The customer is always a priority. Service might take more than a few minutes but it is always thorough with the customers' best interest in mind.
Best value for the money on the market
by Bill99 from Michigan
December 15, 2018
We have purchased Honda vehicles for years and stepped up to the Acura. We compared to Mercedes, Audi and other high end cars. Standard features were typically add on at the other manufacturers that raised the price. Reliability of the MDX is legendary.
Glendale Acura has an amazing and very helpful staff. Alton Ho and Karine Arzumanian helped us to find our dream car; they even stayed overtime without any hesitation to help us close the deal. Thank you very much.
MDX Advance Model is comfortable especially onLTri
by spaimpalil from Dunkirk
October 26, 2018
This car is good for four people without loosing its comfort zone.However for long trips with six or seven passengers,there is very little cargo room.If you sell this car for six or seven people at least for future models increase the length by at least a foot to provide some cargo capacity.I had this car for only a month, it is working for me without issues.The problem here is that you are making a medium sized SUV to work as a full sized SUV and you are loosing cargo space with seven or six passenger.
I had a very pleasant experience at this dealership a few days ago. With the help of Karine Arzumanyan and Alton Ho I was able to get into a brand new 2018 Acura ILX. Karine and Alton were both very personable and knowledgeable. They both explained everything thoroughly and did theirbest to get us the deal we were comfortable with. Karine specially had a very easy going and friendly approach and definitely earned our business. I would recommend Karine, Alton and Acura of Glendale to my friends and family any day!
Extremely noisy cabin
by Rb from Idaho
December 24, 2018
Sub par auto from Acura.. I previously bought the tsx, it was a great car. The accura ilx is several steps below the Honda civic..
Came in for a B1 service. Work was completed on time. Free shuttle service in a 2018 MDX, to nearby malls. Very happy with the service.
3 months ago Worst experience buying a car. The Ac
by WORST experience ever from Clearwater. Fl
January 4, 2019
3 months ago
Worst experience buying a car. The Acura had several problems with the transmission and they said it was "normal" on all the cars. The acuras come with a German transmission and they shift very hard.. It's uncomfortable for everyone in the car..
La peor experiencia que he tenido al comprar un vehículo ha sido aquí..
Los acuras vlenen ahora con transmisiones automáticas alemanas..
Los cambios ascendentes son muy bruscos y cuando recorta es aun peor.
Lo más grave del asunto es que ellos te dicen que es" Normal".
I purchased my truck at this dealership, When it was due for servicing I was glad to bring it here as my purchase experience was extraordinary. I was not surprised to find out the excellent treatment i recieved from Robert in Service. I felt he was there to inform and assist me in a complete manner to make me feel appreciated. Robert has me appreciating the professional service of "Service". I will be returning for future maintenance and looking forward to a long term relationship.
by Jae from Jsckson, Ms
October 9, 2018
I cant find 25 words but I will say the car is reliable for the most. Yes! Its reliable, good space, but maintenance can be a bear. But for the perks its worth every cent.
The staff at Acura Thousand Oaks was outstanding! Aaron, Steve, Frank, Paul and Bret made walking into a dealership fun! They had the car clean and ready for viewing before we signed any paperwork! That's customer service right there! UNFORTUNATELY, Acura Financial was unable to approve us! Even with a 695 credit score and $3,000 down for a 2018 standard TLX lease! The staff went above and beyond. They greeted us at the door, explained everything in detail and made us feel like humans and not just another potential sale. I only wish we would have been able to do business with them! Nevertheless, they earned the 5 star rating I gave them! Keep up the great work guys! I truly hope we can put the car of our dreams in our driveway in the upcoming future!
The best car I have ever owned it
by Eyoel from LANHAM md
December 5, 2018
This car had fill all my needs, I will recommend anyone who is willing to buy a car with the future. I made a right choice for this car.
I am a happy customer that is consistently treated well by everyone in sales, service and finance at Lexus of Thousand Oaks. This is the fifth RX I have leased from super star Lora B! Each time I lease from her, she makes this process smooth, fast and painless. I appreciate that she is always available no matter the time of day to answer questions. She patiently takes the time needed to make sure I understand the changes in the RX from year to year. When I bring my car in for service, Steve L. is also consistently helpful. He is courteous, professional and makes each visit a breeze. Both Lora and Steve go out of their way to make sure my concerns have been met and that I have a loaner car if needed. I honestly appreciate the positive experiences with sales and service that I have had over the years. I have leased from other companies and there is no comparison when it comes to the level of customer service that Lexus of Thousand Oaks offers. My husband and I are both currently driving cars from Lexus of Thousand Oaks and have referred friends that are also happy customers.
Very nice car, very good value
by wladyq from Skokie, IL
November 18, 2018
The car is very ice in every aspect. I enjoy driving it and I like to look at it :)
It gives you the same value you would expect from a BMW or mercedes but for a lot less money
friendly sales person. nice clean car but the Nav didn't work so I couldn't buy the car. I would go back.
by CCB from Templeton California
December 16, 2018
Have had to have it towed 3 times to dealer due to transmission problems. 2nd tow had new transmission put in with less than 5,000 miles on it. Transmission warning light came on again for a 3rd time and had to have it towed. Now waiting, while driving a rental, to see what Acura company is going to do about it. Very sad that this could happen with a new car. Wife likes the car but has fears when driving it that it’ll break down. The car has nice features but just isn’t very safe when transmission warning lights come on and tell you to pull over immediately and don’t drive it. Especially if it happens in a dark seedy area which is exactly what happened to my wife the 1st time.
Well from first sight its such an aesthetically good looking vehicle and then it gets even better when you step inside and take a seat. it is extremely comfortable and spacious, with such a luxurious feel.
I sold this vehicle before the second anniversary and went back to a Toyota Highlander Platinum. The Acura rode and shifted rough. It had some features that I liked, but I still prefer the Highlander Platinum
Plenty of power, nice luxury features, lots of interior room, great looks and very reliable so far. I recommend this vehicle if you need to transport your family but also want something that is fun to drive and has some luxury features and looks great.
Anthony Marino is always friendly and on top of what needs to get done. I highly recommend Anthony if you need service on your Volvo car.
Perfect mix of luxury and performance
by Shane from Springfield MO
July 13, 2018
Bought the vehicle and immediately went on a 1600 mile trip. I couldn't have been happier with the performance and comfort. I would highly recommend this vehicle.
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