If zero stars was an option, that would better describe the service provided by this dealership. Not only did they make me an appointment for body work with a loaner vehicle and then tell me that I couldn't keep the loaner vehicle during the body service (because their body shop is in Cranberry....not sure what that has to do with anything) but also said they wouldn't be able to do the body work until the following week. To make everything even worse, when I took my car elsewhere for an estimate, I was told that the previous repair done by the dealership was terrible and would require more work and money to repair in order to fix the shoddy job. I bought a luxury car for a reason.....the first benefit if owning an Infiniti on the Infiniti USA website is service and courtesy vehicles.....neither of which this dealership provides. I will go out of my way in the future to never give business to any Cochran dealership and let everyone I know to do the same. The dealership has contacted me and is trying to make this right and being very accommodating. More to come.....
I was extremely pleased with the efficiency of my service at Moon Hyundai. One the service center was easy to make an appointment with. Two, they were kind enough to send a reminder. Three, they were prompt with greeting me and making me feel comfortable during my wait. Four, the waiting area was comfortable. Five, the wait time was short and exactly as promised. Finally everyone was nice and accommodating and so efficient. Everything was explained and my car was waiting steps away. It was a very pleasant experience as car appointments can sometimes be less than. Thanks Moon Hyundai, Another reason I love my car!
Jeff Krivickas did an outstanding job of guiding my husband and me through the buying process. He was kind and so patient as he educated us on the tech features of our new car and we left the dealership feeling very comfortable with our Corolla hatchback.
We had a great buying experience at Kenny Ross Toyota. Everyone from our sales to financing were extremely friendly and professional. we would recommend Kenny Ross Toyota to anyone looking for a great car buying experience. Thanks Jeff Krivickas for all the help.
I purchased a 2018 Toyota 4Runner Limited from Kenny Ross Toyota today. Jared Clemens was very professional and accommodating. He along with Marcus and the rest of the team made the experience enjoyable. I highly recommend Jared and the KRT team!
My experience with Spizer Toyota was absolutely unforgettable. They not only sold me a great car, but they entertained my Rowdy 3 year old the entire time we were there.
These are genuinely caring down to earth people. I will be recommending them to anyone looking for a new or used vehicle.
My experience at Spitzer Toyota was the best experience I have ever buying a car. The atmosphere and professionalism is to be commended. Rutul, Jason,Ralph were amazing thank you all very much. I recommend everyone who is looking to buy new,used,or lease go to Monroeville Spitzer Toyota.
4710 William Penn Hyw Monroeville,Pa.15146 (413-373-6200 www.spitzertoyota.com. firstname.lastname@example.org. They’ll treat you as a person and not a number, won’t judge will help you whatever your circumstances is you will wave as you drive off, that’s what Rutul Shah kept telling me. Thank you very much !!!!
Typo I worked with sales representative Rutul Shah not James Howard. No disrespect to James Howard. Once again thank you to all the staff at Spitzer Toyota Monroeville,Pa.
This was one of the best experiences I ever had buying a new car. It was the first car I tested and I brought it. I hate car shopping but they made it so easy. I love my new used car. I contacted them, on the web they responded right away. I told them when I was coming and they had everything ready. I can't fully express how satisfied I am. I would go to them again and ask for the same great team who waited on me. Thanks so much.
Very nice dealership - I did not buy from them as they were a bit too far
from my home, but, they were very prompt and quickly answered all of
my questions. They also seem to have a very large inventory.
all associates were very attentive to my presence on a busy day. they are professional under duress,[the place was packed] spent some time, met new people, and drove out with a 2014 outlander, discovered on there web site Brian Sten led me through the process like i'm family as did Tracy Goodwin, thanks guy's ! ps thanks to the boss for the new cap.
Talked about it for months, researched and then went on Life Mart. John contacted me shortly thereafter, of course I didn't answer right away but he kept trying and said they had what I wanted and would I like to stop in and see it. He was great, not pushy but informative and really worked with my budget and trade in.
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