Purchased parts twice at this dealership. Both times the parts manager was too busy on the phone to even make eye contact. I get he was busy with a customer on the other line, but should have at least made eye contact especially if I???m standing about four feet away from him. As he handled his business I stood at the counter while my wife was looking around. Both times after finishing the call his eyes stayed fixed into his computer monitor and there was nothing but silience as I stood there waiting to be acknowledged. When he finally took his eyes off the screen my wife and I were greeted with ???Are you guys purchasing anything, or just looking around???? My wife and I just looked at each other in disbelief and confused as to why would I just be standing at the counter if we were just looking around. My first experience with Doug was just as bad when I Iayed two sunshades on his counter and he asked me ???can I help you????. At least on my first visit after his silence while starring at his computer screen I was greeted with a less confusing question.
Where do I even start with this review?! Sheriff Lowe, Scott Wilhelm, Kenny Hunter and the rest of the staff go above and beyond to make sure you feel like more than just a "customer". No concern was too big or too small and were always addressed and my mind was put at ease. Sheriff stood by my side through the entire process and is passionate about what she does. She does not make you feel pressured and truly wants the best for every person that she helps. After this experience I couldn't imagine doing business anywhere else so I think its safe to say I am now a customer for life!
I needed a car after my car broke down and it wasn't worth the cost to fix. I dealt with Chris at the Tavares location. Price was an important issue in my case and Chris made a suggestion about one of the cars on the lot. I searched all their cars online overnight and read all the Carfax records for all of them. I ended up with the same opinion about which car I thought seemed like the best deal in my price range. I appreciated that he pointed me to that particular vehicle as he could easily have pointed me to something else. I would do business with them again.
I'm so happy! I would go through it all again no problem! Jason Lee got the price and down payment I needed and got me financing just like that! I would check out the inventory and find something you like can't go wrong! I would buy another car again from the Lee Family been there for years.
I had a great experience at this dealer, they have nice cars and the sales representatives are very helpful. They got me a very nice deal with my finance company, I'm very happy with my vehicle. Thank You
We went into the Mullinax Ford Apopka location after visiting numerous Ford dealers in the Central Florida area. Our sales consultant Jose Burgos listened to our request and for found that specific vehicle we wanted with little time wasted, after other dealers couldn’t. Jose went above and beyond working with us and as my wife said, this has the best experience we ever had in purchasing a new vehicle. I would highly recommend if you’re looking for a vehicle, you’ll want to go to Mullinax Ford in Apopka and ask for request Jose!
After a week of looking for a used truck and coming up disappointed by the deceptive pictures online and non professional people we dealt with, we finally found a truck we liked online based on price and the pictures provided on the Plaza Chrysler Dodge website.
Although we live in Clearwater, we decided to take the 1.5 hour drive hoping the truck would be what we expected. The trip was worth it in SO many ways. Not only was the truck nicer in person but the sales woman, Christina Finch was such a refreshing pleasure to work with. No high pressure sales tactics. No trying to steer us into a higher priced truck. She could not have been nicer and more professional from the moment we arrived until we left, with the truck, 2.5 hours after thier normal 6pm closing time on a Saturday night. Mr. Orr was also so accomodating as he also remained to complete the paperwork in order for us to leave with the truck that evening.
The dealership itself was beautiful, clean and very professional. We are so glad we took the drive and would do it again in a heart beat if we are ever in the market for another vehicle.
I came in to service my 2012 Tiguan and left with a 2014 Tiguan!! Marek is a really good guy and he spoon fed me the whole way! I would not have done this if it was not for him!!!! I felt like it was a fair deal. I recommend Marek if you want transparency! Thanks Marek... You Rock!
Don was great, emailed me extra pics so I could see it since I was going to be driving up from Orlando. Got there and it was exactly as described. Whole thing took about 45 mins once I got there and I was on the way home. Great overall experience, would look there again for my used car needs.
Christine Garcia was/is amazing to work with! Attention to detail and no hassel.
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