Recently leased a 2019 RDX with Artie Nevruzian. He was a great salesperson. I would definitely recommended him as well as this dealership. Artie is very accommodating and efficient. He was able to get us a good deal even though our original plan was to shop around and see what other car dealers were offering. Thanks to Artie we stayed with Ramsey Acura. We would like to also mention that David Schnapper in Finance was efficient and understanding as well. He was helpful in understanding the problems I encountered with returning my previous Acura lease.
I've had absolutely horrible service at Route 23 Open Road Acura and I couldn't stand them anymore. A friend recommended I drive a bit more to get great service on my Acura and sent me to Acura of Ramsey. What a difference!!! Once you have terrible service, you warmly welcome honest, respectful and accurate service. From reception to techs to service people I am/was always treated well. The did not try and claim I had things wrong with my car like the other service company previously mentioned. They are quick and their pricing is competitive. On my most recent trip, Tom managed my service impeccably. He communicated well and had me in and out in a half day. Even though I drive 35 minutes it's worth the trip. They really run a great shop here and looking forward to getting a new Acura next year from their sales department!
I brought my TSX in for service and my service advisor was really great. There was a airbag recall on the car and I had a shake in the front right at high speed and they diagnosed it, let me know what was wrong, how it would be fixed and kept me updated the entire time. I got my car back the following day, they gave me a loaner car, and everything is fixed.
Went back to get the antenna replaced after I purchased the antenna from eBay. My car is old 94 accord. In addition they determined that my battery is low and need fuel efficiency. All done. Just wish they gave me discount as long time customer. Good job though.
Ross was very helpful and went through lists of inventory, cars being shipped and even cars about to be built to find the car I wanted. Ross understood what features were important to me and explained the benefits of other available options. Ross found a car that met my needs and exceeded my expectations of beauty. In addition this vehicle was a 2019 model and was delivered quickly. I avoided waiting too long. Ross and the dealer were able to work with the dealer who originally ordered this vehicle and make it available for me. The overall experience was great and I am confident that the after-sales relationship and experience will be great.
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
My salesman, Ari, was very helpful and patient during the whole process. On the day of the sale, Ari walked me through the purchase and even called my insurance company to obtain the insurance. The day I picked up my car, everything was ready including my new license plates. Ari sat with me in the car and walked me through all the features, which was new to me.
I had a problem with my radio. My radio was fixed in a short amount of time and I received my car clean and all in working order. The staff were very nice and very upbeat. I will definitely recommend going to Rallye Acura for all of your Acura needs. :)
I came in with the mindset of treading to haggle with salespeople. Bottom line this was the first time they gave me the best offer without the hassle of wait let me talk to the manager process. Took their offer and did my due diligence for 3 days. My salesman Reza Lavaie was right, it was the best deal compared to all the rest. First time ever I felt confident that I got the best deal out there. Will definitely recommend Rallye Acura to anyone that???s interested in an Acura.
Great car buying experience. Everyone is friendly. What I really liked was their internal communication, everyone made us feel connected. Sales consultant Adolphe is very approachable and personable. Loved his work ethics!
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