Salesman Dion alcantara was more than helpful,he was very patient ,it wasn't until I went into the finance person Carlos that everything changed.i purchased the road hazard and some stupid program called dot.three days later tried to cancel both I could only cancel road hazard but I won't get credit till lease runs out.is that Fu or what.the other I was told x Carlos I couldn't cancel when the contract gives you thirty days to cancel.at this point I am thinking of cancelling the theft system also.i am so upset over this experience.and to top it all I have to worry about not having a spare.how stupid is that?
Very nice guy. Went out of his way to accommodate us in service department when we had brake issues with used car purchase. I would highly recommend him to anyone looking to purchase a VW or Volvo. Thanks for the great service!
Great experience! Extremely knowledgeable and provided excellent follow through. I have already referred Brian to several of my friends as they???ve recently leased Volvo???s and are ready for a new vehicle.
I was pleasantly surprised that I did not have to wait a week or two to get my car serviced. I also liked the fact that my call was answered by a live person rather than going to voice mail. I was not pressured to give a good rating for the service received as happens at some other dealers. My car had a spotless exterior when I picked it up. I wish my dealer back home was more like you folks.
My fiance called Gunther and spoke to Garrison. We decided that night to go test drive the Jetta. 2 hours later we had a pretty good deal for the R line. Love the car! Fun to drive, great on gas and has all the safety features I wanted.
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