Helped to fix an issue that Northpoint Volvo ignored!
by Volvo Guy from DealerRater.com
November 6, 2018
4.9 (1553 reviews)
I have a 2016 XC90 and was hearing a clicking-creaking noise when making turns. I went to Northpoint Volvo (current dealer at the time) several times to correct this and they made me feel like I was an idiot and told me it was just the brakes and I had to live with it. Not what I would expect to hear from a service provider for a $55k+ car still under factory warranty!! One day I was looking at the new XC60 at Jim Ellis Volvo in Buford. When I mentioned this same issue to the awesome Salesman I was working with (Louis Dymant), he immediately introduced me to Corey Wright in their Service department and asked him to help me. After an extensive and through review of my vehicle, they finally discovered the issue and made the necessary repairs (ALL COVERED UNDER WARRANTY!!!). Now my XC90 sounds smooth and quiet around turns, as I would expect it be! Corey and the amazing Volvo technicians at Jim Ellis Volvo Buford made me like family the entire time! So glad to have fond a new home to take care of my beautiful XC90 (what an amazing vehicle!)! Finally found a car dealer I can trust!!
2017 Volvo XC90 T6 Inscription Review
Orthopaedically dangerous headrests but beautiful!
by traderjohn from minneapolis mn
April 14, 2019
3
Super attractive SUV !
BUT , the headrests jam one's neck so far forward, it caused us neck pain, and the dealer ignored us .
Any MD or Chiropractor would look at this seat profile and lament it .
XC90 performs so well ! It is so lush so plush so atractive. But the neck pain is a deal breaker .
Also just to change the station or adjust the fan/AC/heat is a 4 step process on a screen = major distracted driving !!
Love 90% of this vehicle ; but the above is a deal breaker . Hope it improves for future or will never buy one again.
I had been searching for a used vehicle for my daughter for 2 months. I found a great car at this dealership. Rex Graham answered my questions by email before I travelled 55 miles to see the car. The car was not a Volvo but was immaculately detailed. No pressure sales tactics. After dealing with so many dealers trying to find a decent car, this was a breath of fresh air and my best experience ever. They accepted my offer by text the next day and deal was done. When I picked up the car it was spotless and detailed perfectly. Would buy every car in the future here and would drive 1 ½ hours to do so. Ask for Rex-he was awesome!
2018 Volvo XC90 T6 Inscription Review
Style and class most important safety
by Turner4eva from Groton Ma
February 2, 2019
5
This SUV is incredible. More safety options than imaginable and having the Volvo button much like Onstar is an amazing feature. The kids love the wifi and the panoramic roof.
One feature I wish it had was a charging station for my phone. The leather while soft and plush is super sensitive to jeans and leaves mark's on them. I also wish we could have rain guards, volvo doesn't make them but we had aftermarket ones installed. I didn't feel comfortable with the way the window was closing so we removed them. One last recommendation is to order Weather Tech floor mats. While Volvo offers a heavy duty they cannot compete with WeatherTech.
I love my Volvo lease.
We had an amazing experience at Jim Ellis Volvo. First of all the showroom is spotless and ALL of the employees were super friendly. Every time we came in we were greeted and the staff was so helpful. Jim was very patient and knowledgeable about the XC90. I even text him a few times on his personal cell phone and he responded right away. Jim was not there when we went back to buy the car and Justin helped us with the closing process. Richard & Ken made our process super smooth which we appreciated due to our time constraint. The entire experience was really nice. We never got the feeling that we were working with "one" salesman. We were deciding between a Range Rover & The Volvo and we picked the Volvo XC90 for the simple yet luxury attributes of the suv. We Highly recommend Jim Ellis Volvo, not sure if you can get better service at another dealership.
