I can always count on the JIM ELLIS team to take care of my needs. The staff are always professional and concerned about what my needs are.
Great car, fun to drive and excellent mpg
by Sab0710 from North Las Vegas
December 26, 2018
It is a great car. It's the TDI model so it's diesel which makes it excellent on mpg which is something like 45 mph on the highway. The Turbo gives it very nice HP with great acceleration when you need it, the SEL model also give this Jetta all the "bells and whistles" love the heated leather seats, dual climate control, back up camera, GPS, moon roof, etc all in all its a very nice car the only Con would the engine is a little louder than id like but really not a problem at all, it is a diesel so the engine sounds like micro semi truck engine .
Answers to questions were very clear. Everyone was very friendly asking if there was anything they could get and wanted to make you feel as comfortable as possible during your wait
More than I expected
by Mtroop1272 from Trenton nj
January 10, 2019
This car has exceeded my expectations. Ride is nice, very comfortable. Love the heated seats. Blind spot warning system is great when changing lans. Very good on gas. Stereo and navigation system is awesome and definitely comes in handy on trips. Lots of trunk space.
Debbie, was the best sales representative. She answered all questions that we had and handled several of our immediate concerns with our car. We needed a minor engine repair and she immediately arranged to have the car looked at by a mechanic and gave us a loaner vehicle without us having to ask. I have been so pleased with this purchase and would definitely use 1st Choice Autos again.
Best car owned ever
by Chhayansh from Jaipur,rajasthan
January 6, 2019
This car has a good high speed with top speed of 280 kmph , has a wonderful interior , and offcource good space with good design , just need a good care....overall best sports and family car...
Although I did not purchase a vehicle, Tim and the staff where professional and curtious. I did not feel pressured to buy, but felt that this dealership would rather I be happy with my choice. Keep up the good job. I would definitely recommend 1st Choice for their customer service.
I never owned a car.
by Korey from Worcester
December 11, 2018
I love the way it feels when I’m sitting in the drivers set . I would of thought that this car would be uneasy because it’s a Jetta.
I would highly recommend purchasing a car here. Great customer service! Tim stayed two hours late and was extremely patient and informative. He helped us make the best decision and got us a great deal! My boyfriend and I were extremely happy!
Great car with great MPG
by Mcmcole from Snead, Alabama
November 28, 2018
I purchased this car a month. It drives great. It sometimes seems like it takes a second to get going when you press the accelerator. It gets about 35 MPG. I also have the TDI.
Great experience at First Choice auto. Wide selection of hybrid vehicles with reasonable miles. Recall having an upfront, candid conversation with the sales rep. Nice not having to navigate through a typical sales pitch. Received an honest deal on a great used car without the hassle and pressure of the national players. Highly recommend purchasing a vehicle from First Choice.
Love the car so far!
by Aaron Chapman from NH
November 26, 2018
I was pleasantly surprised by this car. It was very comfortable, it has a lot of high end luxury features, it drives smooth and it looks great!
MyService Advisor is Derrick Howard. Each time I take my 2016 Toyota Highlander Platinum in for service I am greeted in a very friendly manner and rapidly receive a detailed assessment of my vehicle service needs.
Mr. Howard is very Customer Focused, a consummate professional and provides intelligent easy to understand explanations with frequent follow up while I am waiting for completion of service.
Without any doubt, this is the “Best” Automobile Service facility I have ever engaged. Derrick Howard deserves much of the credit for my satisfaction with service from Nalley Toyota of Roswell.
by Scriggity from Washington, DC
December 5, 2018
This car is very reliable. It's a big sensitive to the gas pedal - slightly tap and the thing takes off. Love the leatherette interior. Keeps it very clean!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Lots of pick-up, room for my 3 tall boys! Love it!
by OGN-VA from Norfolk,VA
January 5, 2019
It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
by Daddy from altoona pa
January 1, 2019
This car met my needs at the time. I have needed a car that got good gas mileage and was not a prius. this filled the need. the vehicle is sneaky fast (it’s not camaro but comparatively)
Amazing experience! I purchased my first car this past weekend and they were more than helpful and accomodating. Everyone involved provided top of the line customer service and treated me in such a respectable manner. As a first time car buyer, I was reluctant and unsure about the process, but the salesman and finance manager went above and beyond to make this a great experience for me. I feel confident they were doing best by me - making sure i got low interest rates, the best deals, etc. They went the extra mile for me and it does not go unnoticed and under appreciated! If you are going to Audi Atlanta i recommend asking for Adam for sales and Lee for finance.
