Went to Coughlin Hyundai in Heath on 10/27/18 to test drive a 2019 Sonata and look over a 2018 Sonata Limited 2.0 Turbo that was on showroom floor. Plan was to get a 2019 Limited in the Spring and order what we wanted for color etc. Being a 10 year Sonata owner we were satisfied with Hyundai.
We were met by Chip Price, sales associate and we first off saw the most beautiful gray Limited on the floor and it was getting serious. Chip got us into a Sport Sonata 2019 and loved it on the test drive.
Chip went over the many great features of the 2018 Limited and we were sold on it. We decided to get some numbers. With the great deal we were given on the Limited, we closed the deal.
I went back the next day after all financing was finalized by Jim Brown and signed the paperwork. Wife and I returned a few days later to pick up our awesome car(after Polysteel Coating applied). Chip spent over and hour going over the techy stuff with my wife and I so she could feel comfortable since she will be primary driver.
Chip and Jim were 5 star from the get go. All personnel were friendly and greeted us each time we came.
Looking for a new car? Head to Coughlin Hyundai Heath and you will never regret it.
Came here to see a used 2016 V60 Volvo Wagon. This was our first time at the dealership and have never owned a Volvo. I was pleasantly surprised at the professionalism and atmosphere here. Our Salesman Thomas Ford was great. Very pleasant and professional. Everyone here was very easy to work with. We had a great experience and love our car. We will be back.
Had a great experience leasing a new Volvo XC40 at Byers this week. My salesman, Tom, was awesome. He was able to show me all the features of the vehicle and move the process along swiftly. I highly recommend.
Just bought a slightly used vehicle from Byers. Thomas Ford was a very personable salesman who reminds you of a favorite relative. I honestly hate the process of buying a new car butttttt....this purchase was a great price from the get go and Mr Ford was very attentive listening to my needs and treated my family well and made the process simple. I had very different experiences at other car dealers in Columbus where employees acted like there was no negotiating on things I did/did not want and made misleading statements about extra fees and costs. Mr Ford was very straightforward and all information and costs he quoted were spot on correct.
My husband and I went in to view a Toyota Avalon and met a very nice salesman, Thomas Ford, He wasn’t a “typical” salesman that you usually run from. He seemed very honest and had a great personality and wasn’t pushy at all. He was very enjoyable to work with. The whole dept was friendly but our salesman Thomas Ford put the icing on the cake. We love our purchase and our experience at Buyer’s Volvo.
I worked with Scott Mortland and Herold Samour. Scott was so patient and nice- going through all options and reviewing differences in each van. He did not pressure and really made me feel comfortable. He took his time and 100% sure I had everything I needed before I drove the car off of the lot. Then, as I started the financing process, I worked with Herold. I realized through our meeting that he sold me my very first car 17 years ago! Of course, I had a good experience with him back then and again for this purchase. It was one of the best buying experiences I have ever had and I will definitely return to Krieger Ford for future personal and business purchases. I highly recommend this team. Thank you both for all of your help!
Dennis is awesome! Went on my birthday Nov 27th and was pleasantly surprised how cool they were. Had a crappy experience the day before at Toyota Direct. This was night and day compared. They got me a better rate than I thought I could get! Will tell my friends and customers at my store. Shawn woods.
This was the best experience I've ever had purchasing a vehicle after almost 40 yrs. of driving. I was a die hard GM person since my mother retired from there but I wasn't happy with their latest move on layoffs so opted to look at the Mazda and Subaru recommended by my son. I had such a good time with their sales staff, I felt at home and they all treated me like I was special even talking about small stuff that we can all relate to. I recommend them Very Highly!
I wish I lived closer to this dealership. My electronic dealings with Chad Sneed have far exceeded my expectations! Super professional, non-pushy, knowledgeable and simply pleasant to deal with. I am not fond of dealerships in general due to negative past experiences, however, Chad unknowingly challenged me to rethink this perception. There really are still some good/great agents with integrity around! Thanks Chad for everything!
Getting a car repaired is never fun but Dan Tobin???s Bidy Shop made it a pleasant experience. From Brittany at the front desk to all the people in the office, the transaction was handled professionally and with courtesy. The car was delivered on time and looks like new!
The Customer Service representative I worked with in the Service Department, Steve, clearly viewed customer service as a top priority. I found him to be friendly, considerate of my time and comfort, efficient and professional. I have been having problems using my rewards account. Steve went out of his way to help me. He called someone to help me and offered information as to the email they have associated with the account.
I walked into the dealership to test drive an RDX and within 15 minutes, I'm on the road. When I returned, we talked numbers on both the car I purchased as well as the one I traded. Wasn't any BS that I've encountered at other dealerships--their offer on my car was fair and I paid $250 more than I wanted to for their car. Done deal, I was home in 3 hours from the point the odyssey started!
Return customer. They treat you fair and will give the best deal...
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