I found the car online called them and set up a test drive. They gave me some money for my clunker of a car which I was going to junk. They found me a better interest rate than the one my bank had. Overall good experience. I bought a certified used car. I was disappointed to see the gas tank at empty when I picked it up. I was told they did not fill certified used cars only new cars when purchased. I had to come back for my second set of keys and get it created. That gave me an opportunity to use their service center right away. The service center lady was very nice and they took care of me pretty quick.
Mike's attention to detail made it a great experience
by Maddy from DealerRater.com
December 3, 2018
I don't even live in New Hampshire state. I was visiting a friend of mine, for a birthday party & since I was in the market for a Accord ; my friend suggested we take a quick look at the dealership that was just two miles from his place. I was greeted by one of the managers & handed over to Mike. From the beginning he was very open about the pricing & what he can sell the car for. The fact of the matter is he called on the phone another dealer I had seen earlier, to compare the charges with me listing in, never seen anyone do that before. If you known what exactly you want & have a fair price in mind, my two cents is these guy will most of the time meet it or beat it. Thanks Mike for all the help. Happy Holidays to you & your family.
Art was great to work with -- very thorough, always available when I had questions, and really knows his product. The dealership physical plant was very nice. I'd give the whole experience two thumbs up.
Great team providing great customer service... #GotTheRight1
by CLeMieCLemz from DealerRater.com
December 2, 2018
I walked into Granite Subaru to take a "look" walked out 2 hours and it was a done deal. Paul and Mike are awesome!!! I got the car that was right for me and met my needs. Very friendly guys, I felt very comfortable no stress with this process. This my 5th car purchase ever and its the best 1 yet. #GoBuyACarFromThemNoRegretsAndYou'llLoveYourSubaru
Granite Subaru and Art were a pleasure to deal with. Art took the time to explain all the features of the vehicle I was interested in and took me on a fantastic test drive. When it came time to make the purchase, Art went out of his way to acquire the model in the exact color and configuration I wanted. Way to go!
I bought a used Jeep with Bob Curran. Honest, cut to the chase, what is right for you customer service. Best experience I've ever had purchasing a vehicle. Bob was outstanding!! I'd highly recommend him.
I was in the market for a 2017 Jeep Latitude with very specific options. I logged on to the Allen Mello website, checked under the new inventory tab and found the vehicle I was looking for, at a price I was willing to pay. I took the print out of the internet vehicle to the Nashua showroom where I was greeted by Derek Daigle. Derek looked at the printout I had, retrieved the vehicle from inventory and we were off a test drive. No questions, excuses or upselling. Upon returning to the showroom, Derek worked hard to apply every possible rebate available while my trade was being assessed. He put all the numbers in front of me, showed me the final price and we had a deal! It was that simple!!! I HAD done my homework before going to the dealership, but I never felt pressured to buy something more expensive or different from the vehicle I wanted. Derek was awesome to work with! I've not had any service experience with the Allen Mello yet, but for me the purchasing experience was flawless!
My Husband and I have bought 5 cars from Allen Mello throughout our lives and the new addition to their dealership looks beautiful! I've owned my Grand Caravan for 17 years and finally decided to check out what kind of cars Allen Mello had. My dream car has always been a 300 and there didn't seem to be one that fit my needs, but my wonderful salesperson Ava French managed to find one. (even though was older than I liked) It was beautiful! It had all the options that I was looking for and more! We got it for a steal! Cheikh the finance manager, who has been our close friend for 30 years, helped us once again.
I recently purchased my Jeep Cherokee here and had a great experience! All of my concerns were addressed without hesitation. Everyone was extremely professional, patient, and kind. I highly recommend this dealership to everyone.
My son and me went to Autofair ford of haverhill and where greeted by Glen Davis he was extremely helpfull and knowledgable and was a great help in finding and helping us find a used car for my son once purchased he was great help and finishing all paperwork and purchasing of the car me and esp my son was extrememly happy and greatly appriceate all of glen davis help and would recommend him to anyone looking for a great salesperson at autofair ford of haverhill..
We've bought over 6 vehicles from McFarland because everyone us nice, understanding, not pushy and friendly. I never feel rushed to make a decision. We will keep going back. I even recommended them to my daughter. She ended yoo trading her 2012 edge for a 2015. We both received great deals.
This was an excellent experience. Bob Knowlton was knowledgeable and patient with me through the process of purchasing a new vehicle. I traded in my 2008 Toyota 4 Runner and was pleasantly surprised how much they gave me as a trade in towards the purchase of a 2017 Toyota 4 Runner. Very professional folks, outstanding service department, and excellent inventory. I rate this as one of the best car buying experiences I have ever had. I highly recommend Rochester Toyota!
Purchasing the used pickup that I wanted was very easy at Rochester Toyota. There was no pressure, and friendly and efficient service. I had to come back a second day (because I wanted to get a certified check from the bank), and the dealership even drove 1/2 hour to my house to pick me up, so I could drive home in the pickup that day. Very nice!
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