Used Acura for Sale in Arlington Heights, IL

Where do I start. I???ve been doing business with Arlington Acura for almost 14 years. One thing that stands out is seeing some of the same faces that were there the first day I walked thru the door in 2005. I???ve purchased two vehicles, both of which have been maintained by the the service department. While purchasing a vehicle should be the highlight of the experience, I judge my experience over the years by the exceptional service staff. I can???t say enough about the passion they have to satisfy the customer, from the manager to the porters. Keep up the good work everyone and a special THANKS to Mark Neitzke!

I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless. My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future. Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.

I've worked in the dealership industry for almost 6 years now, being 25 that's basically my entire career so far. I started, and have been with a top 10% store since day one so good service has come to be the normal for me. My salesman was John Bucher, an older gentleman that seems to care more about the customer than a commission check. (A rarity in today's market to be honest, given that most sales and service personnel are 100% commission.) He was pleasant to talk to, and easy to work with. He came from another career path, and seems to genuinely enjoy working at the store as a salesman. For being the only Manual CR-Z 13' and up in the area, I really was expecting pushy sales tactics and nonsensical add ons, all of which I've had to deal with indirectly before, on the other end of the table. MY finance guy, Adam, was also relatable, and easy to work with. I did not haggle price a whole lot, the car was what was promised, and already priced slightly below the going market for Manual low mileage CR-Zs I would highly recommend John, and I can personally certify that he is more concerned about you, than his check at the end of the month.

Fantastic styling and comfort, lots of room inside and drives really well! Love the heated seats and how it handles in the snow. Automatic lift gate and lane change assist are great features as well!

People, people, people. Always so friendly and knowledgeable. Never seem hurried, always have patience to explain, and are meticulous in their service. The showroom and garage are very attractive, super clean, and comfortable. And the People!!!! So Nice. Shout out to Sales, Service, Parts, Receptionist. Ken Merchut in Service is on top of things no matter when I call or drop in. Thank you!

This car has all the whistles and bells that I’m still learning how to use but I enjoy it and my wife is very happy with it.

Dave and Debbie here??? We went to the Milwaukee Auto Show in February to look for a new car for Debbie. She liked her 2010 Honda CR-V and wanted something similar. In the end, she settled on a 2018 Acura RDX AWD base model -- a very similar car. Fast forward to July. We went to the local Milwaukee area dealer on the Fourth of July to see what they had. Three days later we were back for test drives. We bought from this dealer before and had had good experiences. Then we got their price. It seemed high, particularly since the 2019 RDXs hit the floor at the start of June. They said it was pretty much the best they could do. We got home and Dave hit the internet: Edmunds and TrueCar. We started getting offers within an hour or so, more on Sunday, and more on Monday. Some were good. The offer from Muller's Woodfield Acura was better than the others -- enough to make the difference. Danielle Smith and Dave started talking on Monday. She answered all of his questions and made it easy. Having never bought a car out of state and being an engineer, he had many. She even wrote up a sales form he could use with the local dealer (we worked with them first and wanted to give them a final shot). A quick call later, the local dealer's best-they-could-do price suddenly dropped $850, but they would go no lower. They figured we weren't willing to drive to Illinois to save nearly $400. Apparently few of their customers do. For us, $400 is most of a car payment and enough for four or five nights out. Our local dealer also cautioned us about all of the bad experiences customers can have out of state. That same evening, we drove to Muller's Woodfield Acura in Hoffman Estates. We arrived at 7:30 and were out at 9:00. Easiest experience we ever had. Barb took our information to get the paperwork started. Then it was off to the car to check it out and a test drive. Everything was EXACTLY as represented. Same model, same trim, same VIN number and same mileage (12) as quoted. Shortly after, we were filling in blanks and signing here, here and here with Myles. They even took our personal check for the down payment. Then Barb helped us set the car settings and we were on our way. Easy peasy and a quick drive back to Milwaukee and bed. We've had the car a few days now and we made the right choice. The people we worked with followed up to make sure everything's still good. It is. Dave even had a nice email conversation with Scott Muller (his name's on the building). Takeaways: - Woodfield Acura offered a good price and value. We'd happily buy from them again. - Woodfield Acura is big. They have two lots and maybe hundreds of cars (easily at least three times the size of our local dealer). - This is the quickest car purchase we've ever made. In and out in 90 minutes with the car. - Barb, Danielle and Myles were easy to work with and we had a great experience. We imagine the rest of Woodfield's staff is, too. - The internet is a valuable tool for car shopping. Myles said they sell most of their cars via the internet. - The phone and internet are valuable tools for negotiating. We haven't negotiated in person since 2004. - We had to drive a bit to get the price we wanted. It was worth it for us. - Should we ever have any issues under warranty, we'll hit our local dealer. They'll still happily take that business and Woodfield is just too far away for that. Dave and Debbie BTW: Regarding the Finance Manager's work in the question below, we already had all the numbers before we even stepped in the door, courtesy of Danielle. We also knew we didn't want any vehicle maintenance or protection products. Myles' review of all that was essentially a reprise with no pushiness because we were already set. And that's a good thing.

Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.

I had enquired about pricing on the 2019 Acura RDX Advance Package and received a response from Sebastian Wrobel. He was instrumental in discussing about the numbers and answering every silly question that I had. I dealt with Sebastian and Myles Bauer online and made the purchase online without even seeing the vehicle in person due to the faith I had in Sebastian. He was flexible in helping find the right color and vehicle. I knew exactly what accessories I wanted to add and he had them added, detailed the vehicle and had it delivered to my house in Metro Detroit. Sebastian and Myles are very knowledgeable and know what they are talking about. I am very happy with my vehicle and would advise people to speak with Sebastian before going elsewhere. I would love to bring back business to Sebastian in the future and wish him the very best. 🙂

Very satisfied with the staff, they work together and make sure you have the best experience. I will definitely go back for my next vehicle. Thank you louis for helping me

Drove 3+ hours to buy a 2014 CPO MDX and the sales part of it was fantastic. Unfortunately, I ran into some hiccups finalizing the finance part of it, which is where Rene was phenomenal. I came with a pre-approval from my credit union, but things got complicated because it was a Saturday and trying to work with the credit union staff on the weekend was "challenging" to put it mildly. Rene worked tirelessly for 2 hours trying to figure out a solution so I could drive away that day with the MDX and still use the credit union I got pre-approved for (which was nice because he didn't get pushy about trying to use one of their lenders and I definitely didn't want to have to drive back again). He even told the credit union he would go out on a limb and give them a few days to transfer the funds to the dealership as long as they had a copy of the cashiers check they could fax him, which I know was a big deal for him to offer since it essentially puts blind trust into a stranger to "promise" to send the money. Well, long story short, after about 2+ hours of this, I recognized the difficulties he was trying to manage, so I ended up applying for a loan through Honda/Acura. Turns out it actually was a win-win for everyone! They were able to give me an even better rate, Rene had an easier job with the paperwork, and the credit union didn't have to go through all of the work to process the loan and get a cashiers check then send it during the week! Really shows how hard Rene worked to try and provide customer service, because even though it was vastly easier to use a preferred lender, he still went above and beyond to try and make it work for the customer's wishes .I only wish I had a time machine and just did it right from the start, would've saved everyone involved a lot of stress and headache!

My wife had been looking for a very specific car all over the internet. Finally, she found "the one" at Jennings Chevrolet. I called and talked with Adel and he told me all about it. On his word, we bought1-way plane tickets from Boise, ID to Chicago, took a $50 Uber and arrived at Jennings the next day. Adel had the car all ready for us and it was everything he said that it was. He gave us a discount for the plane tickets, paid for the Uber and made us feel very confident in the purchase. After a 3-day, 1900 mile trip back (by way of Mt. Rushmore), we couldn't be happier! I would fly back to Jennings and do it all over again! Everyone, especially Adel, was fantastic to work with and totally upstanding. Great experience and my wife LOVES her Jazz blue, 2016 Chrysler 300s AWD. (See, I told you she was specific).🛫🙂

Acura reliability and comfort with a peppy turbo engine and room to haul. Versatile and fun to drive. Luxurious interior, with every feature in its proper place.

