my car was arriving made it worth the wait. Ryan was super he completed the transaction and put us in good hands. We had a minor defect with the windows but Ryan made sure it was taken care of . Overall we were quite pleased. We're definitely getting a second car with them .
Tienen muy buen servicio y los carros están padrisimos, y es la mejor agencia de Escondido. Aparte hay muy buena atención para el cliente me encanto la señorita Rubí como atiende me ayudo a escoger mi carro y quede encantada.
I was shopping for a new used car and saw they had a few cars I would like. Stopped by to look on their lot. They have some nice cars... I could tell they take pride in their cars.. saw a silver bmw convertible that looked great. I loved the no pressure attitude. Prices seemed fair especially after the salesman told me all repairs and maintenance had already been done. He showed me the back and I saw a bunch of guys working on cars. I had my own financing, and they had me out of there in less than 1 hour. It's been about 2 months now, and I still love my BMW.. thanks Boo. You have a customer for life.
Took my 2014 Tundra to get 55,000 mile service. The servce was accomplished in an hour. The service manager Mozie Alcorn did a super job as always to ensure the service was performed in a timely and effective way. I will continue my service appointments with this great dealership. Thank you!
I worked with Art and he was very helpful. I used the online appointment maker but didn’t get a confirmation email, so I called and he got me my original appointment time. I arrived early and they immediately could take my car. Fairly quick wait time in the lounge- comfy chairs and a tv and coffee! What I also really liked is that there wasn’t a ‘hard-sell’ of things my car needed. Options were given but I felt zero pressure. Painless process- I’ll definitely be back.
Service writer (Peter) was great to deal with. His communication was superior. He throughly checked the needed repairs too. Thank you.
The overall team and experience was good, don't get my wrong, yet I was surprised not to see our vehicle simply washed after a $1700 repair!
We take our other Toyota to another local dealership for a simple 5,000 mile $57 yes $57 service and it's always washed. My advise. Make your customer happy by washing the vehicle. This final 'touch' of appreciation goes a long ways.
The experience at Bob Baker Chrysler Jeep Dodge Ram was AMAZING! I have nothing but great things to say about the sales professional ABDUL SADAT! He took the time to show us all the vehicles and models we were interested in and got us an amazing deal on our 2018 Rubicon Recon. We are in LOVE ❤️. The process was so fast, honest , and hassle free. Bob Baker Chrysler Jeep Dodge Ram treated us like family. We already have referred one friend who has bought the white rubicon recon and recommend EVERYONE to purchase from Bob Baker Jeep if they want a stress free buying experience.
Thanks for helping me to get my beautiful car you guys did it great, i really recommend this dealership to those who are first buyers.
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