Used Toyota hatchbacks for sale near Mettawa, IL

Salesman was very professional, courteous, and very helpful. Transaction went smoothly and to my liking

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

Was treated with courtesy and oil change was performed quickly and efficiently. The whole process was quick and transparent. All my questions were answered. Thank you.

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

Great people and great cars! Pleasure to drive my new M3H purchased from Eric Fragassi & Anthony (manager). Highly recommend. Thanks guys

7 years old and I've never had a single mechanical issue. Just maintain it per factory specs. Great gas mileage. Not a car to pick up chicks with.:0)==-)

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

As described and amazing car. Would be nice that it would have a small spare tire of sort but still an amazing vehicle and safety as 1st priority.

I went to McGrath Lexus service center to get an oil change and my experience was extremely pleasant. I came in with my 2 year old son and Mark went above and beyond to make sure we were accommodated quickly and comfortable the entire time of service. Everyone was extremely kind and helpful which made this experience much better than I anticipated (due to me being there with a toddler). I am truly grateful for all of the staff especially Mark. I will be getting all of my services done at this location.

I absolutely recommend this car if you need a workhorse to drive you back and forth and not to die on you. A couple things about this car --- 200k miles with multiple total-loss level accidents because my jobs at the time had me on the road most days. Still running strong. I just took it on an interstate road trip and it doesn't miss a beat. This car is hard to kill. I don't know how this thing was built by Toyota but it is seriously impressive value for the money. Worth literally every penny for what I've squeezed out of it so far. Cons: the disrespect you get is insane. I've driven other cars and the hate that this car receives in particular is laughable. Also the performance is ridiculously bad, which everyone knows. One way to sum this up, I had a friend of mine once say, "It's hard to look another man in the eye while getting out of a Prius."

Purchased a new Avalon from them today. Wesley Radford was my sales rep and the entire process was an extremely pleasant experience. Wesley was patient with me and did not give any hard sell tactics. There was a slight glitch due to my misreading some info and Wesley rectified everything to my great satisfaction. Everyone else in the process was polite and helpful. Lombard Toyota is the place to go and Wesley is the guy to ask for.

This is the most amazing vehicle I’ve ever owned! I love everything about it. The new style is sporty looking and has class. It’s fun to drive and the gas mileage is awesome! The more I drive it the more I love it.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Great to work with, not pushy on upcharges, fair pricing. Got the Grand Highlander hybrid XLE and am very happy with it so far

It's a fantastic vehicle, both inside and out. I get about 30-50 electric miles depending on whether I do freeway or side-street driving, what the outdoor temperature is, if I have AC on, etc. I get 50-60 mpg when the engine turns on. It gets to freeway speeds really fast in sport mode, but I normally stay on eco/normal mode - normal mode has more than enough power for my needs. Interior features lack the extra toys from the XSE and Premium trims, but I can live without them. Trunk space is adequate with the folding cover attached and only slightly better without it due to the sloped rear exterior. But I've never had a problem with trunk space since folding down the seats grants more than enough room for my needs. Cabin space is decent. No one in my family and friend group is over 182 cm tall so all of them can fit with ample head and leg room. I have no complaints with the handling, even at higher speeds. It's smooth, but outside noise does get a bit loud especially when the engine turns on. Charging is a tad over nine hours if using a standard 110v/120v L1 charger, and half that with a 220v/240v L2 charger. The Prius Prime is not built to handle DC charging, so don't bother with that. EV mode is good for up to 55 mph or so, and HV mode is good for speeds beyond that. The sweet spot speed for HV mode seems to be around 65-72 mph. Beyond that and efficiency takes a nosedive. The Prius Prime, or any plug-in hybrid (PHEV), isn't for everyone. It's the best of both worlds, but it's also the worst of both worlds. During EV mode, a PHEV is a less efficient battery electric vehicle (BEV) since it's carrying a heavy internal combustion engine (ICE) that isn't being used, along with all the other ICE components. It also has all the maintenance requirements of the standard HEV variant, unlike a true BEV. When the battery is depleted, a PHEV is a worse hybrid since it's carrying a big battery that isn't being used. Despite a PHEV's versatility between gasoline and electric usage, it isn't for everyone. It can run on gasoline only without ever charging the battery, but then you lose all the benefits of EV driving. You paid extra for the EV experience, so you might as well charge the battery. Final thoughts: the Prius Prime is a very good car, but only If you can charge at home. If not, then get the standard Prius since that one is an even more efficient hybrid.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Sam worked with me, I’m north of Detroit, Michigan and had a lot of questions! He went out of his way to take videos and pictures of the vehicle I was interested in. He spent 2 weeks answering all of my questions and being very professional and patient with me! When I finally got there and took it for a test drive I was amazed at how clean the vehicle was and how quickly we were taken care of - it was a seamless process and everyone was very friendly and accommodating! Thank You!

