I brought my vehicle in for the repair to my sensor. Ron Stevenson in service was the person who greeted me at my appointment time. He was courteous and was very helpful...asked if I needed a shuttle home and gave me the senerio of what they would check on to fix the problem. This is the 3rd time I have brought my vehicle to Roseville VW. I trust them to do the job right and get me back on the road as quickly as possible. Again they did not disappoint. Thanks to Ron and the crack staff this was a great experience. I highly recommend this business.
I took my 2012 VW GTi into VW because of my concerns that the clutch was showing signs of slipping. I spoke to Walter about the problem and the next day he had a conclusion that the clutch was indeed slipping but not bad enough in need of immediate replacement. The job would be about $3000. He assured me due to my situation of selling the car in the next month it wouldn’t be a problem, but if I were to keep the car for a longer period of time it would need replacement. I have to say Walter was EXTREMELY helpful to both me and my father about our exact situation with the car and did not try to sell a $3000 job. I would highly recommend anyone looking for VW service to talk to him. A very professional guy who is not just trying to sell parts and took care of me the whole process.
Recently purchased a new Audi Q5 from Rocklin Audi. I dealt with salesman Bill Dameri. In the negogiations I also dealt with manager Andrew Lyons . Both of these guys were extremely knowledgable about the various options and features on the Q5. They made a very fair offer to purchase an Audi and to purchase my car in trade in. I compared their offer with other Audi dealers in the area and they were easily the best. I had a very good experience dealing with Rocklin Audi. They were excellent to work with and I recommend them.
Beautiful new facility. Was referred by friend and client who recently purchased from Audi Rocklin, to Joe. My inlaws had also purchased a vehicle from Audi Rocklin last September. Joe is very knowledgeable on all the features and benefits of several Audis we discussed and in specific the Audi I test drove and eventually purchased.
The dealership staff other than Joe were polite and accommodating. Joe and management were very open to negotiations, comparing and contrasting similar vehicles for sale, and made that process as non-confrontational as possible.
Finance process was also very smooth.
We recently purchased a new 2018 Countryman, ordering a new 2018 model in June of this year. The total experience was great as the model ordered is just what was wanted and was delivered as expected. Our sales advisor (Creed Cate) was excellent in explaining all issues when special ordering and had great follow up with the process as the new car progressed in manufacturing.
We are very happy with all at Niello Mini.
What an enjoyable, no-pressure experience we had purchasing a 2017 Acura at Elk Grove VW.
We actually were just ‘looking’, but we really liked the Acura on the lot. Then after talking with Kash Bradford about prices and vehicle details, she made it very easy to make up our minds about purchasing it.
It really was the best atmosphere for purchasing a car.
Then Graham Copps took his time explaining in detail all about the vehicle navigation and computer system, which was extremely appreciated by us.
We’ll be very happy to recommend Elk Grove VW to friends and family.
And a sincere thank you to Kash and Graham for all their help.
PS: This review form does not have Kash’s name as an option, to give her credit for a job well done.
I have purchased more than 20 cars from dealers including Audi and Lexus. This was one of my best buying experiences ever. Mike and Jeremy were very honest and knew the way to get me the best deal. I would recommend them to all my family and friends. If you are in the market for a Subaru, this is definitely the place to go. Thanks Guys! Shaun
Purchased a 2018 e-Golf fully electric vehicle. I called the sales representative ahead of my visit and told them the type of vehicle I was looking for and they had the vehicle parked out front ready for my test drive along with all the vehicle information. The sales representative provided me with the available options to purchase the vehicle verses leasing the vehicle for 3 years. Overall this was an amazing experience and I never felt pressured to purchase and/or lease.
It has been 13+ years since I purchased a vehicle from a dealership and I have to say the sales experience has certainly chanced for the better. The sales staff were very professional and knowledgeable and not at all pushy to try to make a sale! I felt very comfortable and at ease.
As someone who has never bought a car, I feel this is a great starter vehicle. The dealer gave a great deal on the down payment and my monthly payments. I???ll have a solid foundation to build credit and eventually refinance for even lower! Someone like myself who has a strict budget this car is a gas saving superhero! Heading to work, running errands, and anything other road journey. For me, it starts with Ford! As far as space, 6 feet tall 2 inches...PLENTY. Seemslesly use the sync feature to voice activate changing or playing my music. I appreciate discovering this little but with a big heart gem.
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