Used Acura for Sale in Chesterland, OH

Great customer service and selection of vehicles. I was somewhat apprehensive to purchase a vehicle at an independent car sales; however, this was completely put to rest when the dealer was more than happy to let a private mechanic inspect the vehicle that I wanted to purchase. The mechanic told me that the vehicle was perfectly maintained and in great condition. The 2015 Audi A4 would have costed 4K or more at an Audi dealership. These guys are great and will go out of their way to help you. Not pushy at all!

This is a great car , very nice with the styling performance is pretty good with the 6 in it and also gas miles are not bad

Great experience !!! A+A+ will do business here again ! Thanks Dave

We bought our Acura TLX one year ago. So far it has been everything I expected from an Acura. Other than regular oil changes, nothing else has been needed. It’s been a perfectly reliable car. We have the 4 cylinder Technology package which has been perfect for our needs. After a year and 16,000 miles, we still love the TLX. It was surely a good buy and we are very happy.

Cars too close together Need to be able to drive a car that is mucho dinero

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

our new 2019 acura mdx meets all our needs and is a beautiful smooth solidly built very quiet riding suv and handles exeptionly well on the highway.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

I have driven cars and big trucks for 30 years, 17 mdx top of the line has the worst ride. I want to turn this back in , for my 04 grand caravan or 87 sentra. It’s AC and seats are great. This is the first car that has ever made me seasick with bouncing and pitching. I drove others, they were not this bad. Will go to the third dealer to see if they can fix. Also, the single reason I won’t buy an acura??? Unless bought at that dealer, the dealer staff does not want to help even if you have a $ 60 k mdx and got service their. Lexus has staff specifically to help with whom you can appt or just walk in. Why has Honda allowed this in Acura ??? I want to support Honda and Acura, but if I need a little help, their dealers should spend a little time

I AM VERY SATISFIED WITH MY NEW PREOWNED 2013 ACURA RDX!!! I CANNOT WAIT TO GO AWAY.FOR THE WEEKEND AND JUST DRIVE IT WHEREVER I WANT... I GOT IT FROM.ACURA OF SEATTLE.IN TUKWILLA WASHINGTON,AND WILL HIGHLY RECOMMEND THEM ALL IF ANYONE ASKS....

Purchased a 2007 Ford Mustang out of state. The gentleman I dealt with kept me informed throughout the process. The car arrived as promised, and was accurate to the photos and description on their website. great experience!

I did my research, test drove several models, and even talked to several mechanics. Knowing the type of car and price range I wanted the decision was easy! Acura, rex all the way!! Acura- respected brand, dependable, affordable RDX- stylish, luxurious, and sporty midsize SUV I could not be happier with my decision, and after added the extended warrenty, I am confident I will enjoy a long relationship with my 2016 rdx!

My wife and I recently purchased a 2008 Honda Pilot from Ganley Subaru. Lloyd Henry was our salesperson- and he did a simply OUTSTANDING job. We live about 1.5 hrs from Ganley, so traveling to the dealership was a commitment, and (considering our prior experience with OTHER dealerships) a gamble. Mr Henry really has changed our experience in whole new way. Lloyd answered all of our questions and really went above and beyond to help us out in checking the vehicle over, before we ever saw it in person! We had a detailed description, close up photos, details of any dings or scratches and a detailed CarFax. Lloyd even detailed a few of the repairs that he would recommend once the purchase was complete. Very straightforward and HONEST. No surprises at Ganley, with Lloyd at the wheel. Meanwhile the other staff people were also very courteous and very helpful. We didn;t encounter any pressure or 'tactics. No push to 'upgrade' to a different vehicle. All fees and costs were plainly explained before we sat down with financing, and Lloyd even gave us an estimate on our local tax (something that a lot of salespeople overlook and us customers forget!). After the sale- we had a few courtesy calls, to be sure the transaction and customer satisfaction is well. I never write reviews, but needed to step out here. All around, an amazing experience and re-adjusted our understanding of pre-owned care sales. Thanks so much, Mr Henry!

Liked my 2016. Bought the 2018. Didn't want a 4 cylinder 2019 ! Like the performance and economy of turbo less V6. Owned 2 Honda CRVs. Nice cars except for the 4 cylinder engines.

I called at 9:30 pm on Wednesday night, Ilya answered anyway. He told me they still had the car in question (2014 Jaguar XJL Portfolio 52,000 miles, CarFax 1 Owner, for 29,995!) I literally just looked at a 2012 with 65,000 miles, dirtly, dented, cracked, rims all curb rashed, tires bad for 25,500. Ilya's car was day and night better, 2 years newer, and for only 5K more...it was well under the market value! I drove 2.5 hours to see the car, drove it and loved it. Ilya was an amazing man, thick Russian accent, but a very kind and honest man. We did a credit app, he even gave me more than he originally said he would for my trade (Who does that?!). I would absolutely recommend him to anyone who is looking for a clean, solid car for the lowest price anywhere! No joke, check his prices out. His cars are all clean and lower miles. Don't let Ilya's accent scare you off, he is an amazing man who runs a great dealership. I will definitely be sending friends in the market for a used car to him.

This car is my first (and most likely, only) 'luxury' car purchase. I'm very pleased with this vehicle. The comfort, look, and dependability of the Acura are very appealing to me.

