Blake, a director at AutoNation, Colonial Dr, Orlando, reached out to me today and we had a a lengthy discussion on how their auto quote system works. He also addressed the issue I had re: the non-mandatory dent protection service which I was told I had to have anyways and was charged $499 for. He stepped up and is refunding the $499 while still covering this service for me. I now find that AutoNation, Colonial Dr, Orlando, is very serious about their customer auto purchasing experience and customer satisfaction. Kuddos to Blake and his group at AutoNation! Thank you..
by BocaCarol from Boca Raton, Fl
July 3, 2018
VW. Used a Chrysler motor in these vans!! No wonder the VW mechanics couldntfind the problem !!! Took my vanto a recommended independent mechanic who has never seen this ever!! None of his diagnostic tools on our Volkswagen van. When he finally looked over our engine he found a small sign that said Chrysler on the engine. So he had to start all over again evaluating the van using Chrysler diagnostics none of his diagnostic tools on our Volkswagen van. When he finally looked over our engine he found a small sign that said Chrysler on the engine. So he had to start all over again evaluating the van using Chrysler diagnostics. He said this can happen with foreign car manufacturers. They buy the cheapest engine in bulk and call it their own. I cannot believe this. I am so disappointed in Gunter VW and VW in general. So my lesson learned on all of this is not to believe with the salesman tells you. And full me once shame on you fool me twice shame on me. It will never happen to me again
It was a satisfying exprience buying a car with them. Nolan was great and very open and honest about everything and trying to make sure i got the best deal. Everyone there was great and i had nko issues purchasing a car through them.
by Daddy from altoona pa
January 1, 2019
This car met my needs at the time. I have needed a car that got good gas mileage and was not a prius. this filled the need. the vehicle is sneaky fast (it’s not camaro but comparatively)
I had such a great experience buying my car with Victor Lopez.
His personality was so friendly, he was very helpful and was hands on to help finish our deal. He definitely went above and beyond to please us with the sale of the car.
Thank you again Victor, we really appreciate you.
Luxury at a great price!
by KT from Henderson, Nevada
January 7, 2019
This car is so classy and at first intimidating because it look like it is so expensive. In all actuality it is reasonable. The features are amazing and it is a nice smooth ride. Definitely a car hard to pass up.
It was a simple purchase transaction and Eric (the Sales Rep) had all the technical and history data of the used car I was interested to purchase. I am going to recommend him and the Sales Center to friends and family.
I have the highline model, very comfortable.
by Mike82 from Abbotsford
December 3, 2018
I love all the options , 1.8 litre turbo gives you power when you need it but gas mileage . Also has a great fender sound system
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
Love the interior of this car and how it drives
by Kirsten from Walnit creek, ca
January 13, 2019
Love the interior. Leather touches on the inside and chrome touches on the exterior. Handles gear for a SUV. I owed one before and glad I bought another one.
Joe was an amazing car sales man. He was true to what he said and if he didn’t know the answer he found it out for you. Every time I called Hertz Joe would answer it was like he was running the place. Anytime I went to the dealership Joe was out in the heat showing a customer a car. He is just so great. When we went inside the other car sales men were just sitting around eating or chitchatting. Joe was an amazing experience just in himself I have never felt so confident in buying a car and not feeling preassured or stressed. I’m sending all my friends to hertz but not for just hertz but to speak with Joe because he is truly amazing.
Lots of pick-up, room for my 3 tall boys! Love it!
by OGN-VA from Norfolk,VA
January 5, 2019
It feels like a luxury car with the smooth ride and great pick-up. I love driving it. My family of 5 fits in it, including my husband and 2 boys who are all over 6 feet. Love the interior, the back camera, the sound system, and most of all, I love the reliability of my Jetta along with the fuel efficiency. Totally recommend it!
I purchased a van in Orlando and was helped by Wendy. The entire experience from start to finish was truly wonderful. Wendy assisted me for over three weeks, while I decided on a vehicle and secured financing through Capital One. She stayed in constant contact and made the process so simple it was scary.