I previously worked with Adam and had a good experience but left somwhat unhappy but Raul and his GSM reached out and made things right. I'd do business anytime with McGrath Acura of libertyville

Car is solid and runs very smooth. A very comfortable vehicle. Thank you !!! Hoping it turns out to be a car with minimal issues.

Very pleased with Napleton Cadillac and especially Keith in the service department, anytime I call with questions or concerns he always takes care of my needs with the up most professionalism, I appreciate being treated with courtesy and respect from everyone at this dealership.

Good turnaround on my SUV; that is, drop-off was easy and the car was returned in the time frame that was promised. There was also a billing issue at the end, and the accident was quickly acknowledged and corrected in a way that keeps me coming back.

I’ve had a few Acuras, some purchased and some leased. This one is a lease and I plan on keeping it. It is gorgeous and roomy. It has great features, but most important, it has the reliability I depend on. I love this car.

TLX would not start the Friday before the Memorial Day weekend...a day a dealer is likely to be short staffed and overloaded with drop-ins. Bob Sisk got us in and serviced promptly. He also promised a courtesy car on short notice if McGrath had to keep the car for the repair.

I was in Elite Executive Motor Carz last week to look at a used 2007 Dodge Caliber. Not only was it nice to pull into a dealer that had a great selection on their lot but also one that every car was spotless and well kept. Talking to the guys at the front desk was easy and knowledge filled. When it came time to take a look at the car we had called about they brought us in the back and left us to do a full inspection with the car already up on a lift. They told us ahead that they only buy the best they can find and with proper inspection of the car we found this to be true. For a 2007 there was very little rust underneath, with none being visible. Also the interior was flawless. While waiting for the car to be brought to the front and taking a quick glance at the others in the showroom it's easily said that Elite motors compared to many small used car shops really is Elite in the way they conduct business. They also conduct test rides with a set course that allows the customer to experience everything they should before buying a car. Being, High speed test, 360 turns, reverse, parking, and a safe time to try all of the lights and gizmos. I would go back to Elite to buy another car before shopping around again.

This is a great car , very nice with the styling performance is pretty good with the 6 in it and also gas miles are not bad

I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle right away. Asked me if I wanted to test drive the Optima along with another model. Tested the Optima, fell in love. Answered every question I had about the Optima (safety, price, quality) and also showed me where everything was in the vehicle (how to turn light on/off). Made my first car buying experience smooth and painless. I was out of the door by 8:30p with my beautiful new car! I would highly recommend this dealership! The staff was polite, George was incredibly friendly, knew the cars features very well. He made me feel confident about my purchase! 10/10 Would recommend

I did my research, test drove several models, and even talked to several mechanics. Knowing the type of car and price range I wanted the decision was easy! Acura, rex all the way!! Acura- respected brand, dependable, affordable RDX- stylish, luxurious, and sporty midsize SUV I could not be happier with my decision, and after added the extended warrenty, I am confident I will enjoy a long relationship with my 2016 rdx!

To me the real hero at the Mazda autobarn is the service agent Juan Vargus. Juan is my personal preference, but he has me trusting anyone that works with me at Mazda Autobarn. I have owned three Mazda's. I've purchased two from Evanston Autobarn. The third I had overhauled and rebuilt by the autobarn team. I just recently got my wife in a Mazda. This is the store to buy your new Mazda or have it serviced! This guy has worked so hard on my behalf from the day I met him to give me the best quality care for my car at a fair price. I was so HAPPY with the repair. Juan Vargus and his crew's persistence helped me process an engine warranty claim. I would have given up on the insurance company that was avoiding my contract claim and just flat out paid all out of pocket for a replacement engine since I was driving a loaner, supplied by Mazda autobarn and needed to get rolling again. Juan acted as my advocate constantly petitioning the contract provider to inspect my vehicle and make a determination. His tenacity paid off for me, allowing me to replace the engine! He spent a lot of time seeking a good engine, in the end, he secured me a brand new engine! His relationship with other Mazda associates must be impecable, especially his top notch mechanics. Being so happy with Juan Vargus' service, I purchased a Mazda 6 from the Autobarn that I just love and will not allow ANYONE else to service my sexy beast 6! This guy takes care of all his clients this way, not just me. He responds to my service appointments request even on his days off, so I'm not left hanging. We should all hope he never leaves as Juan Vargus is the professional face of Mazda Autobarn Evanston, If you have a Mazda that needs service or looking to buy a new Mazda, call Juan. He is what all service agents should strive to be, going above and beyond for no personal gain, just the pleasure in being a professional beyond reproach. There are so many benefits from vehicle care at the Mazda autobarn that go beyond what you might need to visit them for, leaving me to trust the service and vehicle implicitly. Tom Loew 2006 Mazda 3 Touring 2008 Mazda3 GT 2014 Mazda 6 Touring (my sexy beast) 2007 Mazda 3 Sport (wife's)

