This place is great. Always friendly and helpful staff especially Sean in service and jim in parts. One thing is needed a pop mechine I don???t like coffee.
2009 Toyota Highlander
by RayNY from Albany, NY
December 17, 2018
Searched for a car on line for 2 months. Test drove a couple, really like the roominess and layout. Rides great, Good acceleration . Comfortable seating. Only problem is that it stinks like mildew from the poorly designed A/C unit. Been trying to eliminate the odor but no success yet. It's winter here in the great Northeast so I'm not sure if the odor will dissipate. Hope so. Other wise I like the vehicle.
I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
Replaced My Truck
by Roxy from Oceanside California
January 14, 2019
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
Niall and Steve were both very helpful and knowledgeable. I would buy from Pauly again
Expect to drive this SUV for many years.
by DenaLane from Oklahoma City, Oklahoma
December 4, 2018
I really love how smooth the Highlander drives. Very quiet ride. Easy to handle for a mid-size vehicle. Has a lot of nice features that may take me a while to learn. I feel like the Highlander will last for many many years.
The work was done in the time they told me it would be and having a comfortable place to wait.
Ample room for a growing family.
by Jamin83 from Newark, OH
January 13, 2019
The all wheel drive along with its driveability options makes this a well rounded vehicle. Proven with the latest winter storm! Rides high like a SUV should but isn't top heavy! This is my first Toyota bought for my wife and it has me shopping for myself.
Excellent setting and no hassle purchase and dealing with Edgar. Very surprised to experience such a smooth handling of vehicle purchase at an EXCELLENT dealership in this day and age. Mike in Finance was superb and so easy going gentlemen! Came away with excellent customer experience so much so that we would visit this dealership again for vehicle purchase even though it an hours way away!!
Luxury vehicle at lower price
by Mclabough from Somerville
November 29, 2018
We got the Limited, which afforded us the reliability of Toyota and a lot of the luxuries of a much more expensive car for much less. so far there has been more than enough room for my family, and it has been very comfortable and fun to drive.
RIC Santos is the best Sales I have dealt with all the sixty years I have been buying cars. Bredemann is a first class dealership and I have purchased several vehicles from them over the years.
Best gas mileage
by SamanthaK from Oxford, Mississippi
January 1, 2019
After researching lots of cars and SUVs I decided on another Prius. I had bought my daughter a used 2009 Prius with under 200,000 miles and we drove from northern Mississippi to eastern Florida and back for $72. As a retiree on a budget I need a reliable car with great gas mileage. It also has adequate cargo room for all our stuff. Her prius lasted to over 300,000 miles until the catalytic converter went out. So I’m hoping my 2015 lasts as long as hers did. It is a bit noisy but so was my Nissan minivan so I’m okay with that. This Prius is beautiful inside and out and I love all the tech features. The navigation system could be easier to use but perhaps after I learn how to use it, it won’t be an issue. It does have voice controls too that I’ll learn at some point.
Howard meron guided me as to how to access and work the many features on my NX. I was struggling and very unhappy with the car. He helped me by illustrating the features and how to work them. He did this in a very relaxed manner without rushing through things so I was able to absorb the information he was so helpful.
Car I own
by Kathryn from Crosby
January 12, 2019
This car meets my needs and I enjoy driving it. First time i ever had a Toyota. Just wish it was bigger inside. Not as roomy as I would like.
We visited a few dealerships and are glad we landed at Northbrook. Larry in sales listened to what we needed, answered questions and gave us good options. Manny and Anthony were very helpful in processing the sale. We were not familiar with all the new safety and communication features and they took their time in explaining these to us. We feel that if we continue to have questions we will get excellent customer service there. And best of all are very happy with our new Toyota!
by MarkE from Franklins NC
December 8, 2018
On the positive side, love the engine and transmission. Tuned exhaust is just right - a low growl but not obnoxious. Seat comfor is so- so, especially after a couple of hours behind the wheel. Entertainment system is a big disappointment? especially since this is a Limited edition. Sound quality is average and the Entune system should be dropped immediately in favor of Apple and Google offerings. Toyota is a little slow incorporating technology- not sure why. Still, I bought this truck for its above average reliability history and hope to have it for a long time.
