2014 RAM ProMaster 2500

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Key Specs
Our Take
Overview
Photos
Reviews
Safety & Recalls
Warranty & CPO
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Key Specs

of the 2014 RAM ProMaster 2500. Base trim shown.

Our Take

From the Cars.com Vehicle Test Team

The Good

  • Cargo space
  • Diesel engine availability

The Bad

  • Backup camera not standard
  • Controversial styling
  • Passenger version not offered

Notable Features of the 2014 RAM ProMaster 2500

  • All-new full-size commercial van
  • Front-wheel drive
  • Two available roof heights, three wheelbases and four body lengths
  • Gas V-6 engine or diesel four-cylinder
  • Navigation system available

2014 RAM ProMaster 2500 Overview

By Cars.com Editors
Vehicle Overview

Based on the Fiat Ducato full-size cargo van sold in Europe, the ProMaster joins the Ram lineup for 2014. Offered in a wide array of configurations, the ProMaster competes with the Nissan NV, Ford Transit and Chevrolet Express.

New for 2014

The new 2014 ProMaster is available in four body styles: cargo van, chassis cab, cutaway or window van. Two roof heights and four body lengths are available. Power comes from a 3.6-liter gas V-6 or a 3.0-liter diesel four-cylinder, and the diesel teams with an automated-manual transmission. The ProMaster comes in 1500, 2500 and 3500 duty ratings.

Exterior Highlights

  • Black body side and wheel lip moldings
  • Choice of 118-, 136- or 159-inch wheelbase, with extended-length body available for 159-inch model
  • Standard or high roof
  • Right-side sliding door; available left-side sliding door
  • Rear doors open 260 degrees
  • 16-inch steel wheels; 16-inch aluminum wheels available
  • Available fog lights
  • Available power-adjustable heated side mirrors

Interior Highlights

  • Seats up to three with available dual-bench passenger seat
  • Cloth upholstery; vinyl available
  • Air conditioning
  • USB port for charging devices
  • AM/FM radio; CD stereo available
  • Available Bluetooth
  • Available navigation system
  • Available heated seats

Under the Hood

  • Front-wheel drive
  • 280-horsepower, 3.6-liter V-6 engine makes 260 pounds-feet of torque and works with a six-speed automatic transmission
  • Available 174-hp, turbo-diesel 3.0-liter four-cylinder makes 295 pounds-feet of t...
Vehicle Overview

Based on the Fiat Ducato full-size cargo van sold in Europe, the ProMaster joins the Ram lineup for 2014. Offered in a wide array of configurations, the ProMaster competes with the Nissan NV, Ford Transit and Chevrolet Express.

New for 2014

The new 2014 ProMaster is available in four body styles: cargo van, chassis cab, cutaway or window van. Two roof heights and four body lengths are available. Power comes from a 3.6-liter gas V-6 or a 3.0-liter diesel four-cylinder, and the diesel teams with an automated-manual transmission. The ProMaster comes in 1500, 2500 and 3500 duty ratings.

Exterior Highlights

  • Black body side and wheel lip moldings
  • Choice of 118-, 136- or 159-inch wheelbase, with extended-length body available for 159-inch model
  • Standard or high roof
  • Right-side sliding door; available left-side sliding door
  • Rear doors open 260 degrees
  • 16-inch steel wheels; 16-inch aluminum wheels available
  • Available fog lights
  • Available power-adjustable heated side mirrors

Interior Highlights

  • Seats up to three with available dual-bench passenger seat
  • Cloth upholstery; vinyl available
  • Air conditioning
  • USB port for charging devices
  • AM/FM radio; CD stereo available
  • Available Bluetooth
  • Available navigation system
  • Available heated seats

Under the Hood

  • Front-wheel drive
  • 280-horsepower, 3.6-liter V-6 engine makes 260 pounds-feet of torque and works with a six-speed automatic transmission
  • Available 174-hp, turbo-diesel 3.0-liter four-cylinder makes 295 pounds-feet of torque and teams with a six-speed automated manual transmission
  • 5,100-pound maximum towing capacity, when properly equipped

