Had to take my Subaru in for an airbag recall. First time I called to schedule, I was told upfront there were no loaners available in next 2 weeks due to so many responding to recall. So I scheduled out 4 weeks ahead, relating to the woman that due to my unusual work schedule, it would be impossible for me to rely on their shuttle service, which would not be operational when I would be able to pick up my car.
The day before my scheduled appointment, I get a call back from the same woman, who tells me that they can not offer me a loaner afterall but would be happy to schedule the shuttle service with me. I again try to explain to her that my work schedule does not jive with the hours of their shuttle service, and it wasn't an option for me to end up stranded at work without transportation. She either couldn't or wouldn't comprehend what I was telling her. And she gave me another run around about getting a loaner.
I still haven't had my airbag replaced and I'm going to call another dealer tomorrow. I'm willing to schedule around the realistic consideration that Colonial doesn't have enough loaners to offer more than a certain number every day. But they apparently aren't willing to work with me and my pain-in-the-butt schedule. But they sure are willing to send me endless emails and postal mail requests to trade up my vehicle.
Most reliable car I've owned
by sp_fidelis from Clearwater, FL
January 3, 2019
I really don't have any negative things I can say about this vehicle. The Prius V is a very smooth ride, great on gas and is extremely reliable. The interior is super comfortable and there is tons of leg room in the back. Another thing I like about the car is the that rear seats recline as well.
My husband and I are very happy to continue our relationship with Wilke Lexus . Blaine Foreman has always offered us the most personalized service . He has been extremely courteous and helpful in our selection of a new RX. We look forward to continuing this great relationship with Wilkie Lexud.
Most reliable car I have ever owned
by JZ from Sartell Mn
January 2, 2019
I had a long list of requirements and the 4Rummer has meet and exceeded any and all expectations. Would definitely recommend this one to a friend
Bill Smith was very knowledgeable and took the time to explain the RAD 4’s functions. He made the experience a smooth transaction. My wife is very happy with her new RAD4!
Decent car but has some nagging items
by mewolftamer from Maine
August 3, 2018
First, I think the car has pretty decent exterior style, especially with the 20" wheels. The interior has good comfort, and lots of room in the back seat. It has a weird dash, horrible glare on the screen, and the back seat belts come across your chest but out too far (don't even think that is safe). The road noise is horrible with the low profile tires. AWD and motor are great, and if we had snow tires on it, I'd imagine it would be unstoppable. The fuel mileage is weak at about 17/22. The radio / infotainment system requires a phd to operate and also reset often.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
Replaced My Truck
by Roxy from Oceanside California
January 14, 2019
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
First time I had my jeep serviced at Videon and everything was perfect. Thank you Erica and everyone in service. You guys are great! I???ll definitely be back.
Fragile. Junk battery, Crap tires 5 flats in 10000
by NOT a Toyota Fan. Never again from Buford Wy 82052
January 14, 2019
Everything is falling off of it. Junky tires- 5 Flat Tires in 10000 miles. Wind noise. Air bags quit. Roof Rubber comes off in car wash. Seats stain way easy just from everyday use. Had both front seats rebuilt in 5000 miles. Battery quit at 7000 miles. Left us stranded, not good. Over all a trash heap of a car. No more Toyotas for my wife and I … Hello Chrysler...
Chris Muller from the service department provided excellent service to me. I had a problem with a fuel injector and Chris made the whole process so simple. Reedman Toll needs 10 more of him!!!!!
XSE Good Value
by MIss B from Salinas, Ca
January 10, 2019
The stearing for parking is extremely good.
Safety features for lane indicator and back up camera, a great feature.
Myself the driver and all passengers, extremely comfortable, roomy.
Trunk roomy for suitcases.
Best of all the V6, really picks up additional driving fun and safety. Especially passing.
On Dec 1st, 2018 visited Conicelli Toyota of Springfield & Jay Johnson was the representative who helped us understand the various features with the SUV we bought & I really liked the attention that he gave us till we left from the dealership. He is a very good & kindhearted person. I wish him the best in his career.Thanks Jay!!