We went to Northbrook Toyota to look at Rav4 options. We met with Larry and he could not have been nicer! He made the whole process easy to understand. We have been going to Northbrook for years and will continue to do so, Thanks Larry!
A great car to buy to save money!
by Strengtheningyou from Dallas, tx
December 22, 2018
The Corolla is a great efficient car thats fun to drive and is well known to be reliable. It's a fun car to drive around town or out on the highway. Nice smooth acceleration.
Highly recommending this dealership and Julianna as a sales personulianna was very knowledgeable sales person. She was not pushy and eager to help! My car was a special order because of the manual transmition. She was very helfull and understanding! Highly recommending this dealership in this Julianna is a sales person
Wonderful car to drive - and ~29 MPG overall!
by RSqrd from Los Gatos, CA
December 30, 2018
My purchasing criteria were: easy access in-&-out, comfortable to drive and ride in (especially for anticipated long trips), fuel economy, overall reliability (no, Exterior Styling was NOT a priority!). My Highlander-Hybrid continues to meet my expectations!
I had a wonderful buying experience at this dealership. Alex and Ryan were pleasant and helpful in the purchase of my 2019 Toyota. Thanks to the team.
Fan of the Van
by Tee from Markleville, IN
December 30, 2018
The Sienna is a great van. Reliable and spacious. The only thing I did not like was the way the hardware for the third row seats is open and unsightly. Also, the tracks for seconds row seats run all the way to the front seats. Looks bad and is a trap for all sorts of debris.
Alex and team were terrific - we had just moved from out of state and started a new job and were incredibly busy. Alex and Damien were able to take care of almost everything for us over the phone so we just had to show up and leave with a great car and a great deal. Thanks!!!
We enjoy our Avalon's - - - and we have purchased
by James H Joy from New Freedom, PA 17349
December 30, 2018
The Avalon's provides excellent riding and quality performance. Indeed quality preformance - - why we have purchased three Avalon's the past 16 years. We are a Toyota family!
I had a great experience with this dealership. This was my first time financing a car honestly. Alex and Damien made the experience less hectic and worthwhile for me. They took time to explain the entire details of the process from beginning to the end and the financing details with the bank. I do appreciate their patience during the entire process. I'd highly recommend this place.
Fragile. Junk battery, Crap tires 5 flats in 10000
by NOT a Toyota Fan. Never again from Buford Wy 82052
January 14, 2019
Everything is falling off of it. Junky tires- 5 Flat Tires in 10000 miles. Wind noise. Air bags quit. Roof Rubber comes off in car wash. Seats stain way easy just from everyday use. Had both front seats rebuilt in 5000 miles. Battery quit at 7000 miles. Left us stranded, not good. Over all a trash heap of a car. No more Toyotas for my wife and I … Hello Chrysler...
I previously leased a Ford Edge. It was a nice SUV, but the Highlander is better. While both basically offer the same features, the Highlander surpasses the Edge in technology. I’m so happy I made the switch.
Very satisfied with the service!! Nate and Ric are amazing!!
by 301426326 from DealerRater.com
October 23, 2018
I just bought a Lexus car and I must share my experience.. Nate Boma and Ric Santos This are most amazing salesman???s I???ve ever met.. and I met quite a few. They are so NOT aggressive, they???re so patience and friendly. They try their best to match your expectations and explain every step of the way. They don???t pressure u at all and they give u your time to think and decide. I will definitely recommend all my friends and family to go and buy a car with them. The shop is also very nice.. very satisfied.
Very nice and portable for my leisure
by OKMAY from Wesley Chapel, FL
December 29, 2018
It was the exact vehicle I needed for my work needs and family leisure. The features inside the vehicle are amazing. Even though I couldn’t tap into them all without the help of kids
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
by Toyota Fan from Vero Beach, Fl
November 29, 2018
6th toyota we have had and have never had an issue with them. Do regular maintenance and drive it with confidence. Great towing and as a daily driver
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.