My second ILX leased from Acurra of Peoria. It meets my needs and expectation. Style features, comfort and economical. And the team at Acura of Peoria did an amazing job as they have always.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This has been our 'other' car for quite some time. We love it. Purchased in 2015, my wife has used this as a commuter car in and out of the city. Smaller than the other Acuras, but handles like sports car. Has plenty of get-up and go. Good electronics for a 2013 model.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

drives and looks great wish i went with the all wheel drive version but FWD is still very good in the snow and v6 offers great performance

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

Acura raised there game with this car, powerful 3.5 liter engine mated to a smooth 9 speed transmissiom with lots of tech and safety features, nice growl to the engine with the multu cylinder management system to save you fuel. Very sporty looking car with a beautiful interior luxurious red leather seats with romote start. I love this car real eye catcher

Roomy airy cabin, quiet, comfortable seats, quick and plenty of room for all my hobby and sports. Five thousand dollars less expensive then it's similarly equipped rivals. Throw in reliability and what else can you ask for!?

My cousin from Iowa had to return a car that he'd leased. He needed to buy a car so that he could get home and have a vehicle for use there. For two days, Saturday and Sunday, we went to dealerships everywhere near Cleveland. South, East, West, and Akron. I wore my work coveralls because i wanted to get under the vehicles and the hood to inspect them. We'd walk in and no one would even say hello or move to help us. For those that did speak, I can only say how it felt. Some assumed we weren't serious customers or that we couldn't afford to buy the cars at which we were looking. Others were fine until we suggested test driving the vehicles and they were visibly uncomfortable. Some were just so very dishonest, I wish there were a way to report them. They are looking to exploit persons who are ignorant to the way buying a vehicle should proceed. It's embarrassingly ridiculous. Our intelligence was insulted so many times I literally lost count. I hated this process. I just couldn't abandon my cousin because he'd never bought a car from a dealership. They tried to take advantage of him over and over. I just sat quietly and listened until I couldn't take any more then I'd either just get up and leave, or I'd motion to him for us to go. The experience was very discouraging as each new dealership bore what seemed to be prejudice, dishonesty, and possibly profiling. Sunday, we decided to try a place that had a nice car posted online. Crown Acura. We went to other places he had found online first, but the poor experiences continued. At Crown Acura, we were dreading going through the whole motion all over again, when someone pleasantly greeted us. Matthew Dodok. We remained skeptical, waiting to see what his pitch would be. He just very simply talked to us about what we were looking for in a vehicle. No sales pitches. Just talking with us. Just treating us like normal customers. No special treatment. No disrespectful treatment either. It is sad that I must include this, but, he did nothing to insult us or rob us of our dignity. That's what was special. We felt respected like any other customer. Given a fair shot to examine and purchase a vehicle. We had a few other stops to make before making a decision. All but one were more of the same. The one dealership just had very high prices. We agreed that the only option to return to from the whole weekend's search would be Crown Acura. I told my cousin that he'd only want to form a business relationship with a dealership he felt he could at least get a straight answer and a chance at fairness. We went back to Crown, unsure of how things would go now that we'd want to test drive. He first offered to ride with us. I was thinking, here it comes. So I asked if we could test drive alone. He had us fill out some papers, even suggested a helpful route and politely left us to inspect the car. We were shocked. We checked the car from top to bottom. My cousin loved it. I was actually impressed with the car myself. I would now consider getting my wife one like it. We then told Matt we'd like to discuss a purchase. I trusted Matt enough by this point that I let him talk with my cousin alone for a while. When I came to check, I found he hadn't been getting pressured, insulted or hustled. That convinced me that we were in the right place. Matt patiently worked with him late into Sunday. In the end, my cousin drove his car home to Iowa. He and his wife love it. My only regret is that I wish we'd come to Crown Acura the day before. I went back to Crown one day after work to find Matt. To let him know I appreciated being treated like a man. My wife and I will very soon be in the market for a new vehicle. I told him that we will come to him for assistance. I'm not sure how this review process works but can someone please acknowledge Matt Dodok and dealers like him. Please. Thank you for your time.

Fell in love with this vehicle as soon as I sat behind the wheel. I previously drove a Honda Civic so the ILX is a great update in the same family.

Matthew is such a great person to work with. I did not end up purchasing due to personal reasons, but I loved the work that Matthew put into helping me. He's sweet, genuinely interested in finding the vehicle that suits your needs, and he's a friend! He goes above and beyond for the dealership, and Crown Acura is lucky to have him!

Danielle has been keeping up with the e-mail correspondence like a professional. She has provided me with every request in a timely manner. The details were excellent.

Very good at a low price excellent for work or any activity strongly recommended it very nice and luxurious dependable at a great value price

I have owned 2 Honda's prior to this Acura. Honda engines are so reliable that I will never own anything else. Great gas mileage for a 6 cyl. I have owned it for almost 2 years and I am very satisfied with this purchase.

Jason Suminguit in sales was awesome! I???ve been buying cars for 25 years and never had such a pleasant experience. The car was in excellent condition, just the way Jason represented the vehicle over the phone. I highly recommend Prestige Auto Group and definitely ask for Jason Suminguit!

I love the way the RDX drives and feels. I just bought one with 13K miles on it and it looks brand new. The interior feels nice and not cheap. The seats are perfect for long drives and the heated seats are a must have. It has very capable horsepower when you need it. I love the 6 cyl. engine and the handling is amazing. It can turn on a dime and the steering is effortless. My only complaint is the infotainment system. I feel like Acura could have put a better stereo system and a touch screen infotainment system in the car. I didn't get the Tech Package because I didn't like the navigation. It was not user friendly and wasn't a touch screen display. I feel like the price for the Tech Package wasn't worth it. Hopefully Acura will address this on their RDX models in the future. Overall, I feel like I paid a great price for a luxury SUV that performs better than the competition. The interior and exterior is good quality and looks beautiful. Most of my friends that have BMWs were very impressed with my RDX. I hope it last me many years.

This was a great dealership. Gunar Davidov was very helpful and patient with me. He worked with me to find the best car for my budget.

I bought this car in December. Test drove 2019 Tucson and 2018 CRV, same value much better SUV. Handles extremely well, feels more spacious, not up to date on all the technology, but overall love it.