What a beautiful car! This car is substantial, sturdy and reliable. I love that it retains it’s value, even after 6 years. I feel protected and safe while driving, and have a great view of traffic. Love those Acura headlights that light up the side of the road at night!

The sales rep Alex was awesome. He knew exactly what I wanted and made the process so easy. But I’m broke. Other than that he deserves a standing novation.

Simply the best SUV ever built. Purchased brand new in 2005 and is currently approaching the big 500,000 km milestone, with slight loss of horse power, but that’s just how everything is with age. The MDX has never broken down on us, (minus two flats), and although requiring repairs and replacement parts from time to time, (typically requiring repairs in bunches), the MDX refuses to quit.

I brought my 2017 Honda Civic EX Hatchback in to get all of its' windows tinted + the service advisor couldn't have been more helpful. They were friendly + willing to answer any questions I had without frustration. While I waited, the lounge area + refreshments were great -- made the wait seem not as long! The tinting was excellent, they gave me a great price, + thoroughly informed me on what to do after I left to keep the tinting pristine. I would definitely return to this dealer + would highly recommend others to do so as well!

The leg room in the back seat is amazing! The trunk is a good size! It is AWD which is amazing for the winter! The electronics that come standard are impeccable!

Currently on the market for a used car, Bryan Garcia took care of me and was very patient and answered all my questions. Highly recommend visiting whether you’re buying or checking your options.

Very comfortable SUV with excellent site lines and easy to use control systems. Plenty of trunk space and room for passengers. Great for road trips to central Oregon!

My Acura MDX was stolen just before Christmas. It was found two weeks later and in need of much repair. Although I didn't buy my 2014 MDX at McGrath Acura, I do service my vehicle there. I contacted my usual Service Advisor, Joe Levigne. The service Joe provided in providing a detailed estimate, working directly with my insurance, the local body shop and staying in touch with me the entire time was far and beyond what I could have expected. Not only did Joe provide excellent repair service, he also gave me a new MDX loaner when he heard my insurance would no longer cover the rental. Joe is fantastic and truly one of the best Advisors I have ever worked with. He was extremely thorough even when I had to return the car multiple times and get multiple supplemental estimates from the insurance company. I would highly recommend McGrath Acura. I couldn't be happier with their level of service, honestly and integrity. I would also highly recommend working directly with Joe Levigne. He made a very scary and uncomfortable situation extremely comfortable. Thank you Joe and thank you McGrath Acura.

By far the best experience purchasing a vehicle. We came in just browsing, with a lease about to expire. We love the Kia product, and decided to go hybrid. Trajce walked us through everything and was very attentive without pushing. The Niro is an amazing vehicle. We couldn't be happier.

looking for a car to make road trips in retirement. Wanted a car that handled well, had a good safety rating and offered come comfort and luxury. Test drive a numeric cars and the MDX was our top choice

Good power and that’s basically the only thing this car has to offer. I had 2015 Pilot before, thinking that going to MDX was an upgrade. In reality not so much. Interior is cramped. No window opening in the back tailgate. Not much storage in it vs Pilot. Bunch of electric issues. I work in IT for a living but I tell you this car has too many buttons in console. Turning on AC is like launching space rocket. Overall bad interior design all together. Another issue is sluggish transmission. In a parking lot or a mall going to reverse and forward just drive you crazy. For the money this car cost, there are better options out there.