I purchased a slightly used 2018 Giulia which had exactly the options I was looking for. Being out of state the process took a little long but overall got it done without major setbacks. Once at the dealership it only took an hour to be on the road. Car had some blemishes that obviously were not advertised and wasn’t cleaned properly inside or out but since I had a 15 hour drive back I wasn’t too concerned. Overall I would recommend them but expect to detail your own car.
From start to finish, the whole car buying experience was seamless, especially coming from out-of-state to purchase a new VW. The entire team at Mastria VW was polite, attentive, knowledgeable and very easy to work with. Will definitely come back to them for the next car!
Excellent service and friendly, knowledgeable staff. I will be going back for my next VW purchase.
I came in to trade my old car for a new Beetle Convertible, with 2019 being the last year for the Beetle- not an easy car to find...
I arrived at around 2PM on a Friday and was driving my new one home by 6PM the same day, this includes the entire process from apprising my trade, securing finance, dealing with my insurance carrier. Everyone went above and beyond to get me on the road with my new car for the weekend.
Go see the team for your next VW!!
Very experienced sales staff. Comfortable show room. Didn't know what I was looking for but they were very patient with me. Would definitely recommend them if your looking for a good deal on a new vehicle. James Hudson thank you very much for your help. Excellent salesman!!!
The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
I have leased 2 cars from Wellesley VW and have gotten excellent service on both occasions. Both times I have dealt with Jens Albrecht. He is friendly, patient, and willing to answer all your questions.
went in to look at a used vehicle but ended up buying a new passat. kevin was very helpful and did not pressure me, the discount on new car was fantastic and trade in value was good too. the facility is very clean and the whole process didnt take long at all.
I leased an Atlas at Wellesley Volkswagen over a Toyota Highlander and Honda Pilot (can't beat the 6yr/72k bumper-to-bumper). I went into the dealership having done my research which was apparent to the staff. I had a very straightforward and positive experience with Eric in Sales and would recommend both Eric and the dealership to others.
My family and I have been long time customers at this dealership. We have bought multiple used cars and leased multiple vehicles as well. Customer service is always excellent. This time I was in need of a new car after having my preowned Jetta for eight years. I was assisted by Marc Shoenhammer in leasing a new vehicle. The entire process was seamless and easy. Marc was knowledgeable and assisted in the whole process while being personable and making the whole experience a comfortable one. Excellent customer service and an excellent dealership.
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Beautiful, yet simple showroom. Easy to look at all vehicles. Paul Lazzaro went above and beyond our expectations. Randomly went into this location to take a second look at the VW Atlas and he was so gracious and helpful, even though the showroon was due to close that day 30 minutes after our arrival. He worked hard for the next 2 months to make sure we got the exact vehicle we wanted, then took a step further to make sure we were happy with every aspect of our purchase, down to the license plate! I feel incredibly lucky it was Paul to help us that day!!
Colonial VW Medford was a clean and proffesional dealership with a friendly and inviting staff. Joanne helped guide me through the buying/financing process and within the next day was able to drive the car home. Overall was pleased with my experience here. Would recommend
My experience at VW Colonial was phenomenal. I did not get bombarded with calls, emails about cars. I was interested in a Jetta 1.4S. I called inquiring about the process and a week later I was driving my car. The service was excellent. Stephanie H. is the QUEEN. My rep Justin AMAZING. He was efficient and caring about my first time purchasing a car. I rave about VW Colonial to all my friends and strangers. I rate them 10+ stars.
Beautiful, yet simple showroom. Easy to look at all vehicles. Paul Lazzaro went above and beyond our expectations. Randomly went into this location to take a second look at the VW Atlas and he was so gracious and helpful, even though the showroom was due to close that day 30 minutes after our arrival. He worked hard for the next 2 months to make sure we got the exact vehicle we wanted, then took a step further to make sure we were happy with every aspect of our purchase, down to the license plate! I feel incredibly lucky it was Paul to help us that day!!
We purchased a used vehicle from Greg Cohen six years ago at Colonial Volkswagen of Medford. When it was necessary to replace that car due to high mileage use we returned to Colonial and specifically Greg Cohen. Believe it or not but Greg remembered us. His detailed questions determined our current driving needs. Once he helped us decide which vehicle would make most sense for us he offered an explanation on the pros and cons of leasing versus purchasing. I have never leased a vehicle before but Greg made the transition painless. We are more than happy with our decision to lease a 2019 Tiguan SE. I strongly recommend visiting Greg Cohen at Colonial in Medford.
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