2017 Volvo XC90 T6 Inscription Review
Like No Other Vehicle On The Road
by David G. from Natick, MA
January 23, 2019
5
Semiautonomous PilotAssist cruise control, Apple CarPlay, Head Up Display (HUD), and loads of safety technology are the features that make the Volvo XC90 stand apart from the crowd.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Volvo XC90 T6 Inscription Review
Do not buy R-Design if you have a car seat.
by Calcifer from Golden, CO
April 16, 2019
3
Drove a XC90 R-Design and liked this vehicle a lot. Seemed to have a great amount of rear legroom. Then we tried putting an infant car seat in the back. You have to push the front seat up so far that someone can't sit with their legs straight. Tried with a rear-facing toddler seat and the same issue. I cannot believe a car this big has this issue. So if you're looking for SUVs like this and you have a kid in a car seat, you may want to look elsewhere. We couldn't buy it due to this limitation.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Volvo XC90 T6 Inscription Review
Super comfortable
by Colleen from Mass
April 3, 2019
4
Have not owned the car long but so far am happy with it overall. I’m not thrilled with the console design - awkward compartments and frustrated with the blue tooth - sometimes it connects sometimes not. Car rides nicely and is comfortable and love all of the safety features.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Volvo XC90 T6 Inscription Review
Most reliable and safe car I have owned.
by VolvoFan from Pemvbroke Pines, FL
March 2, 2019
5
If you are looking for a real safe, reliable, fuel economic, great autonomy, comfortable and user-friendly car, try one XC90 Volvo. I've been driving cars for more than sixty years in my life and only a few years ago I bought a C70 Volvo (hard top convertible) as a second car and felt in love with it. Then I decided to try one XC60 as our primary car. Then exchanged for another XC60, when we decided to stay with volvo cars. By the end of last year, we switched to one XC90 to test and are very happy with it.
We live in a day of basing some buying decisions on reviews so I want this to be accurate and precise. There is nothing more I enjoy more than to give someone an incredible review boasting about impeccable service and going over and beyond the call of duty to earn your business. This is exactly what happened at Volvo Mall of Georgia. I try to make my reviews relevant and do not hide who I am (so you can tell it???s a real review). The best way to start this story is I did a ton of research before choosing the actual dealership from where I planned to purchase my next vehicle. I read reviews on dealerships and cars. It???s important to me so I drove from Atlanta to Buford based on my findings even though there were other choices much closer to home. The abbreviated version of this story is I had an issue with a car I purchased. Within 5 minutes (probably less) after contacting the dealer, they called me back and scheduled an appointment. They owned the concern I had as if it was their own. Volvo Mall of Georgia went completely out of their way to make everything right. They assured me there was nothing to worry about and within 24 hours solved my problem. I???ve purchased cars 30 years of my life and no one has taken such good care of me. Purchasing a vehicle is hard. It???s time consuming and somewhat cumbersome getting everything in order. It is typically one of the biggest commitments and expenses you can have ??? for years so it is important to ???get it right???. Volvo Mall of Georgia makes it happen. You are not going to walk away disappointed. My thanks to Tim, Rex and Marcus for completely changing my perception of how a car purchase should happen. I am completely spoiled and only plan on shopping at Volvo Mall of Georgia from here on out. You honestly cannot go wrong here.
2018 Volvo S90 T5 Momentum Review
I am very pleased with the service in the automobi
by Quis from Houston tx
April 8, 2019
5
I am very pleased The sales department was very helpful and very knowledgeable and Austin Quisenberry who is the sales manager did an outstanding job
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 Volvo S90 T5 Momentum Review
After 1 1/2 years, I still LOVE my car!
by tllong from Syracuse, NY
April 6, 2019
5
I did a ton of research on this car before purchasing it, searching high and low to see the colors in person and in the Inscription package that we wanted.
I absolutely love the car. I have no complaints. It is extremely comfortable, rides beautifully, is easy on the eyes and has some great pick up! Sometimes I pull away from a light or when entering the highway faster than I intend.
