Ignore my last review. I wrote that out of frustration.
When they heard about my issue about a used car that I bought from there, they immediately worked hard for me to get my issued resolved. They went and fought for me and made sure that the coverage for the extended warranty went through.
Then they provided me with a brand new rental! They kept me informed of the process each step of the way and were so kind and courteous along the way.
My friends and family were shocked and surprised at how well a car dealership treated me that they want to go there for their next car.
I don't know of any car dealership that treats their customers so well, I would recommend them time and time again.
I went to Toyota knowing I had to lease a new car as mine had been totalled due to a fallen tree limb. I had no idea what to get or what I could afford. Arnold Cwirka was a miracle worker..he took time to show me my best options and was very patient during the process..I walked out with a brand new, gorgeous car. The whole Toyota experience was 5 stars !!
Ashley found our last car before we retire.this was our 4th car from this dealer,Ashley. Was fantastic ..Brian the sales manager was also great he made it happen.Arnold another dale man helped also.and our closing was smooth with Emily.she had helped us 3 our of the 4 cars that we bought..Toyota products are really good..and the sevice dept is great ..Robbie is the go to guy.
This is an update regarding the last review. The dealership is taking care of all of the issues and getting the windshield fixed and the cabin air filter. Gary Stiles did a great follow up and making sure everything is taken care of
CarXpress exceeded my expectations. I dealt with Ali, he was very honest and up front. He kept his word, the things that he said that he would , he did. I plan to return there if I am ever in need of another car. Thank You.
Great service I purchase a 2013 toyota tacoma the following week I got check engine light on I call Lisa plummer service manager and she toll me to bring the car nex day I drove the car to the chop Mr`pepe check my toyota he found the problem and make an scheduled to change the part great team work keep doing it and also Mr Mallie sales did very good job too
I was in the market for a new Jeep Wrangler; I wanted something with low miles that was lifted with 35 inch tires. I had a lot of questions, received a spotty information from friends, and needed a little handholding… Matt and DTO customs was an absolute pleasure to deal with. They were patient answered all my questions and provided information above and beyond what I was looking for. In terms of my deal; I live inside the beltway and taking the 30 minute drive out to Gainesville was absolutely worth it - saved over $10k and got exactly what I was looking for… 2016, low miles, the color I wanted, Showroom to Street!!
John Reynolds, Lynn Frye, Logan and Don were the most amazing folks to deal with they went above and beyond to get me into my new car! If you are looking for a Subaru, Chevy, GMC, Cadillac make sure you go here!
Mo stayed late so I could test drive a truck on my way home from work, which I really appreciated. After the test drive, we arranged to come pick up the truck two days later, and when we arrived all paperwork was ready to go. We were in and out in a very short amount of time. Mo was courteous and answered all questions honestly. Thanks for a great experience.
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