Luxury vehicle at lower price
by Mclabough from Somerville
November 29, 2018
We got the Limited, which afforded us the reliability of Toyota and a lot of the luxuries of a much more expensive car for much less. so far there has been more than enough room for my family, and it has been very comfortable and fun to drive.
My sad day was made brightened by Conicelli and Ahmad.
by Pawlet from DealerRater.com
December 3, 2018
Today 11/30/18 is my 11th wedding anniversary but my 1st anniversary as a widow. I decided to purchase a SUV today to try to make myself feel better. Ahmad was very helpful and met my needs immediately. He does not know but his casual conversation did help me make it through the day, the almost 3 1/2 hours I spent in Conicelli helped me make it through a depressing day and I am happy with my end result, a 2018 Highlander.
We enjoy our Avalon's - - - and we have purchased
by James H Joy from New Freedom, PA 17349
December 30, 2018
The Avalon's provides excellent riding and quality performance. Indeed quality preformance - - why we have purchased three Avalon's the past 16 years. We are a Toyota family!
My salesman was Mr kyle Manley a young man that knows his job and is very professional.I would recommend him to anybody young or old.I wish him all the best in his career.God bless him.The guys in finance Department are also Professionals.But they made one mistake.And that was,after running my credit with their Bank(Chase) and didn’t like the interest rate that was offered.I should have been informed first before trying another Bank of their choice.I would have preferred PNC Bank instead because I have history with them( Mortage & Car Loan ) and my interest rate would have been far less than what they accepted from Bank of America.I will definitely be refinancing my car loan at a later time.Otherwise than that, I’m very happy with the 2019 Subaru Outback that I purchased.Thanks to the Management and staff at Faulkner Subaru.Happy Holiday guys.Mr Floyd
Nice overall car
by Den L from Nashua, NH
August 19, 2018
Test drive and end up buying the 2015 Venza, the car handles well, is roomy, rides well in the city and in the highway - overall, nice car .
I purchased a car from this lot and it was a much easier process than I thought. From the time that I showed interest to the time that I left the lot my questions were answered timely and my time was well spent. Loreal was a huge help in the car buying process and her customer service is unmatched. As a first time car buyer I was welcomed and treated with the best intentions.
by It’s-a-carrr from Slc, UT
October 16, 2018
I really enjoyed driving this vehicle. It gets great gas mileage and goes fast. The Toyota Yaris is a smooth ride. I would recommend to a friend!
Aaron wasn't just another salesperson he genuinely cared and that's why I came back to Scott Honda! Go to Scott Honda for your next car! Everyone was so kind and the dealership was so clean! That's important to me!
by Timtothy from Kittanning
January 11, 2019
I have it for only 2 months,but its nice to drive.Lots of room inside,quiet and smooth ride.One con is no speed control for intermite wipers,one speed only.Nice looking interior. I hear that toyota is reliable,will find out. Checked mpg,22 around town ,27 trip
The Sienna is a great van. Reliable and spacious. The only thing I did not like was the way the hardware for the third row seats is open and unsightly. Also, the tracks for seconds row seats run all the way to the front seats. Looks bad and is a trap for all sorts of debris.
No hassle, flexible , fair, dealt with quality people
This has been a Great Truck!
by rocnjazlvr from Georgetown, Texas
October 18, 2018
This truck has been a great vehicle for last eight years. It only has 44k miles, but has performed flawlessly during that time. Most amazing is the resale value, which it turns out is highest in the industry.
We bought a new car Mazda 3 sedan on Saturday 27 May Memorial Weekend.Sell us a car Russ Depaul Sales & Lease Consultant.This is our fifth car bought in USA ,but for the first time we had such good and professional service.Ross was very patient &understanding our English is not very good,all well explained.We will be your service to recommend to our friends. Thank you very much. (My car Mazda3 its a super!!!.
A Jeep Wrangler Contender
by ToYotaFJtundra from Flushing New York
December 5, 2018
It’s a tank, huge and heavy. If it wasn’t for the Toyota engine I wouldn’t have consider it. It’s one of those cars you either hate it or love it. Looks depends on how much work you put in. Just like the wranglers.
Drives like a heavy suv. It’s very simple and basic. Almost bare bones. Btw they have a huge rust issue. So before purchasing one, carefully look out for it.
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