I had an overall good experience with Infiniti At Englewood. Leo was great. He was a very warm, friendly and down to earth guy. He handled the sale very well. Everyone there was very friendly. I’m giving 4 stars for just a few things: I did not know I needed a certified check until I got there, luckily my bank was open but it would have been nice to know before showing up. The front desk took a message from me that she would call me first thing on Saturday that my car would be ready and at what time but I did not receive the call. Lastly, the car could have been clean just a tad bit more before pickup. The center though is very clean and modern and all dress very professionally!
From the moment we arrived till the moment we were given our car, we were greeted and taken care of right away. Told them what we were looking for and worked with us to find the car best suited for us. We were taken care of by Chris, definitely recommend working with him; of course everyone there was amazing.
The very few 2019 CX5 are just trickling down to dealer lots at this time (11/2018). Ramsey Mazda did not have our color/future combination so we bought the car from another lot. Even so I ended up purchasing my new 2019 CX5 from another dealership I wanted to take a moment to share an outstanding service Joseph Guadalupe from Ramsey Mazda has provided to my wife and I. We test drove CX5 with Joe and he was guiding us, answering many questions honestly for several weeks before we bought the car. He was genuine, responsive, very professional, knowledgable, calm, no pressure and extremely helpful. Even when I told him I will be buying the car from another dealer he remained true, understanding and did not put any pressure on us. I would not hesitate to recommend Ramsey Mazda and Joe to my family and friends.
My salesman, Ari, was very helpful and patient during the whole process. On the day of the sale, Ari walked me through the purchase and even called my insurance company to obtain the insurance. The day I picked up my car, everything was ready including my new license plates. Ari sat with me in the car and walked me through all the features, which was new to me.
I had a problem with my radio. My radio was fixed in a short amount of time and I received my car clean and all in working order. The staff were very nice and very upbeat. I will definitely recommend going to Rallye Acura for all of your Acura needs. :)
I came in with the mindset of treading to haggle with salespeople. Bottom line this was the first time they gave me the best offer without the hassle of wait let me talk to the manager process. Took their offer and did my due diligence for 3 days. My salesman Reza Lavaie was right, it was the best deal compared to all the rest. First time ever I felt confident that I got the best deal out there. Will definitely recommend Rallye Acura to anyone that???s interested in an Acura.
best dealer shop in new york. very friendly and good service. if you have been paragon honda (acura) in elmurst, you can understand how their services are different. paragon is worst dealer shop, Rally is best dealer shop. Check it out.
Buying a car is all about the people you work with and the numbers. I worked with Dan Tibbs, and Elijah Joseph from Sign & Drive Auto Sales and Leasing. First let me say working with Mr. Tibbs was EXCEPTIONAL, I used to be in the car sales business and I know it can be hard. Mr Dan Tibbs made it like a walk in the park. He made me feel right at home, made the process easy to understand and very quick. And the same should be said about Elijah Joseph. The showroom was beautiful and already decorated in Christmas so the atmosphere was enjoyable to be in.
If your looking for an Acura go to Greenwich Acura for a hassle free, easy going buying experience.They gave me a great price and incredible service!
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