Stopped in at Mike Shaw while visiting the area from NYC to find a place to live. Just meant to test drive an Ascent but ended up ordering one that day. Despite my age, this was the first new car I was purchasing and the first car after 20 years of being car free. Alex V was super helpful with explaining the options ??? and that because of the options I picked it would take 8 to 12 weeks. When it looked like it might go a couple of weeks over, he kept me calm and the car (which is great) came in right at the 12 week mark. Great people. Low pressure. Excellent location for those of us north of Denver. You might have to bargain a bit for your discounts but you???ll also likely get more than the no-haggle places. Since it was my first time ordering a vehicle, I don???t know if it???s customary to offer a loaner in the meantime. They eventually offered but only after I whined a bit. (Again, I???m new to the negotiating thing so maybe that???s on me). Day of pickup, I was in and out of there in a flash.
I have been doing business with Len Lyall for about 12 years and I highly recommend them. From the buying experience to service, the team and Len Lyall has always made the buying part fun and by providing great service at a great value, the service end is painless as well. I would not think of buying a vehicle anywhere else....but Len Lyall. Their tag line is true, drive East and pay the least, and I have friends who come from several other states to also buy from Len Lyall. Dan Johnson, the GM knows how to take care of the customer.
I highly recommend this dealership for no hassle & no pressure car buying. Richard Hernandez was the best car salesman I have ever worked with. Can???t say enough about this dealership & customer service. Top notch!
We wanted to purchase a new car using the Costco Auto Program; the "authorized Chevy dealer" for Denver is John Elway Chevrolet. Our Elway sales representative - Tyler Brown - made this the most painless car-buying experience my wife and I have had (over about four decades of car purchases). We were interested in two Chevy models (Volt and Bolt); Tyler had both ready to test drive when we first arrived at the dealership and was very knowledgable about the operation and available options of both. Over the next week, he patiently answered all of our questions, and searched far and wide (even the inventory still in transit) to find exactly the configuration we were interested in. When we arrived to take delivery of our 2019 Chevy Bolt, Tyler had all of the details taken care of (battery was charged, car was detailed, paperwork was ready to sign, and our "Bolt 101 familiarization lesson" from Dylan Fiske was queued up). The whole delivery process was very organized, and my wife and I were both impressed with how smoothly and quickly things proceeded. Eric Williams made the financing side of the transaction very straightforward as well. Thanks Tyler, Dylan, and Eric -- and everyone else we interacted with at Elway Chevrolet! We'll certainly be back when it's time for another car!
We had gone to 4 other dealerships before getting to Stevinson! The salesman at Medved seemed afraid to work in the cold or work late, & it turns out I'm glad he wanted to "call me on Monday". It was later on a Saturday Night but Henry was happy and ready to help! I appreciate Henry and the Stevinson team. They have made a "return" customer out of our family and friends!
I purchased a used vehicle with an as-is condition status. The service engine light came on three days after purchase. I contacted the dealership and they made a good will one-time exception and fixed the problem. First class!
I really, really liked the no-haggle car shopping experience at Planet Honda. I've gone through the high-pressure sales pitch thing before at other places, and it is not for me. Instead, at Planet Honda we had a very helpful and knowledgeable representative (thanks, Brian D.!) who was extremely patient with us as we tried to decide between used and new, different models, and so on. Brian went out of his way to help us find the right car that fit our needs and budget. This was the best car-shopping experience I've had - no pressure, just helpful, excellent customer service.
I had a great experience purchasing a Tundra at Stapp. The sales staff was very helpful and willing to walk me through the whole process. I have already recommended Stapp to people who have admired my new truck. I am looking forward to a future of great service.
Whitney did an awesome job and was truly concerned what my needs were for a used vehicle. She was truly wanting to make sure I found exactly what I wanted and at the price point I needed. No pressure from her at all which I appreciated greatly! Great experience all around with her!!! Thank you very much Whitney!
Every time we went there we felt that Lars was there to help us. He is knowledgeable and was willing to work with us until we fully understood and felt comfortable with our transaction. There was never any pressure or slant towards a specific offer. He continues to help after delivery.
We visited many different car brand dealerships and looked at many models, needing a new SUV for mountain and local travel. After our search and owning many different SUVs the Subaru Outback 3.6R Ltd proved to be the safest, reliable, best, and economical vehicle for us. FlatIrons Subaru made it happen with Lars' help and persistence in getting the exact vehicle we wanted at a fair price. Lars was a delight to work with, answering all our questions (many emails and text, being patient with us throughout) and very knowledgeable about the Outback (educating us about the many features), while enjoying a salesman's humor (not the usual case when purchasing a new vehicle). Thank you Lars. So far we have been very satisfied with the service department after installing a few extra features we wanted. Our first trip up to the mountains with the 3.6R Ltd proved to be good being this Thanksgiving weekend when the mountains received a significant amount of snow fall.
Thank you so much Hossam for making our purchase easy and walking us through the finance process. You are very helpful and professional and it was a pleasure working with you!
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