I still love the car and after longer road trips will often make that comment. The only single thing that I would change is the exterior color. It was a compromise because my husband and I could not agree and we were not impressed by the white or black. There was a darker blue shade that we really liked but it was not an option on this model (Denim blue - hint, hint Volvo).
Plus the rear seat leg room is insane. Our teenage kids have no complaints when we go for long car rides. We sometimes drive 5 hours to go ski and no one is needing to stretch their legs or uncomfortable.
While deciding what vehicle and which dealership to buy from, we visited Volvo Cars Mall of Ga several times. David Winholz patiently guided us through the various options available for the XC60's, allowing us to test several different models, and never pressuring us to make a decision. In fact, David encouraged us to look at other makes/models before making our final decision. We will certainly recommend Volvo Cars MOG and David Winholz to our family and friends.
2017 Volvo XC90 T6 Momentum Review
Great car
by JB from Birmingham
January 5, 2019
5
I drove this car for a day, was really comfortable, easy to drive, super cockpit and great ride quality. The new modern look makes it a car you really feel proud to drive. Well done Volvo
My wife and I were looking for a very specific Volvo XC90, and luckily for us, the great team at Volvo Cars Mall of GA found exactly what we were looking for. We worked with both Rex and Justin, and could not have been more pleased. Justin delivered the car to our house and spent the afternoon with us going over every feature and answering any question we had. Rex even went the extra mile and put a different set of tires on that we had requested from a different model. The experience was so easy, I can't thank these guys enough.
2019 Volvo XC90 T5 Momentum Review
Smoot car
by Ck00000 from Cleveland, OH
April 2, 2019
5
I love this car! I just wish there was more storage space inside for stuff (sunglasses, Kleenex, etc.) Then drive is smooth; the pick-up is quick. I enjoy this car a lot.
After meticulously searching through vehicles and many dealerships, I found the vehicle calling my name at ALM on 05/25. Anxiously, I went to the dealership that same day, met with sales lady Shanta who was absolutely AMAZING throughout the entire process :-)....she restored my faith in car salesmen again :-) She pulled up the vehicle I inquired about, we went for a test drive and I fell in love with the vehicle, but what was even more enjoyable about my car buying experience, is that Shanta wasn't being too aggressive or trying to get me to buy a car right then, and she actually advised me to sleep on my thoughts and let her know whatever I decide. Well...later that day, I made my decision, called Shanta and told her that I'm ready to make my purchase. She sent me the link to fill out the application, once I completed the application, I went back to the dealership the next day and was trading in my old car and driving away in my new Lexus in about 1.5hr and that is how I LOVE doing business. ALM has gained a new loyal customer. THANKS SO MUCH SHANTA for your professionalism, honesty, and awesome customer service :-)
CarMax Norcross - Now offering Curbside Pickup and Home Delivery Review
Excellent service from Jim Digh
by HNassery from Atlanta
November 6, 2018
3.7 (15 reviews)
I had not driven in 27 years because I lived in a city, so getting back to driving was a challenge, but Jim Digh made it easy and comfortable. He too almost the whole day with me, explaining all the new modifications and we test drove several cars before we found one that fit me. Then I returned it for a different make and model and he couldn't have been kinder. Maybe it's because I'm newly returned to the South, but he made what was an extremely anxious procedure for me, completely painless. And he was great fun to talk with.
2019 Volvo S60 T6 Inscription Review
Responsive, excellent driver assist.
by Walter from Danville VA
April 30, 2019
5
Agile and responsive handling, relative quiet ride, 74 Db on Parkway. Excellent driver assist and warnings. Nicely styled with R-Design package, T6 with supercharger and turbocharger, all wheel drive with great sound system. Still in the Honeymoon stage. Can get excellent gas mileage, if you want that kind of thing, hehehehe.
40000 miles never a hiccup, radio, nav, ipod stuff is great. road lighting is very good at night. Feels safe and nimble when driving and it really smooths out the curves.