Safety Features

  • Electronic stability system with traction control, hill start assist and trailer-sway control
  • Antilock brakes
  • Side-impact and side curtain airbags
  • Available backup camera, rear parking sensors

Consumer Reviews

Exterior Styling
(3.0)
Performance
(3.0)
Interior Design
(3.3)
Comfort
(3.1)
Reliability
(1.9)
Value For The Money
(2.4)

What Drivers Are Saying

(2.0)

JUNK DO NOT BUY

by ThomasJ from Worcester on July 26, 2018

A lot of recalls, which wasn't bad however all the recalls were for small things. I too have had a radiator leak since day one, even after it was replaced, it also took over 4 months to get it. It ... Read full review

(1.0)

Stay away from don't buy

by Rod from Atlanta GA on June 5, 2018

I own two stays in the shop, I only owned for two years the engine need replacing, number 5 misfires on both vans. The vans smoke. Had an oil leak from the oil filter housing on both vans. Read full review

Safety & Recalls

Recalls

The 2014 RAM ProMaster 2500 currently has 0 recalls

Crash and Rollover Test Ratings

The 2014 RAM ProMaster 2500 has not been tested.

Manufacturer Warranty

  • Bumper-to-Bumper

    36 months / 36,000 miles

  • Powertrain

    60 months / 100,000 miles

  • Roadside Assistance

    60 months / 100,000 miles

CPO Program & Warranty

Certified Pre-Owned by RAM

Program Benefits

24-hour roadside assistance, Carfax vehicle history report, rental car and 24-hour towing, and first day rental

  • Limited Warranty

    7 years / 100,000 miles

    7 years/100,000 mile warranty on all certified vehicles
  • Eligibility

    Under 5 years / 75,000 miles

    Vehicles receive a 125 point inspection and reconditioning.

    See inspection details.

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Cars.com Car Seat Check

Certified child passenger safety technicians conduct hands-on tests of a car’s Latch system and check the vehicle’s ability to accommodate different types of car seats. The ProMaster 2500 received the following grades on a scale of A-F.*
* This score may not apply to all trims, especially for vehicles with multiple body styles that affect the space and design of the seating.

Warranty FAQs

What is a Bumper-to-Bumper warranty?

Often called a basic warranty or new-vehicle warranty, a bumper-to-bumper policy covers components like air conditioning, audio systems, vehicle sensors, fuel systems and major electrical components. Most policies exclude regular maintenance like fluid top offs and oil changes, but a few brands have separate free-maintenance provisions, and those that do offer them is slowly rising. Bumper-to-bumper warranties typically expire faster than powertrain warranties.

What is a Powertrain warranty?

Don't be misled a 10-year or 100,000-mile powertrain warranty doesn't promise a decade of free repairs for your car. It typically covers just the engine and transmission, along with any other moving parts that lead to the wheels, like the driveshaft and constant velocity joints. Some automakers also bundle seat belts and airbags into their powertrain warranties. With a few exceptions, powertrain warranties don't cover regular maintenance like engine tuneups and tire rotations.

What is included in Roadside Assistance?

Some automakers include roadside assistance with their bumper-to-bumper or powertrain warranties, while others have separate policies. These programs cover anything from flat-tire changes and locksmith services to jump-starts and towing. Few reimburse incidental costs like motel rooms (if you have to wait for repairs).

What other services could be included in a warranty?

Some automakers include free scheduled maintenance for items such as oil changes, air filters and tire rotations. Some include consumables including brake pads and windshield wipers; others do not. They are typically for the first couple of years of ownership of a new car.

What does CPO mean?

A certified pre-owned or CPO car has been inspected to meet minimum quality standards and typically includes some type of warranty. While dealers and third parties certify cars, the gold standard is an automaker-certified vehicle that provides a factory-backed warranty, often extending the original coverage. Vehicles must be in excellent condition and have low miles and wear to be certified, which is why off-lease vehicles feed many CPO programs.

See also the latest CPO incentives by automaker