I went there to buy 2013 Kia Sorento and I met some lady her name is Debbie, she is a very smartest underwriter and salesperson.
She is a very friendly person like my sister and works professionally with amazingly quick.I arrived there at about 3:30 PM but I could pick my new car up at 4:30 PM, it took only 1 hour!! test driving/all paper works with loan processing.I strongly recommend this dealer and Debbie and you will be happy~~Thanks, Debbie.
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 5, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
I bought a Lexus ES350 from this dealer. Mathew promptly responded to my email. Then I had a very good experience dealing with AJ during the deal and after sale. They all are very professional and friendly. Smooth transactions. I am sure I will be returning to them for future cars.
I just purchased my new RDX yesterday and I am very pleased with it. I drove 2 hours to Rosenthal Acura to get my car. It was a hectic drive, but well worth the trip! I can???t say enough about this dealership. My salesman, Alan Eden was so helpful and such a pleasure to work with. He is a true professional. He did everything he could do to make this a great, smooth transaction. Even though we have so far to travel to get there, I would highly recommend this dealership. I really love my car! Thank you Alan Eden for everything you did for us!
Great and enjoyable experience working with Fernando at the first day of the visit, it was one of my car dealerships visiting. After a few days of shopping around, I finally select Fernando, he answers my midnight questions, help me select the cost saving package choices and work with manager provide good quote. He is very professional and friendly. A few days later, I select Rosonthal to start purchase the car, his team Ned Imaniyan help me trade in and proceed the final negotiations. He???d answered many questions from my wife to figure out how to control today???s high tech car... I feel from the top manager to sales team are so nice and enjoyable work with. The price, the car select and the car cleaning all are perfect. I want to thank you all from Rosonthal Acura Owner, Manager, Fernado and Nad Imaniyan and other team. This is the best car dealership I enjoy work with!
I emailed Rosenthal asking about an RDX they had in stock. Ned Imaniyan contacted me by email and quickly gave me a lease price and terms. The monthly lease payment beat several other Acura dealers in the area by a significant amount. Showed up at the dealership, signed paperwork and was out within the hour. Very happy.
Larry Pinto is an excellent sales rep! He has a wealth of experience, knowledge, accommodating, warm/inviting personality and goes above and beyond to meet his clients needs! His great customer service skills make him the best sales rep I have dealt with. I would recommend him to anyone looking for a car. Rosenthal Acura has found a gem in Larry and hope they know his worth! Thank you for all your help Larry!
I have used this dealership through five automobiles over the last 15 years, and my late husband used them for nearly 10 years before that. Larry Pinto has always been my sales person and I would never go anywhere else. Ever. He gets me the best car for my lease needs every three years, and he gets me the greatest price every single time. He would bend over backwards to do anything for me that I need during the course of my leases, as well. Furthermore, I always get my car serviced here, and the service department is totally professional and well-run. I have only good things to say about this dealership.
I searched multiple Acura dealership and ended up with Rosenthal and Larry Pinto. Larry was very professional, accommodating with scheduling and stayed late to complete sale. This was a very easy negotiation and painless transaction.
Received best prices and excellent customer service from Alan E. in Internet Sales at Rosenthal Acura. It was worth the drive from Baltimore! I needed to finalize my purchase decision at the dealership (model and color), and Alan was helpful and patient. I have purchased cars for family and friends for over 30 years. I am very particular, and give Alan my highest recommendation. Also enjoyed working with Walter O. (Sales Manager).
We had a great, no pressure, experience with Matt and Mike. The price of the vehicle we purchased was priced competitively from the get go (we did weeks of online research) and they didn’t mind us getting the car inspected by an independent mechanic. One of the best car buying experiences I ever had!
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
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