Went to Coughlin Hyundai in Heath on 10/27/18 to test drive a 2019 Sonata and look over a 2018 Sonata Limited 2.0 Turbo that was on showroom floor. Plan was to get a 2019 Limited in the Spring and order what we wanted for color etc. Being a 10 year Sonata owner we were satisfied with Hyundai.
We were met by Chip Price, sales associate and we first off saw the most beautiful gray Limited on the floor and it was getting serious. Chip got us into a Sport Sonata 2019 and loved it on the test drive.
Chip went over the many great features of the 2018 Limited and we were sold on it. We decided to get some numbers. With the great deal we were given on the Limited, we closed the deal.
I went back the next day after all financing was finalized by Jim Brown and signed the paperwork. Wife and I returned a few days later to pick up our awesome car(after Polysteel Coating applied). Chip spent over and hour going over the techy stuff with my wife and I so she could feel comfortable since she will be primary driver.
Chip and Jim were 5 star from the get go. All personnel were friendly and greeted us each time we came.
Looking for a new car? Head to Coughlin Hyundai Heath and you will never regret it.
If I ever need another vehicle I am definitely going back here. Very helpful and knowledgeable staff and everyone there is willing to help out at the drop of a hat. Never been treated as good anywhere else as I was here. I would rate this place 15/10 if I could.
Huge shout out to Jared and Jeremy, you guys were awesome! Good working with you two.
This was a nice place to buy a used car. They let me test drive the car on my own. They provided all of the information I asked for. They were reasonable when it came to negotiating the final price. My biggest critique is that when it came to doing the paperwork, they pushed pretty hard to sell several types of additional coverage. Be strong and direct with your position and they pretty quickly reduced the prices of the coverages. Overall this was generally a good experience. Also Licking County has a relatively low sale tax especially if you’re coming from Columbus. The drive is definitely worth the effort.
I had searched several dealerships and discovered that the used inventory at this dealer is far better than most. The staff and GM are all very well informed and delivered what they represented including a reasonable trade in allowance. Overall awesome experience!
Let's just say I was a motivated buyer. I seen online a vehicle I always wanted -and it was for sale from Germain Toyta? Oh yeah! Mine! Despite all the problems I encountered that day, the staff of Germain Toyta we're THERE for me every step of the way. Their professionalism, patience, expertise, and kindness are of a level that has only increased over the years. The faces are new, the names unfamiliar, my trust is the same. - Semper Fi
Jason was very friendly, and knowledgeable. We felt like we were his highness priority. Demetrius in finance thoroughly explained all options available to us. We would definitely recommend this dealership.
I'm from Cleveland, OH and drove all the way to Columbus to purchase my RX, even though there are three Lexus dealerships closer to me. They have an amazing inventory and the best prices in the State. Ralph was an excellent salesman, he was honest and a pleasure to work with! I highly recommend Germain Lexus of Easton for your next Lexus purchase!
My experience with working with John was Great my car had everything I wanted the process went smooth I would definitely refer my friends
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