I would purchase it again also would tell people just to test drive it you will want one after that. I think it also rides smooth

Professional employees, clean environment, and well maintained vehicles. As a returning customer, this dealer has come a long way and always prioritizes customer satisfaction

This is a great car! I love the features, esp the sport function, which gives you a boost if you need to jump on it. Obviously, some people don't use this feature or don't know what it does. When getting on the freeway, I always use it, then simply turn it off when necessary. I usually get about 34-36 mpg on long trips and around town about 28-32mpg. The one and only complaint I have is that it is too low to the ground and sometimes it's very difficult to get in. If I move the driver's seat back, it makes it easier. I am the original owner of a 2017. The other features i like are the backup camera, electric side view mirrors, speak feature to make calls, the interior is gorgeous, the hatchback. I just really love this car. I have never had a problem with it. If you're looking for a reliable car, this is it!

Very simple. Every aspect of my purchase was simple and straightforward. Bruno my salesman and Kevin the Manager went above and beyond from the moment I walked in. Well done.

Unlike prior versions of the Prius, my 2024 Prius is a REAL car. It has plenty of power (196 hp), handles very well, and looks sharp (eliciting many positive comments). I am getting gas mileage between 45 and 55 MPG, with one reading in excess of 60 MPG on the highway at 60 MPH and cruise control on. Downside is that the rear seat may be too small for large adults and the trunk is on the smaller side, but the rear seats fold, so not a problem for most shopping forays. BTW, I am 6'4" tall and have over an inch and one-half headroom. I consider this a great automobile if you don't need an SUV. Good work Toyota!

Amazing place to buy a used vehicle, I have bought 2 vehicles from here for my daughters. First on 7 months ago and the second 2 weeks ago. Both vehicles are great.

This is the first car I ever bought that seems to be perfect. The price is proba ly the best value out there for a new car as well. It's fast, comfortable, gets amazing gas mileage and it looks like a sports car.

Dealt with Mel, stress free car buying experience, very professional. Was a very pleasant experience

My previous car was a 2014 Prius. The 2018 has added safety features which are very valuable, & has even better mileage, and a very smooth drive --handles well. However, there is less trunk & glove box space, & it is more complicated to work some of the features, such as setting the clock. On the 2014, all I had to do was press the hr & min buttons. On the 2018, I had to watch a youtube a few times, & then it took me a few tries to reset the clock.

Thank you to the service team for your getting me all set for my roadtrip!

I have a 2021 Prius AWD with 233,000 km. Not one issue. Starts even at -40 degrees and everything works as it should. No rattles or lose pieces. Just a solid car. I have driven through muddy roads and a foot of snow and the front air dam xxxxxxsnow and keeps going. Who needs an SUV when you’re driving one of these.

Robert Pearson and the entire team at St Charles Toyota are truly exceptional. From start to finish a professional and pleasant experience. Thank you you all very much!

This is my second Prius. I am bullish on Toyota autos. The stereo system is awesome. I purchased this vehicle to obtain great fuel mileage. This model year's Prius generates better fuel economy than the 2007 model I previously owned. The safety features prevent accidents due to unavoidable blind spots when viewing oncoming traffic thru the side-view mirrors. Pitfalls: less rear trunk storage space than the 2007 model. The center console box has less volume. I demanded a donut spare tire when I purchased this model. Not all models have donut spare tires. I do not think this is a auto to have in a cold climate state - - yearly issue of snow/ice and below freezing temps.

Every one I met here were extremely nice and very welcoming, they answered every question I had and I would definitely recommend this place for vehicle shopping.

this is the third prius we have bought new. '01, '06 and '16. each time the car was a little larger, engine a little more powerful and better fuel economy each time. each has been very dependable - none have never left us broken down on roadside after total of around 410,000 miles of driving them. original tires are low rolling resistance, so make sure you get low rolling resistance tires when replacing the tires as they make big difference in mpg. my truck is more comfortable, but it weighs over 6000 lbs and gets 10 mpg, so only use it when necessary. have taken the prius on 5000 mile trips with no discomforts to speak of. (i am 6-1, 250#) another car i have has much better performance, but it passes everything but gas stations. all in all, even though i have 7 cars, the prius is my daily driver and the '16 has averaged about 55 mpg overall. just wish it was available in a convertible :)

Went in to test drive a Mazda CX 7 and Mourice was the sales associate we worked with. He had the car ready to go for us. He was also very helpful and was the first salesman I have ever liked. He was extremely kind and caring. I would recommend this dealership and Mourice 100%.

Amazing milage and appearance. I love the look, very futuristic. I drove for 3 hours at 75 or better on the interstate and still averaged 46 mpg. Around the town its normally in the upper 50s and more often than not in the low 60s mpg. Im very happy and expect to keep this car for many years. The areas that can use improvement is the highway noise and the very poor sounding stereo that I'm soon replacing. I was surprised that the car didn't have factory window tinting as well. I have had this car just under a month and I never seem them on the road. I love the safety features and I was surprised to learn the car drives itself. The large screen is great for displaying my cell phone information. It even gives a summary of the trip you just completed.

Quick, fun, economical. Still learning all the tech and experimenting with all the energy and performance options. Getting around 40 miles per charge with AC. Gets lots of positive looks. Front door head clearance could be a lot better. Driver display not the problem of some reviews, more like a large heads up display. A keeper!