I did my homework, looked at lots of options (Volvo XC60, Mercedes GLC300, etc.) and decided that the Audi Q5 was the way to go. Feature to price ratio falls in the middle between the Volvo and Mercedes, but the Audi made my heart flutter more than the other two. So I did my homework and studied packages and features to figure out what I really wanted this vehicle to have. Then I went through Costco and Sams Club pricing to see what kind of deal I could get. Costco referred me to another Audi dealer that I won't name--let's just say they are SOUTH of Atlanta. I drove all the way down from Forsyth County because they promised to same me money and offer some great services, but their deal was less than stellar. They knew my budget, did not offer much of a discount even with the Costco affiliation, and wanted to tack on extras such as $200 for nitrogen in the tires! I kind of ended up back at the drawing board and tried the Sams Club angle instead. They were looser in the dealer referral process than Costco, so through a couple of initial contacts, I ended up working with Ryan Asmer at Audi of Atlanta. Not only did he give me the Sams Club discount, he ended up knocking twice that again off the list price of a better vehicle. So I got a Q5 Prestige at a price lower than a Premium Plus at the other dealership! Everyone I dealt with at Audi of Atlanta was helpful and nice, and made the buying process as smooth and efficient as possible. I look forward to dealing with their Service department and a long relationship.
2018 Volvo XC60 T5 Momentum Review
Volvo Delivers on Every Front with the XC60
by Akb1274 from Louisville, KY
May 16, 2019
5
A sporty, fuel-efficient, comfortable, and luxurious crossover SUV. I've been a Volvo owner for life and have yet to drive another of their vehicles which so well meets our family's needs. Cannot recommend it enough.
Purchased a 2011 black Toyota Avalon. Craig Goldstein was my sales agent. Top notch service. I love my Avalon. I plan to shop here again for my daughter's car. Craig thank you again for the wonderful process of closing the sale of this car. Not bad for just walking in to see your iventory. I left with a wonderful car.. Thank you so much sir.. See you guys sooner than later... M.King..
2019 Volvo XC40 MOMENTUM Review
Fun, well designed car
by JSmith from Massachusetts
May 15, 2019
5
The interior is so well thought out. It is a small car in size, but you wouldn't know it in the cabin. Very spacious with tons of storage.
I am only temporarily in Atlanta and needed my battery checked. It was the Friday before Labor Day, and I did not expect that Dyer could fit me in. I was helped immediately and left with a new battery in a very short while. My service representative could not have been nicer and more helpful.
2018 Volvo XC90 T6 Momentum Review
Most Luxurious SUV I've owned
by Kimberly from Albuquerque
January 17, 2019
5
I am looking forward to my next road trip in my new XC90. I look for places to drive. It handles well in the snow and rain. I feel safe with my children and grandchildren in the car, but more importantly it is big enough for everyone to have their own space :-).
My experience in the Dyer&Dyer Service Dept. was Excellent. Kudos to Raymond Price, Service Advisor!!
2018 Volvo S90 T5 Momentum Review
Most comfortable car I've owned
by New Volvo Fan from Manhasset NY
April 22, 2019
5
Like driving in my living room. Rear legroom may be more than front seat legroom. Premium sound (Bowers & Wilkens) features multiple options (concert hall surround-sound; stage or customize-able. Similar options for driving: eco (4 cyl); standard or Power (Turbo boost). Sleek, stylish exterior design. Interior features walnut inlays with Inscription model. Really classy. And incredible discounts available through TrueCar or direct from dealers.
Ray Price is theee best ! Answers all my questions and concerns . You won't regret seeing him .
2019 Volvo XC90 T5 Momentum Review
Best new car experience ever.
by Joseph from Clinton
April 27, 2019
5
Definitely exceeded expectations. I am continuing to learn of the superiority of this Volvo. I feel very safe in this car. The ride is second to none. Sound system knocks it out of the park!
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