Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Found a vehicle that I was ready to buy but their no haggle pricing was too high. As an online only dealer without brick and mortar investment they should offer very attractive pricing. I managed to find a similarly equipped car for a much more attractive price. Their customer service was great so if you find a car that you like and you like the price I would not hesitate buying from them.
Where do I begin? I've been a Sterling Acura customer since 2012. Montye was amazing! Montye is the best sales representative I have ever dealt with. He's very charismatic, knowledgeable, and truly cares. My husband and I loved our 2016 TLX; however, once we saw the A-Spec online we fell in love. I walked into the dealership with intentions of just looking at the car...and within a few hours I walked out of their dealership with a brand new BEAUTIFUL 2018 Acura TLX A-Spec w/ Tech Package in Bellanova White and red leather interior. The process was very smooth and efficient. As a repeat customer, I am continuously¿ blown away by their exceptional ¿customer service from their sales and service department. I am a Sterling Acura customer for life! :)
Note: Their showroom is under renovation. I have been to the dealership prior to construction and can attest that the current set-up is not ideal but they make the best out of it. I'm looking forward to seeing the renovated areas.
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