Great Service Experience on vehicle I bought here!
by Danny from Peoria, AZ
November 3, 2018
I got online to schedule an appointment for my car for routine maintenance and some warranty work. Based on my experiences with other dealers, I assumed my car would need to be kept for work. The online system recommended a Saturday appointment. I figured I would drop it off and would have to pick up the following week. Much to my surprise, my vehicle was ready later that day with everything done! The dealer even called to follow up on my experience. Thanks, Lunde!
I had the extreme pleasure of having Aaron as my salesman during the process of buying a used Acura RL from the Acura Peoria dealership. I absolutely love the car, and Aaron and the whole dealership made my first car buying experience incredible. Very thankful for all of their help and cooperation, it made the process stress free. I highly recommend Aaron as well as the entire dealership staff for buying a new or used car.
Spoke with Cory at 10am to see if the vehicle (Lexus IS250) was available. Test drove the car 30 minutes later and finalized the purchase and financing within an hour. No pressure, no hidden fees and no surprises. Walked us through all the numbers, the car fax report, the factory warranty remaining, etc.
First time buying a salvaged vehicle so I asked a ton of questions which Jason was honest, forthright and very helpful. Bought Nissan Titan truck over a year ago and never had a problem with it. Runs like a monster and looks great. Would definitely buy here again.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
They had the car I wanted and they were able to work with me to make it a great deal and experience. The process was easy and quick. Chris Hefke was great and I would definitely recommend working with him. I will continue to come back for all my service and buying needs.
Reached out through cars.com and scheduled a test drive. Communication through email was good. Met with Tina, took my test drive and Tina was very knowledgable. Told her my story, she was no pressure which was good. I may be 60 days out before I settle on a vehicle purchase but would go back to Mark Mitsubishi if the stars align by the time I am ready to pull the trigger.
Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 3, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
This dealer made it very easy to buy a car! Steve the sales manager was great and did everything he could to get us where we wanted to be! I will definitely recommend this dealer to my friends and family!
I purchased a used car from Rachel Finkelstein, she made the car buying experience easy and walked me through the entire process. She was honest and realistic with my deal and I didn't feel like I was being mislead whatsoever. She was very personable and friendly. Overall, I would definitely recommend buying a car from Acura North Scottsdale!
My husband and I had possibly the best car buying experience of our lives dealing with Chris Hefke at Acura North Scottsdale. We were in the door and out of the door in under 2 hours for our purchase....AND....Chris was both fun and efficient to work with. Thanks, Chris !
WOW! The best car buying experience I have or my wife have ever had!!
The facility was exceptional and the people were even better. We can't say enough about Chris Hefke. Talk about a young man with wonderful people skills, a laid back, but professional demeanor with an emphasis on truly helping us make the right choice. Really a nice man, and couple that with Shannon Krest's competent and kind assistance we left Acura North Scottsdale not only with a new RLX, but with a desire to share our encounter with new car buyers anywhere. Thanks again, Graham & Debbie
I went in to lease a new MDX the other day and trade in my current lease early. Chris Hefke greeted me as soon as I walked in and helped me through the process. After answering a few quick questions he identified a good MDX for me and came back with an aggressive offer right off the bat which was refreshing. I wanted to confer with my wife and was not pressured at all when I said I was leaving. After speaking with my wife we decided to proceed. I came back in later that afternoon and the process of dealing with my current MDX, the financing and new car paper work was quick. I was on my way in the new car in about 45 mins. My first lease was from Acura Peoria but this was a much better experience. Thanks Chris and team!
Got a great deal from Manny at Autonation Tempe. Whole process was stress free. Good people to deal with. I did my homework and got the truck I wanted for a price I felt good with.
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