Used 2024 Volkswagen Jetta for sale near Pacoima, CA

had a great Experian's with mo very easy to work with very happy with my transaction at car lux

This car it is the best i have had and the best birthday present my husband has given me i enjoy every family trip Thank you

Had a great experience leasing a new Tiguan from Volkswagen Pasadena yesterday! Everyone at the dealership was very friendly and helpful. They took the time to explain every step of the leasing process and provided a very thorough review of the car and it's features before I left. I would recommend this dealership to anyone looking for a 5 star car buying experience!

Everyone was super friendly and very helpful! Never had such a pleasant car shopping experience ever! Even the financing part of smooth! They had the exact car we were looking for it was meant to be! Would highly recommend Winn VW! And will be coming back for our next car!

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

A year ago I bought a new ID buzz and overall, the experience has sucked. This 5 star review is specifically for Francisco in the service department. Since day 1 of owning the brand new ID Buzz, the brakes have been TERRIBLE - squeaking and grinding every time I brake. I had brought the car to the Thousand Oaks dealership and the Woodland Hills dealership multiple times for the issue. I had been told that this is a normal problem, the metals they need to use in CA are going to squeak no matter what they do, the hubcaps were designed poorly so there isn't enough ventilation to remove dust and debris from the brakes, that it is my responsibility to be washing the car more and removing dust and debris on the brakes, and overall my complaints had been 100% dismissed. Finally, I gave up and just decided the car is a xxx and I will have to live with it. I brought the car in for unrelated issues and said nothing about the brakes. After this visit, Francisco brought the brakes up to me, noting how horrible they are, which I said I know, but it seems thats just how the brakes are and will always be. He said absolutely not, that is not normal and can be fixed. He is the ONLY person at VW who has actually CARED. He kept me in the loop of the whole process and completely FIXED the "unfixable" brakes. My brakes don't make a PEEP since he fixed them, they truly have not made a single noise since. I always wanted to love the ID Buzz and now I finally do!! I can't give enough praise to Francisco, it is so refreshing to be helped by someone who actually cares. Victor was also very helpful along the process of getting them fixed. Thank you guys! In my opinion, the only two people at VW (Thousand Oaks and Woodland Hills) that actually deserve a 5/5 review. :)

There are things in this life that should be a great experience like buying a car. The team at New Century VW knows this and makes buying/leasing/maintaining vehicles easy and enjoyable. They understand your needs and go the extra mile to meet them. Carlos at New Century VW is the best. You think your guy is good? Carlos is better. Chris in Finance took great care to walk me through everything and I was in and out in no time. VW has great cars and great hospitality.

Quickly dealt with the recall repair and got my registration resubmitted to the DMV. I would return back to the dealership in the future.

I was helped by Heaven, she is very nice, friendly and helpful…. Even, after more than a year since I bought my second car with her, every time I go to Galpin Volkswagen and I see Heaven, she always asks me how satisfied I’m with my car purchase and still offers assistance in case I have any questions. Today I took my car for service and I was in a hurry to go to a medical check up, before I left Galpin I talked to Heaven and she offered to check my contract to see if my insurance covered some damages on my car. If you’re thinking about getting a new car, just make an appointment with Heaven.