Luxury at a inexpensive price
by KT from Henderson, Nevada
January 7, 2019
Beautiful car! I test drove it for 9 miles on the street then interstate. I had to have it so I got it!!! The performance, the color, the features, and everything about that car just fit my style. The test drive honestly is what got me. Also everything under the hood is placed in its own compartment and neat! All factory literally brand new with only 39,000 miles!!!!!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
best car buying experience I've had
by jenn1070 from Ashford
December 30, 2018
I was looking for a car forever, found the tiguan and fell in love!!! best experience from start to finish, glad I bought it !!!
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
Great vehicle when purchased certified used
by Dixie from Eden Prairie, MN
November 9, 2018
The Tiguan SEL 4Motion is a great small/mid size SUV but is over priced when new. Purchase certified used and get a premium vehicle for an entry level price.
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
Napleton was so nice and friendly and helped us find the exact Tiguan we wanted. Can???t thank Carlos and Jeff enough for all their help! We highly recommend them!
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
Sheriff wss one of the best salesperson we have ever dealt with. She new the works of the Passat inside and out.we rate her #1.
The last great VW-HP sells cars, Torque wins races
by FLYNT TREG from Lewiston ME
November 24, 2018
I purchased this 2016 TDI LUX T-REG ’new’ with emissions update in September of ’18 after researching and looking for nearly a year. At nearly 22% off of the MSRP and with 1,000 miles on it, I’d say I got a deal. This is authentic VW engineering, including that unique and comforting ’thud’ you hear when the door closes. I am a brand junkie for VW, having previously owned a VR6 Passat and a VR6 CC. I veered off to a Volvo but am now ecstatically returned to my favorite driving machine. This thing is a tank, and while the horsepower may not seem as compelling compared to other vehicles, it is the torque that makes the huge and most important difference. As a friend said once, ’horsepower sells cars, torque wins races’.
Purchased parts twice at this dealership. Both times the parts manager was too busy on the phone to even make eye contact. I get he was busy with a customer on the other line, but should have at least made eye contact especially if I???m standing about four feet away from him. As he handled his business I stood at the counter while my wife was looking around. Both times after finishing the call his eyes stayed fixed into his computer monitor and there was nothing but silience as I stood there waiting to be acknowledged. When he finally took his eyes off the screen my wife and I were greeted with ???Are you guys purchasing anything, or just looking around???? My wife and I just looked at each other in disbelief and confused as to why would I just be standing at the counter if we were just looking around. My first experience with Doug was just as bad when I Iayed two sunshades on his counter and he asked me ???can I help you????. At least on my first visit after his silence while starring at his computer screen I was greeted with a less confusing question.
Well planned out car
by Lloyd from Greeley, CO
January 13, 2019
I have only owned car a couple weeks but so far i like everything about it, it seems to be pretty much everything that is advertised
Where do I even start with this review?! Sheriff Lowe, Scott Wilhelm, Kenny Hunter and the rest of the staff go above and beyond to make sure you feel like more than just a "customer". No concern was too big or too small and were always addressed and my mind was put at ease. Sheriff stood by my side through the entire process and is passionate about what she does. She does not make you feel pressured and truly wants the best for every person that she helps. After this experience I couldn't imagine doing business anywhere else so I think its safe to say I am now a customer for life!
Great vehicle for my daughter
by Cliff from Fort Lauderdale, FL
January 12, 2019
It’s a very good first car for my daughter. She really loves it. It’s a very safe car for her. Her mother and I are happy with the purchase.
Outstanding Dealership. Made appointment to see this Brand plus another Brand elsewhere. I was so impressed, I bought a 2018 Beetle/Loaded and it is a blast. Never considered the other Brand! Very gracious and professional sales staff at Leesburg Volklswagon. Not pushy and will not keep you in the Dealership all day. They listen to what you want and make it happen. I will use this Dealership for all my service and updates for this 2018 Beetle. I was a very loyal FORD King Ranch truck girl for over 2 decades, however, the Thomasville Georgia Ford Dealer was unable to even fix a black seat latch, that I traded this King Ranch in for a Beetle. Goodbye FORD - Hello VOLKSWAGON!! Sheriff Lowe (That's her real first name: Sheriff), was an chipper and intelligent sales person. I would recommend checking out this Dealership for the experience. You might find you were very glad you did.
Terrific car for local commute and about town.
by TheDuke77 from Palo Alto, CA
November 14, 2018
Great car from the legroom, folding seats, styling, and quality. It's a winner. I love that it's the same as a VW Golf but electric!
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