My experience at SFToyota was overall quite positive. The sales person I worked with was Jerel. Unlike some sales people his manner was very easy going and no pressure. I can honestly say the Jerel is the main reason I chose to purchase my car at SFToyota. I am very happy with my new car!
Coming from someone who is in the customer service field I truly appreciate and honor quality customer service. My situation was not a easy one by any means but (Scott) was able to get me the JEEP of my dreams at a affordable price with convenient monthly payments that are within my planned budget! Would definitely recommend Century Auto to anyone looking for a quality vehicle to purchase at an awesome rate from a trustworthy, respected, and legit Car dealer. A+++ experience. Thanks again Scott for all of your help!!!
We are new parents, with an eight-month-old baby, looking for a reliable car. Our experience at Diamond Auto Sales has been exceptional. Julian Jones showed us around the lot and was incredibly friendly and knowledgeable. When we came upon on a 2004 Mercedes Benz E320 Wagon, it was in the midst of getting the suspension repaired. We were impressed by the low-mileage and spotless interior. The price was just above blue book, but it was in beautiful condition. We had auto financing set up with our credit union. Julian jumped through all the hoops the bank required and worked patiently with us throughout the process. The truly exceptional part of the experience was when the airmatic suspension system was showing signs of a leak. Diamond Auto Sales replaced the entire suspension system. We also had a list of small repairs that had been recommended by another local repair shop. And while the mechanic at Diamond was fixing the suspension system they also took the time to take care of a few of these small adjustments (just because we had asked) and at no cost to us! We were overjoyed and so grateful. Julian took pride in making sure that we were truly happy with the vehicle. We really appreciated the integrity, responsiveness, personal care and attention we received at Diamond. Thanks, Julian!
My service representative was very informative about what they would be doing with my car to solve the problem. He stated they would have to keep it for 4-6 hours to discover the problem. Every step of the way he kept me informed of what they were finding.
Ryan was our salesperson and he was super! Found us the exact car we wanted at a really great price. Easy and upfront to deal with. Made the entire experience hassle free and easy. We would definitely recommend this dealership and Ryan.
I had an absolutely amazing experience at Honda Marin! I was buying a new car and as a newcomer to the US (from Canada), I felt welcomed and supported throughout the whole buying process. I highly, highly recommend Oscar Perez if you’re considering buying- he’s extremely professional but warm and a fantastic person. I also can’t say enough great things about their finance department (Yvonne Player, Yakov Israelyan), and be sure to see Nicholas Johnston for service (he’s fantastic)! And, Honda makes great cars! I’m absolutely thrilled with my 2018 Civic!
John Chan was patient, listened and took care of us. He wasn't pushy, didn't try to sell us things we didn't want or need, and allowed us to change our minds midway through. We felt listened too and helped throughout the process - and we love the car. All the financial details, the contact with our bank, insurance and DMV was handled really well. We felt very informed about our purchase. Colt Davis deftly walked us through all the final pieces of the process and was great too. The only thing that could be improved was the detailing before we drove away with the car. The focus was on cleaning the exterior. There was still some dirt, caked on things in a cup holder, etc. on the interior.
What a welcoming dealership! From the moment my daughter & I walked in I felt confortable. No one was pushy, just wanted to help. We spoke with Martin on the phone to let him know we were coming. He listened intently to my situation of ??? I need a car ASAP ??? He said sit back and relax I???ll do all the work soon I was the proud owner of a much needed vehicle! I would recommend Martin, any of the wonderful staff but also this dealership! Thank you for making this stressful situation I was in turn into a wonderful positive experience! Thank you again Martin !
Was some of the best customer service on the planet. Couldn't ask for better. If buying a car could be a fine dining expiriance this is it.
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