It is the most fuel efficient/comfortable cI've ha
by Brandon from CHILLIWACK
December 31, 2018
The Wolfsburg Jetta comes at a very affordable price as well as being well equipped!! it comes with app connect which is incredibly useful. Best of all I enjoy how much torque the 1.4L produces, which gives it such good fuel economy!
I did not purchase my car at the dealership but I come here for maintenance of my vehicle. Their customer service is awesome!!! Wydell Whiting was great with keeping me informed and smiling as a solution to my problem was trying to be figured out. And Tim Whitehead always keeps me laughing and makes sure that I’m being well taken care of every time I visit. It’s one dealership I actually look forward to going to because of great service! Keep it up guys.
by ItaloIto from Woodbury MN
December 26, 2018
Fun car, low fuel consumption and reliable. It have a powerful engine. It Have a nice Volks Wagen classic style. I would recommend it to a friend.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Reliability At It's Finest
by Darakai81 from Stone Mountain, GA
December 10, 2018
Great on gas. No problems whatsoever. Very reliable. Nice cabin and trunk space. Nice solid vehicle. Just keep it serviced and you're good to go .
I was pleased to find my dream color combination,let alone my ideal car and the staff was great to deal with,a great experience over all. I would buy another car from them.
Luxurious inside and fun
by Erhart18 from Chanhassen
December 28, 2018
Basic on the outside, but the interior ALWAYS made me feel I was in a BMW or an Audi. Great acceleration and breaking. Great sound system. It was my dad's car, but I ALWAYS drove it when he was'nt around because it was much better than my car at the time.
I made an appointment for a Saturday and was told the service would take an hour and a half. It ended up to be a four hour wait. My service representative was great and apologized, but I think this was a little excessive for a routine service.
Love my Jetta
by Mark S. from York, PA
December 30, 2018
This car is just the right size and suits my needs. My commute to work places 500 miles a week on my car. The diesel engine gives me great gas mileage. It's interior is comfortable and I don't feel like I'm in a tin can.
I have been coming to this location for over 12 years some experiences not so good but this time for an oil change , which turned out to be a new battery and rear brakes by far was the best and they didn't try to sell me anything not needed just to make sales. Being honest is the best way to attract new and repeat customers.
I leased my first Jetta and bought my second.
by Uncle Mutt from St Louis, Missouri
December 30, 2018
I enjoyed the comfort and power of the Turbo four, but it was too low for my girlfriend and me. The handling was suberb. Nice car.
2 years ago, we purchased a new SUV (cheaper than Lexus) from a local dealership to save some $$ on payments -- I won't make that mistake again! I don't want to bash that dealership or brand, but the SUV had some cheap features we didn't notice at first such as the cargo liner made from a felt-like material; and at the last oil change they were already trying to sell us new tires. That was the last straw for us! Having owned Lexus cars in the past, we never had issues like these. So we traded in that SUV yesterday at Hennessey Lexus and came armed to the teeth with information to try to get the best value I could on a new NX300, and they more than met our expectations! Nick was great at matching the great discount we had gotten at another dealer and getting management to get us top $$ for our trade-in. Jin did a super job at guiding us through and understanding the options with no pressure at all to choose any options we didn't want or need. Once our purchase was complete, Danny sat with us in our new NX300 and explained all the features thoroughly, quickly, and calmly. And the customer lounge! Compared to the other dealership we dealt with for 2 years, it's like a Delta Sky Lounge versus the cramped and spartan environment you get at most other dealerships. I regret going with a different dealership and car brand two years ago, have learned my lesson - if and when we need another new vehicle, it will be a Lexus from Hennessey!
Great vehicle for my daughter
by Cliff from Fort Lauderdale, FL
January 12, 2019
It’s a very good first car for my daughter. She really loves it. It’s a very safe car for her. Her mother and I are happy with the purchase.
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